HRM 360 Exam #1 (CSULB) Test Questions and Answers Graded A+
The study of the many factors that have an impact on
Organizational Behavior how people & groups act, think, feel, and respond to work
&organizations respond to their environments.
What skills must a manager develop? Conceptual, human, technical skills.
The ability to analyze and diagnose a situation & to distin-
Conceptual skills
guish cause and ettect.
The ability to understand, work with, lead & control the
Human skills
behaviors of people or groups.
Job-specific knowledge and techniques Technical skills
A pattern of relatively permanent traits, dispositions, or
Personality characteristics that give some consistency to the way that
people feel, think, and behave.
Five broad domains of personality that are used to de-
What is the Big Five Model of personality? scribe it. Conscientiousness, Agreeableness, Neuroticism,
Openness, Extraversion
a personality trait that predisposes individuals to experi-
Extraversion ence positive emotions and feel good about themselves
and the world around them.
People's tendency to experience negative emotional
Neuroticism states, feel distressed, and generally view themselves and
their surroundings.
The trait that captures the distinction between individuals
Aggreeableness
who get along well with other people and those who don't.
The extent to which a person is careful, scrupulous, and
Conscientiousness
persevering.
The extent to which an indv. is original, open to a wide
Openess to experience variety of stimuli, has broad interests & is willing to take
risks as opposed to being narrow minded.
1/7
, HRM 360 Exam #1 (CSULB) Test Questions and Answers Graded A+
True/False: There are only five personality traits that exist
False, there are over 4,000 ditterent personality traits.
in behavioral organization?
Generally speaking, this is a 50/50 split. This is not to say
What has more of an impact, on the development of that there aren't outliers who disprove this. But there are
personality, nature or nurture? so many factors that contribute that its diflcult to have a
definitive answer.
Normally, by your early 20's. This isn't to say that it can
Typically, at what age is an individuals personality estab-
never be changed after this age. Often as people mature
lished by?
their personality also changes.
-Traumatic Experiences
What are some elements that can cause for personalities -Physical damage to the brain
to change? *Drugs and alcohol
-Psycho-Therapy
Our brain is constantly trying to save us from danger, so
Personality can be unconscious and therefore hard to
much so that it can blind someone from identifying bad
identify flaws in it.
habits.
The degree to which people believe that they have control
Locus of Control over the outcome of the events that happen in their lives,
as opposed to external forces beyond their control.
people who believe they control the events and conse-
Internal locus of control
quences that attect their lives.
tend to believe outside forces are largely responsible for
External locus of control their fate & see very little connection between their actions
& what happens to them.
A religious person who believes god controls their destiny
External locus of control
is a good example of...
An atheist is more likely to believe in.... Internal locus of control
Self monitoring
2/7
The study of the many factors that have an impact on
Organizational Behavior how people & groups act, think, feel, and respond to work
&organizations respond to their environments.
What skills must a manager develop? Conceptual, human, technical skills.
The ability to analyze and diagnose a situation & to distin-
Conceptual skills
guish cause and ettect.
The ability to understand, work with, lead & control the
Human skills
behaviors of people or groups.
Job-specific knowledge and techniques Technical skills
A pattern of relatively permanent traits, dispositions, or
Personality characteristics that give some consistency to the way that
people feel, think, and behave.
Five broad domains of personality that are used to de-
What is the Big Five Model of personality? scribe it. Conscientiousness, Agreeableness, Neuroticism,
Openness, Extraversion
a personality trait that predisposes individuals to experi-
Extraversion ence positive emotions and feel good about themselves
and the world around them.
People's tendency to experience negative emotional
Neuroticism states, feel distressed, and generally view themselves and
their surroundings.
The trait that captures the distinction between individuals
Aggreeableness
who get along well with other people and those who don't.
The extent to which a person is careful, scrupulous, and
Conscientiousness
persevering.
The extent to which an indv. is original, open to a wide
Openess to experience variety of stimuli, has broad interests & is willing to take
risks as opposed to being narrow minded.
1/7
, HRM 360 Exam #1 (CSULB) Test Questions and Answers Graded A+
True/False: There are only five personality traits that exist
False, there are over 4,000 ditterent personality traits.
in behavioral organization?
Generally speaking, this is a 50/50 split. This is not to say
What has more of an impact, on the development of that there aren't outliers who disprove this. But there are
personality, nature or nurture? so many factors that contribute that its diflcult to have a
definitive answer.
Normally, by your early 20's. This isn't to say that it can
Typically, at what age is an individuals personality estab-
never be changed after this age. Often as people mature
lished by?
their personality also changes.
-Traumatic Experiences
What are some elements that can cause for personalities -Physical damage to the brain
to change? *Drugs and alcohol
-Psycho-Therapy
Our brain is constantly trying to save us from danger, so
Personality can be unconscious and therefore hard to
much so that it can blind someone from identifying bad
identify flaws in it.
habits.
The degree to which people believe that they have control
Locus of Control over the outcome of the events that happen in their lives,
as opposed to external forces beyond their control.
people who believe they control the events and conse-
Internal locus of control
quences that attect their lives.
tend to believe outside forces are largely responsible for
External locus of control their fate & see very little connection between their actions
& what happens to them.
A religious person who believes god controls their destiny
External locus of control
is a good example of...
An atheist is more likely to believe in.... Internal locus of control
Self monitoring
2/7
