Dell Tech Certification Questions with
Correct Answers 100% Pass
If the system is not booting into the operating system, how can you check if the hard drive is
detected?
- The HDD indicator light or LED
- From within the Windows (or other) operating system
- Go to BIOS
- Open the Chassis and Check - CORRECT ANSWER -Right answer:
- Go to BIOS
What does Factory Data Reset do on Dell Venue Tablet?
- Will erase all personal data and downloaded applications on the Tablet
- Resets the hardware, personal data and applications are not affected
-Will allow you to restore the Tablet to an earlier date
-Erases only personal data, all downloaded applications will remain intact -
CORRECT ANSWER -Correct answer:
,- Will erase all personal data and downloaded applications on the Tablet
State True or False:
Discrete Graphics cards connect to the motherboard of a computer system using a slot, typical
ly an Accelerated Graphics Port (AGP) or a Peripheral Component Interconnect Express (PCIe) -
CORRECT ANSWER -Statement is:
- True
Why sometimes the values in BIOS cannot be saved and shows as manufacturing mode?
- The systemboard jumper is at CMOS_CLR state
- The systemboard jumper is at SERVICE_MODE state
- The systemboard is faulty
- THe systemboard jumper is at PASSWORD-CLR state - CORRECT ANSWER -Correct Answer:
- The systemboard jumper is at SERVICE_MODE state
Choose all that Apply:
Which of the following statements are true about the New PSU BIST?
- During PSU BIST, If PSU LED light will stay ON - PSU is functioning properly
,-
To restart the PSU BIST : Disconnect the AC power cord for 15 seconds (PSU BIST reset time),
and then plug in the AC power cord
- To start the PSU BIST: Plug in the AC power cord & note the LED light status
- Ensure to disconnect the AC power cord from the PSU, before starting the PSU BIST -
CORRECT ANSWER -Correct Answers:
-
To restart the PSU BIST: Disconnect the AC power cord for 15 seconds (PSU BIST reset time), a
nd then plug in the AC power cord
- To start the PSU BIST: Plug in the AC power cord & note the LED light status
- Ensure to disconnect the AC power cord from the PSU, before starting the PSU BIST
How to initiate RTC reset?
-
Connect System to an AC Power => Power ON system => Press F12 for Boot Menu => Select D
iagnostics
-
Unplug AC power => Keep the system in a power off state => Disconnect system battery => Pr
ess power button for 25 seconds to initiate RTC reset
, -
Connect System to an AC power => Keep the system in a power off state => Press & hold the
power button for 25 seconds => Release the power button to initiate RTC Reset
-
Connect to an AC Power => Keep the System in a power off state => Press & hold the Windo
ws key for 25 seconds => Release the power button to initiate RTC Reset - CORRECT ANSWER -
Correct Answer:
-
Connect System to an AC POwer => Keep the system in a power off state => Press & hold the
power button for 25 seconds => Release the power button to initiate RTC reset
Which Dell diagnostic tool can be used as a troubleshooting tool when the system fails to boo
t into the OS?
- PAID
- My Dell
- PC Doctor
- ePSA - CORRECT ANSWER -Correct Answer:
- ePSA
State True or False:
Correct Answers 100% Pass
If the system is not booting into the operating system, how can you check if the hard drive is
detected?
- The HDD indicator light or LED
- From within the Windows (or other) operating system
- Go to BIOS
- Open the Chassis and Check - CORRECT ANSWER -Right answer:
- Go to BIOS
What does Factory Data Reset do on Dell Venue Tablet?
- Will erase all personal data and downloaded applications on the Tablet
- Resets the hardware, personal data and applications are not affected
-Will allow you to restore the Tablet to an earlier date
-Erases only personal data, all downloaded applications will remain intact -
CORRECT ANSWER -Correct answer:
,- Will erase all personal data and downloaded applications on the Tablet
State True or False:
Discrete Graphics cards connect to the motherboard of a computer system using a slot, typical
ly an Accelerated Graphics Port (AGP) or a Peripheral Component Interconnect Express (PCIe) -
CORRECT ANSWER -Statement is:
- True
Why sometimes the values in BIOS cannot be saved and shows as manufacturing mode?
- The systemboard jumper is at CMOS_CLR state
- The systemboard jumper is at SERVICE_MODE state
- The systemboard is faulty
- THe systemboard jumper is at PASSWORD-CLR state - CORRECT ANSWER -Correct Answer:
- The systemboard jumper is at SERVICE_MODE state
Choose all that Apply:
Which of the following statements are true about the New PSU BIST?
- During PSU BIST, If PSU LED light will stay ON - PSU is functioning properly
,-
To restart the PSU BIST : Disconnect the AC power cord for 15 seconds (PSU BIST reset time),
and then plug in the AC power cord
- To start the PSU BIST: Plug in the AC power cord & note the LED light status
- Ensure to disconnect the AC power cord from the PSU, before starting the PSU BIST -
CORRECT ANSWER -Correct Answers:
-
To restart the PSU BIST: Disconnect the AC power cord for 15 seconds (PSU BIST reset time), a
nd then plug in the AC power cord
- To start the PSU BIST: Plug in the AC power cord & note the LED light status
- Ensure to disconnect the AC power cord from the PSU, before starting the PSU BIST
How to initiate RTC reset?
-
Connect System to an AC Power => Power ON system => Press F12 for Boot Menu => Select D
iagnostics
-
Unplug AC power => Keep the system in a power off state => Disconnect system battery => Pr
ess power button for 25 seconds to initiate RTC reset
, -
Connect System to an AC power => Keep the system in a power off state => Press & hold the
power button for 25 seconds => Release the power button to initiate RTC Reset
-
Connect to an AC Power => Keep the System in a power off state => Press & hold the Windo
ws key for 25 seconds => Release the power button to initiate RTC Reset - CORRECT ANSWER -
Correct Answer:
-
Connect System to an AC POwer => Keep the system in a power off state => Press & hold the
power button for 25 seconds => Release the power button to initiate RTC reset
Which Dell diagnostic tool can be used as a troubleshooting tool when the system fails to boo
t into the OS?
- PAID
- My Dell
- PC Doctor
- ePSA - CORRECT ANSWER -Correct Answer:
- ePSA
State True or False:
