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Chapter 6- Intro to General Management

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Chapter 6
INTRODUCTION TO GENERAL MANAGEMENT

, Learning outcomes
 Give an overview of the role of management in businesses
 Describe the four fundamental management functions, namely
planning, organising, leading and controlling
 Explain the management process
 Comment on the different levels and functional areas of
management in the business organisation
 Describe the various schools of thought in management
 Describe the development of management theory.

, The role of management
 In addition to the people, physical resources, financial resources and
knowledge in an organisation, a further element is necessary to direct all these
resources and activities effectively towards goals. That indispensable element is
management.

 Management is indispensable for the following reasons:
 Management directs a business towards its goals
 Management sets and keeps the operations of the business on a balanced course
 Management keeps the organisation in equilibrium with its environment
 Management is necessary to reach the goals of the organisation at the highest possible
level of productivity

 Example: Woolworths’ history appears to be a story of easy success, its success can be
attributed to its sound management principles, practices and managers at all levels of
the organisation.

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