MANAGER EXAMINATION – QUESTIONS AND
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1. A newly appointed qualified manager is reviewing company operations before accepting
responsibility for regulatory compliance. What should be the manager's first priority?
A. Purchase new uniforms for employees
B. Review licensing status, company records, and compliance procedures
C. Increase advertising expenditures
D. Assign patrol routes to field officers
CORRECT ANSWER: B. Review licensing status, company records, and compliance
procedures
RATIONALE: A qualified manager is responsible for ensuring the company complies with
applicable licensing laws, recordkeeping requirements, and operational standards before
overseeing daily activities. The other options may be beneficial but do not address the
manager's primary regulatory responsibility.
2. A security officer discovers that the company license displayed in the office expired the
previous week. What is the most appropriate action?
A. Continue operations until the next scheduled inspection
B. Remove the expired license and wait for a client complaint
C. Immediately notify company leadership and take appropriate steps to address the licensing
issue in accordance with applicable requirements
D. Ignore the issue because clients rarely inspect licenses
CORRECT ANSWER: C. Immediately notify company leadership and take appropriate steps
to address the licensing issue in accordance with applicable requirements
RATIONALE: Operating without required licensing may expose the company to enforcement
action. Promptly addressing licensing deficiencies demonstrates compliance and professional
responsibility. Ignoring the issue or delaying corrective action increases regulatory risk.
3. A client requests that an unlicensed employee perform duties requiring a licensed
security officer because of staffing shortages. What should the qualified manager do?
,A. Approve the request if the employee has military experience
B. Allow the employee to work only during daytime hours
C. Permit the employee to assist under another officer's supervision
D. Decline the request and assign only appropriately licensed personnel
CORRECT ANSWER: D. Decline the request and assign only appropriately licensed personnel
RATIONALE: Licensable duties must be performed only by individuals who meet applicable
licensing requirements. Staffing shortages do not justify noncompliance.
4. Which document is most important when verifying that an employee is authorized to
perform regulated security duties?
A. Client invoice
B. Company brochure
C. Employee licensing and qualification records
D. Vehicle maintenance log
CORRECT ANSWER: C. Employee licensing and qualification records
RATIONALE: Licensing and qualification records confirm that personnel meet legal
requirements for regulated work. The remaining documents do not establish an employee's
authority to perform security duties.
5. A security officer reports a use-of-force incident involving a trespasser. What should the
qualified manager ensure occurs first?
A. Delete surveillance footage to protect the company
B. Prepare accurate documentation and follow required reporting procedures
C. Notify the media before completing reports
D. Invoice the client for overtime
CORRECT ANSWER: B. Prepare accurate documentation and follow required reporting
procedures
RATIONALE: Accurate, timely documentation preserves evidence, supports investigations, and
demonstrates regulatory compliance. Altering or withholding evidence is inappropriate and
potentially unlawful.
6. Which management practice best reduces regulatory risk?
A. Maintaining complete employee training and licensing records
B. Allowing verbal documentation instead of written reports
C. Ignoring minor policy violations
D. Delaying internal audits indefinitely
,CORRECT ANSWER: A. Maintaining complete employee training and licensing records
RATIONALE: Accurate records demonstrate compliance during inspections and help ensure
employees remain qualified. Poor documentation increases legal and operational risk.
7. A qualified manager notices repeated reporting errors by several officers. What is the
most effective corrective action?
A. Ignore the errors if clients are satisfied
B. Reduce employee wages
C. Provide refresher training and monitor report quality
D. Eliminate written reports entirely
CORRECT ANSWER: C. Provide refresher training and monitor report quality
RATIONALE: Training addresses the root cause while improving documentation quality and
accountability. Punitive or ineffective responses fail to correct performance deficiencies.
8. Which characteristic is most essential for an effective incident report?
A. Personal opinions
B. Emotional language
C. Objective, factual information
D. Client assumptions
CORRECT ANSWER: C. Objective, factual information
RATIONALE: Professional reports should contain factual observations rather than opinions or
speculation. Objective reporting supports investigations and legal proceedings.
9. A client asks the company to overlook minor policy violations to save time. What should
the qualified manager do?
A. Agree because the client is paying for the service
B. Follow company policy and applicable legal requirements
C. Ignore only documentation requirements
D. Let each officer decide individually
CORRECT ANSWER: B. Follow company policy and applicable legal requirements
RATIONALE: Professional obligations require compliance with applicable laws and company
policies regardless of client pressure.
10. During an internal audit, several employee files are missing required documentation.
What should the qualified manager do?
, A. Reconstruct and update the records as accurately as possible while addressing the deficiency
promptly
B. Destroy the incomplete files
C. Wait until regulators request them
D. Ignore the missing information
CORRECT ANSWER: A. Reconstruct and update the records as accurately as possible while
addressing the deficiency promptly
RATIONALE:Prompt corrective action helps restore compliance and demonstrates responsible
management. Destroying or ignoring records may create additional compliance issues.
1. A Professional Land Surveyor is preparing to retrace a boundary established by an
original government survey. What should be the surveyor's primary objective?
A. Create a boundary that best fits current occupation.
B. Re-establish the location intended by the original surveyor.
C. Adjust the boundary to maximize parcel area.
D. Adopt the newest GIS coordinate values regardless of historical evidence.
CORRECT ANSWER: B. Re-establish the location intended by the original surveyor.
RATIONALE: The primary responsibility in a retracement survey is to locate the position of
the original boundary, not create a new one. Existing evidence, original monuments, and
historical records take precedence over modern measurements when determining the
original intent.
2. A surveyor discovers that an original iron pipe called for in a deed conflicts with a
recently installed fence by approximately 1.2 feet. The adjoining owners have no written
boundary agreement. What evidence generally carries the greatest weight when
determining the boundary?
A. The recently installed fence
B. The original monument if its identity is verified
C. The calculated deed distance alone
D. The county GIS parcel layer
CORRECT ANSWER: B. The original monument if its identity is verified.