2/11/2020 Lesson 11: Definition and Principles of Emotional Intelligence | Fundamentals for Success in Business
Search this co
Fundamentals for Success in Business: Unit 5: Emotional Intelligence
MODULE 6 ELEMENTS OF EMOTIONAL INTELLIGENCE
ule_6__elements_of_emotional_intelligence/wbp_module_6__elements_of_emotional_intelligence)
__elements_of_emotional_intelligence/wbp_lesson_12__role__benefits__and_examples_of_emotional_intelligence)
Current Module | Pages 41 - 46
Lesson 11: Definition and Principles of
Emotional Intelligence
Learning Objectives
W Define emotional intelligence and its principles.
Lesson Introduction
Your EI is the foundation for many critical business skills, and it impacts the aspects of your
life every day. But what is EI and how is it different from other intelligences? What does it
take to be emotionally intelligent? How can you improve your level of EI?
Knowledge, skills, and ability are also the important factors in addition to EI for success in life
and business. How do intelligence, knowledge, skills, and ability differ? What skills and
abilities can you bring to an organization?
https://wgu-nx.acrobatiq.com/en-us/courseware/wgu_D072_15Feb20_fundamentals_success_business_ug_v1_1/emotional_intelligence/module_6_… 1/10
, 2/11/2020 Lesson 11: Definition and Principles of Emotional Intelligence | Fundamentals for Success in Business
Reflect on these questions as you explore the basic principles of EI.
EI is the foundation for developing business relationships and other job performance skills.
Concept map. © 2019 WGU.
Emotional Intelligence
Intelligence is the ability to think, learn, and adapt. It has an impact on many
behaviors, including business and personal relationships. There are many different
types of intelligence and ways to measure intelligence. One type of intelligence is
EI. People with high EI are better able to regulate their behaviors and emotions and
are therefore more successful in their personal and business relationships.1
EI is defined as the ability to understand and manage emotions in oneself and in others.2 It
can also be defined as how people understand each other by becoming aware of their own
and others’ emotions.3
What does it take to be emotionally intelligent? There are several building blocks that make
up EI. Some of the major building blocks include the following:
1. Self-awareness is the ability to accurately perceive, assess, and exhibit
appropriate emotions.
https://wgu-nx.acrobatiq.com/en-us/courseware/wgu_D072_15Feb20_fundamentals_success_business_ug_v1_1/emotional_intelligence/module_6_… 2/10
Search this co
Fundamentals for Success in Business: Unit 5: Emotional Intelligence
MODULE 6 ELEMENTS OF EMOTIONAL INTELLIGENCE
ule_6__elements_of_emotional_intelligence/wbp_module_6__elements_of_emotional_intelligence)
__elements_of_emotional_intelligence/wbp_lesson_12__role__benefits__and_examples_of_emotional_intelligence)
Current Module | Pages 41 - 46
Lesson 11: Definition and Principles of
Emotional Intelligence
Learning Objectives
W Define emotional intelligence and its principles.
Lesson Introduction
Your EI is the foundation for many critical business skills, and it impacts the aspects of your
life every day. But what is EI and how is it different from other intelligences? What does it
take to be emotionally intelligent? How can you improve your level of EI?
Knowledge, skills, and ability are also the important factors in addition to EI for success in life
and business. How do intelligence, knowledge, skills, and ability differ? What skills and
abilities can you bring to an organization?
https://wgu-nx.acrobatiq.com/en-us/courseware/wgu_D072_15Feb20_fundamentals_success_business_ug_v1_1/emotional_intelligence/module_6_… 1/10
, 2/11/2020 Lesson 11: Definition and Principles of Emotional Intelligence | Fundamentals for Success in Business
Reflect on these questions as you explore the basic principles of EI.
EI is the foundation for developing business relationships and other job performance skills.
Concept map. © 2019 WGU.
Emotional Intelligence
Intelligence is the ability to think, learn, and adapt. It has an impact on many
behaviors, including business and personal relationships. There are many different
types of intelligence and ways to measure intelligence. One type of intelligence is
EI. People with high EI are better able to regulate their behaviors and emotions and
are therefore more successful in their personal and business relationships.1
EI is defined as the ability to understand and manage emotions in oneself and in others.2 It
can also be defined as how people understand each other by becoming aware of their own
and others’ emotions.3
What does it take to be emotionally intelligent? There are several building blocks that make
up EI. Some of the major building blocks include the following:
1. Self-awareness is the ability to accurately perceive, assess, and exhibit
appropriate emotions.
https://wgu-nx.acrobatiq.com/en-us/courseware/wgu_D072_15Feb20_fundamentals_success_business_ug_v1_1/emotional_intelligence/module_6_… 2/10
