BANK 2026 QUESTIONS AND SOLUTIONS
GRADED A+
⩥ Reference group. Answer: A group that provides standards we use to
judge ourselves, including how we think we appear to others.[1]
⩥ Looking-glass self. Answer: Cooley's idea that we form our self-
image by imagining how we appear to others and how they judge us.[1]
⩥ Group dynamics. Answer: The patterns of interaction and processes
that occur within and between groups, shaped by size and structure.[1]
⩥ Dyad. Answer: A social group of two people.[1]
⩥ Triad. Answer: A social group of three people.[1]
⩥ Formal structure. Answer: An organized pattern of roles, rules, and
procedures that develops, especially in larger groups.[1]
⩥ Leadership roles. Answer: Positions within a group whose occupants
can influence the behavior of other members.[1]
, ⩥ Transactional leader. Answer: A leader focused on routine tasks and
"getting the job done" within existing structures.[1]
⩥ Transformational leader. Answer: A leader focused on changing the
basic nature, purpose, or direction of the group itself.[1]
⩥ Power. Answer: The ability to mobilize resources and get things done,
even in the face of resistance.[1]
⩥ Personal power. Answer: Power that comes from a leader's individual
personality, charisma, or qualities.[1]
⩥ Positional power. Answer: Power that comes from the formal position
or office a person holds in an organization.[1]
⩥ Charisma. Answer: A form of personal appeal or magnetism that gives
a leader influence over others.[1]
⩥ Traditional authority. Answer: Power legitimated by long-standing
customs or traditions, such as inheriting a throne.[1]
⩥ Legitimate authority. Answer: Power that people recognize as right
and proper, so they accept it as justified.[1]