NUR 425 MIDTERM EXAM QUESTIONS AND
ANSWERS SURE A+
✔✔What does the quintuple aim do? - ✔✔focuses on cost, population, health equity,
patients, and clinicians
✔✔Why is the quintuple aim important? - ✔✔improves access to care
✔✔What is quality improvement? - ✔✔taking steps to improve the workplace
✔✔What does quality improvement focus on? - ✔✔system and processes
✔✔What is quality assurance? - ✔✔making sure things are getting done
✔✔What does quality assurance focus on? - ✔✔compliance
✔✔What is risk management? - ✔✔how to prevent incidence from happening (incident
reports, monitoring)
✔✔What is cultural diversity? - ✔✔Vast range of cultural differences among individuals
✔✔What is cultural sensitivity? - ✔✔respecting differences, knowing people are unique
and adapting to them
✔✔What is cultural awareness? - ✔✔being aware of your own biases
✔✔What is cultural competency? - ✔✔Mastering ability to understand and appreciate
other people's differences
✔✔What do cultural concepts have to do with quality and safety of patients? - ✔✔Check
your biases, be aware of cultural needs (dietary restrictions, care restrictions)
, ✔✔What is a magnet designation? - ✔✔nursing excellence facility
✔✔What do magnet designations do? - ✔✔Focus on satisfaction of patients and staff,
healthy environment, good patient care
✔✔Signs of overstress - ✔✔Physical, Mental, spiritual/emotional symptoms
✔✔Physical symptoms of overstress - ✔✔ill health, HA, HTN, bachaches, GI issues,
unhealthy coping activities
✔✔Mental symptoms of overstress - ✔✔dread of going to work, inability to tolerate
change, forgetfulness and anxiety, exhaustion, confusion, depression, anger
✔✔Spiritual/emotional symptoms of overstress - ✔✔sense of failure, anger towards
others, excessive worry, increased conflict
✔✔Symptoms of burnout - ✔✔Prolonged emotional and physical exhaustion
✔✔Why does burnout prevention matter? - ✔✔Nurses may not provide quality or safe
care for the pts
✔✔What is included in emotional intelligence? - ✔✔self-awareness, self-management,
social awareness, and social management
✔✔What is self-awareness? - ✔✔how well we perceive our emotions
✔✔What is self management? - ✔✔response to being self-aware
✔✔What is social awareness? - ✔✔How you read other people
✔✔What is social management? - ✔✔How you manage relationships with others, how
you communicate with your team
✔✔How to combine emotional intelligence and cultural competency - ✔✔be aware of
yourself, ask what your pt needs
✔✔What are responsibilities of managers/leaders? - ✔✔Help people cope, set policies
and schedules
✔✔What components are included in evidence-based practice - ✔✔Clinical practice
area, research purpose, patients
✔✔What is the best way to implement evidence-based practice? - ✔✔Experts in the
topic
ANSWERS SURE A+
✔✔What does the quintuple aim do? - ✔✔focuses on cost, population, health equity,
patients, and clinicians
✔✔Why is the quintuple aim important? - ✔✔improves access to care
✔✔What is quality improvement? - ✔✔taking steps to improve the workplace
✔✔What does quality improvement focus on? - ✔✔system and processes
✔✔What is quality assurance? - ✔✔making sure things are getting done
✔✔What does quality assurance focus on? - ✔✔compliance
✔✔What is risk management? - ✔✔how to prevent incidence from happening (incident
reports, monitoring)
✔✔What is cultural diversity? - ✔✔Vast range of cultural differences among individuals
✔✔What is cultural sensitivity? - ✔✔respecting differences, knowing people are unique
and adapting to them
✔✔What is cultural awareness? - ✔✔being aware of your own biases
✔✔What is cultural competency? - ✔✔Mastering ability to understand and appreciate
other people's differences
✔✔What do cultural concepts have to do with quality and safety of patients? - ✔✔Check
your biases, be aware of cultural needs (dietary restrictions, care restrictions)
, ✔✔What is a magnet designation? - ✔✔nursing excellence facility
✔✔What do magnet designations do? - ✔✔Focus on satisfaction of patients and staff,
healthy environment, good patient care
✔✔Signs of overstress - ✔✔Physical, Mental, spiritual/emotional symptoms
✔✔Physical symptoms of overstress - ✔✔ill health, HA, HTN, bachaches, GI issues,
unhealthy coping activities
✔✔Mental symptoms of overstress - ✔✔dread of going to work, inability to tolerate
change, forgetfulness and anxiety, exhaustion, confusion, depression, anger
✔✔Spiritual/emotional symptoms of overstress - ✔✔sense of failure, anger towards
others, excessive worry, increased conflict
✔✔Symptoms of burnout - ✔✔Prolonged emotional and physical exhaustion
✔✔Why does burnout prevention matter? - ✔✔Nurses may not provide quality or safe
care for the pts
✔✔What is included in emotional intelligence? - ✔✔self-awareness, self-management,
social awareness, and social management
✔✔What is self-awareness? - ✔✔how well we perceive our emotions
✔✔What is self management? - ✔✔response to being self-aware
✔✔What is social awareness? - ✔✔How you read other people
✔✔What is social management? - ✔✔How you manage relationships with others, how
you communicate with your team
✔✔How to combine emotional intelligence and cultural competency - ✔✔be aware of
yourself, ask what your pt needs
✔✔What are responsibilities of managers/leaders? - ✔✔Help people cope, set policies
and schedules
✔✔What components are included in evidence-based practice - ✔✔Clinical practice
area, research purpose, patients
✔✔What is the best way to implement evidence-based practice? - ✔✔Experts in the
topic
