CERTIFICATION EXAM QUESTIONS AND CORRECT
ANSWERS (VERIFIED ANSWERS) Q&A
2026|INSTANT DOWNLAOD PDF
1. What is the primary purpose of labor relations in the
workplace?
A. To increase employee bonuses
B. To manage relationships between employers and employees
regarding work conditions
C. To eliminate all unions
D. To reduce workplace communication
*Correct answer: B
Rationale: Labor relations focuses on managing the relationship
between employers and employees, especially concerning
wages, working conditions, and collective bargaining.
2. Which federal law governs most private-sector labor
relations in the United States?
A. Fair Labor Standards Act
B. National Labor Relations Act
C. Civil Rights Act
D. Occupational Safety and Health Act
,*Correct answer: B
Rationale: The National Labor Relations Act (NLRA) regulates
collective bargaining and protects employee rights to organize.
3. What is collective bargaining?
A. Individual salary negotiation
B. Government wage setting
C. Negotiation between employers and a group of employees
represented by a union
D. Arbitration by a court
*Correct answer: C
Rationale: Collective bargaining involves negotiations between
employers and union representatives on behalf of employees.
4. Which organization enforces the National Labor Relations
Act?
A. Department of Labor
B. Equal Employment Opportunity Commission
C. National Labor Relations Board
D. Federal Trade Commission
*Correct answer: C
Rationale: The National Labor Relations Board (NLRB) oversees
enforcement of labor laws under the NLRA.
,5. What is an unfair labor practice (ULP)?
A. Any employee complaint
B. Actions violating labor laws by employers or unions
C. Poor workplace performance
D. Wage increases without approval
*Correct answer: B
Rationale: ULPs are actions by employers or unions that violate
labor law protections.
6. Which of the following is a protected employee activity
under labor law?
A. Refusing to work without cause
B. Discussing wages with coworkers
C. Ignoring safety rules
D. Falsifying time records
*Correct answer: B
Rationale: Employees have the right to discuss wages and
working conditions.
7. What is the role of a labor union?
A. To discipline employees
B. To represent workers in negotiations with employers
C. To manage company profits
D. To enforce criminal law
, *Correct answer: B
Rationale: Unions advocate for employee interests in workplace
negotiations.
8. What is a grievance in labor relations?
A. A criminal complaint
B. A formal complaint regarding contract violations
C. A job application
D. A performance review
*Correct answer: B
Rationale: A grievance is a formal dispute raised by employees
or unions about contract enforcement.
9. What is arbitration?
A. A strike action
B. A voluntary resignation process
C. A third-party decision-making process to resolve disputes
D. A hiring procedure
*Correct answer: C
Rationale: Arbitration involves a neutral third party resolving
disputes.
10. What is a strike?