AMERICAN RED CROSS EXAMS SCRIPT ALL
QUESTIONS AND ANSWERS SURE A+
✔✔Closed-loop communication - ✔✔A communication technique used to prevent
misunderstandings; the receiver confirms that the message has been received and
understood.
✔✔You use critical thinking when you - ✔✔Obtain an initial impression.
Determine a course of action.
Anticipate roles and functions as part of a team based on the patient's presentation and
condition.
Consistently re-evaluate the situation for changes, interpret these changes and apply
them to the patient's care and treatment.
Modify your actions based on the changes you observe.
✔✔Team Leader Responsibilities - ✔✔The team leader:
Assigns and understands team roles.
Sets clear expectations.
Prioritizes, directs and acts decisively.
Encourages and allows team input and interaction.
Focuses on the big picture.
Monitors performance while providing support.
Acts as a role model.
Coaches the team.
Re-evaluates and summarizes progress.
Leads a debriefing session.
✔✔Team Member Responsibilities - ✔✔Team members:
, Have the necessary knowledge and skills to perform their assigned role.
Stay in their assigned role but assist others as needed, as long as they are able to
maintain their own assigned responsibilities.
Communicate effectively with the team leader if they:
-Feel they are lacking any knowledge or skills to perform assigned roles.
-Identify something that the team leader may have overlooked.
-Recognize a dangerous situation or need for urgent action.
Share information with other team members.
Focus on achieving the goals.
Ask pertinent questions and share pertinent observations.
Participate in debriefing sessions.
Crew
✔✔Crew Resource Management - ✔✔is a concept that helps to promote effective and
efficient teamwork and reduce the likelihood of errors. Crew resource management
emphasizes using all available resources (including people, equipment and procedures)
to reduce the likelihood of human error and promote effective and efficient teamwork.
Crew resource management also guides team members to communicate directly and
effectively with the team leader about dangerous or time-critical decisions. When a
problem arises, team members must get the attention of the team leader, state their
concern, describe the problem as they see it and suggest a solution. The team leader
then provides direction, enabling the team to work together to resolve the issue.
✔✔Six-Person High-Performance Resuscitation Team - ✔✔A typical six-person high-
performance resuscitation team includes team members who perform the three
CPR/defibrillator roles, as well as team members who perform the three leadership and
supportive roles.
✔✔Data Manager - ✔✔One team member is responsible for communicating and
recording key data during the resuscitation effort (for example, data related to
medication administration and interruptions to chest compressions).
✔✔Airway manager and ventilator - ✔✔One team member is responsible for managing
the airway and providing ventilations. A trained respiratory therapist, if available, would
fill this role.
✔✔Compressor - ✔✔One team member is responsible for chest compressions.
✔✔AED/Defibrillator Operator - ✔✔One team member is responsible for managing the
AED or defibrillator and for establishing any other monitoring. This team member also
relieves the team member who is performing compressions.
QUESTIONS AND ANSWERS SURE A+
✔✔Closed-loop communication - ✔✔A communication technique used to prevent
misunderstandings; the receiver confirms that the message has been received and
understood.
✔✔You use critical thinking when you - ✔✔Obtain an initial impression.
Determine a course of action.
Anticipate roles and functions as part of a team based on the patient's presentation and
condition.
Consistently re-evaluate the situation for changes, interpret these changes and apply
them to the patient's care and treatment.
Modify your actions based on the changes you observe.
✔✔Team Leader Responsibilities - ✔✔The team leader:
Assigns and understands team roles.
Sets clear expectations.
Prioritizes, directs and acts decisively.
Encourages and allows team input and interaction.
Focuses on the big picture.
Monitors performance while providing support.
Acts as a role model.
Coaches the team.
Re-evaluates and summarizes progress.
Leads a debriefing session.
✔✔Team Member Responsibilities - ✔✔Team members:
, Have the necessary knowledge and skills to perform their assigned role.
Stay in their assigned role but assist others as needed, as long as they are able to
maintain their own assigned responsibilities.
Communicate effectively with the team leader if they:
-Feel they are lacking any knowledge or skills to perform assigned roles.
-Identify something that the team leader may have overlooked.
-Recognize a dangerous situation or need for urgent action.
Share information with other team members.
Focus on achieving the goals.
Ask pertinent questions and share pertinent observations.
Participate in debriefing sessions.
Crew
✔✔Crew Resource Management - ✔✔is a concept that helps to promote effective and
efficient teamwork and reduce the likelihood of errors. Crew resource management
emphasizes using all available resources (including people, equipment and procedures)
to reduce the likelihood of human error and promote effective and efficient teamwork.
Crew resource management also guides team members to communicate directly and
effectively with the team leader about dangerous or time-critical decisions. When a
problem arises, team members must get the attention of the team leader, state their
concern, describe the problem as they see it and suggest a solution. The team leader
then provides direction, enabling the team to work together to resolve the issue.
✔✔Six-Person High-Performance Resuscitation Team - ✔✔A typical six-person high-
performance resuscitation team includes team members who perform the three
CPR/defibrillator roles, as well as team members who perform the three leadership and
supportive roles.
✔✔Data Manager - ✔✔One team member is responsible for communicating and
recording key data during the resuscitation effort (for example, data related to
medication administration and interruptions to chest compressions).
✔✔Airway manager and ventilator - ✔✔One team member is responsible for managing
the airway and providing ventilations. A trained respiratory therapist, if available, would
fill this role.
✔✔Compressor - ✔✔One team member is responsible for chest compressions.
✔✔AED/Defibrillator Operator - ✔✔One team member is responsible for managing the
AED or defibrillator and for establishing any other monitoring. This team member also
relieves the team member who is performing compressions.
