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Terms in this set (68)
A charge nurse is providing teaching B. "Communication with other team members is a
to a nursing team member about the competency that promotes openness in client care."
competencies required for
interprofessional collaboration. Which - According to the Institute of Medicine (IOM) report,
of the following statements by the the competencies required for interprofessional
nursing team member indicates an collaboration are cooperation, communication, and
understanding? coordination. Communication promotes openness in
client care. The charge nurse should identify that the
nursing team member understands the competencies
required for interprofessional collaboration after
making this statement.
A charge nurse is teaching a newly D. Critical pathways result in better client outcomes
licensed nurse about the use of at a reduced cost.
critical pathways. Which of the
following should the charge nurse - Clinical pathways are standardized routines of
include? evidence-based care designed for clients with similar
diagnoses. This decreases provider variations in
practice, reduces length of stay, and improves client
outcomes. All of these factors enable the provision
of evidence-based care at a lower cost.
A client who is scheduled for surgery C. "You may refuse the surgical procedure. Can you
has signed the consent. The client is in share your concern with me?"
the preoperative area of the operating
room and tells the nurse that he has - Reiterates that the client does not have to go
decided not to have the surgery. What through with the surgery and allows the nurse to
is the best response by the nurse? assess factors such as barriers or obstacles and fears.
,A charge nurse hears a provider C. "It must be very frustrating when you don't have
speaking to a staff nurse in anger want you need to perform the procedure."
concerning incorrect supplies that are
available to perform a procedure. - The charge nurse is acknowledging the provider's
Which of the following statements by frustration when making this statement. This can lead
the charge nurse is appropriate? to resolution of the conflict.
A charge nurse is preparing a B. Practicing in their mind what to say to the AP.
performance improvement plan (PIP)
for an assistive personnel (AP) who - The charge nurse practicing in their mind what to
exhibits negative behavior in the say to the AP is demonstrating cognitive rehearsal.
workplace. Which of the following Cognitive rehearsal is an intellectual therapeutic
actions by the nurse demonstrates technique of mentally practicing in one's own mind
cognitive rehearsal? what to say or respond in situations that can be
overwhelming or anxiety.
A nurse is discussing advancing B. Misunderstanding of roles
interprofessional communication on
the unit. Which of the following should - The misunderstanding of others' roles is one of the
the nurse identify as a barrier to this main barriers to advancing interprofessional
advancement? communication. A clear explanation of each
member's role should be shared with the entire team.
A nurse manager is preparing an D. An experienced nurse is uncivil to a newly licensed
inservice program about managing nurse
conflict for the nurses on the unit. The
nurse manager should identify which - Incivility and bullying are examples of interpersonal
of the following examples as conflict. Interpersonal conflict arises from differing
interpersonal conflict? goals and value systems.
A nurse looks up information in a B. Code of Ethics
client's medical record but is not
involved in the care of the client. The - Code of ethics outlines rules for nurses that include
nurse is violating which of the maintaining client confidentiality, protecting client
following standards of professional rights, and being accountable for one's actions.
performance?
, A charge nurse notes that a staff nurse A. "I need to talk to you about unit expectations
delegates an unfair share of tasks to regarding delegating and completing tasks."
the assistive personnel (AP) and the
nurses on next shift report the staff - This statement opens the conversation in a
nurse frequently leaves tasks nonthreatening way. The focus is on the issue of the
uncompleted. Which of the following equity of the assignment rather than on any personal
statements should the charge nurse characteristic of the individual.
make to resolve this conflict?
A charge nurse is providing an in- D. A nurse refuses to help an assistive personnel (AP)
service to a group of staff members with client care.
on incivility. Which of the following
situations should the nurse include as - The nurse should include in the in-service on
an example of vertical violence? incivility, a nurse refusing to help an AP with client
care is an example of vertical violence. Vertical
violence is incivility between supervisor to employee
or vice versa.
A nurse in a long-term care facility has C. "I need to talk to you about the unit policies
assigned a task to an assistive regarding client assignments."
personnel (AP). The AP refuses to
perform the task. Which of the - This statement opens the conversation in a
following is an appropriate statement nonthreatening way and places the focus on the
for the nurse to make? issue of policies rather than on any personal desire or
characteristic of the individual.
The registered nurse has completed A. Ambulating a client in the hallway
making client assignments for the shift B. Recording intake and output from meal trays
and is preparing to delegate C. Measuring and recording vital signs
appropriate nursing care activities to E. Recording a client's oxygen saturation
the staff. Which tasks may the RN measurement
delegate to the certified nursing
assistant (Select all that apply): - The RN may delegate nursing care activities that are
skill-based and within the scope of practice of the
CNA. The CNA has been trained in procedures such
as ambulating clients, recording I&O, measuring and
recording vital signs or oxygen saturation levels. A
skin assessment should be completed by the RN
since it involves client assessment.