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If the HES working for a nonprofit healthcare organization needs to
present results of data collection to the board of directors of the
organization, what is the best way to present the data?
A. charts and raw data
B. summarize verbally
C. charts only
D. raw data only
charts and raw data
,When applying Bridge's Transition Model to help people in
organization cope with change in the initial stage when they are
uncomfortable and/or resistant to change, the HES should
A. ignore resistance and appear positive
B. support people and provide guidelines
C. celebrate change, rewards people, and commit to change
D. listen to people and communicate
Listen to people and communicate
The HES is concerned about healthcare disparities and wants
participation in advocacy efforts. The HES's advocacy efforts
should begin with
A. local public health departments
B. personal practice
C. state legislature
D. federal legislature
personal practice
,If a members of a priority population take exercise classes and
participate in smoking cessation programs, the need for these
services would be classified as
A. perceived
B. expressed
C. normative
D. actual
Expressed
The first step in the marketing process to facilitate change is to
A. analyze the situation
B. determine the role of marketing
C. select goals and objectives
D. select priority population
Analyze the situation
, The HES has developed a new protocol and tools for teaching new
parents to properly care for infants. Before implementing the
program, the HES should
A. survey staff
B. determine problems
C. carry out pilot testing
D. conduct further research
Carry out pilot testing
The HES has received a notice from a community foundation that,
because of an increase in funding for another agency and
decreased revenue, an anticipated grant cannot be provided to
implement the program the HES has developed. The first step in
dealing with the barriers to implementation should be to
A. delay implementation of the program
B. search for alternative funding sources
C. appeal to the community foundation to reconsider
D. modify the program to decrease costs
Search for alternative funding sources