HEALTHCARE QUALITY MANAGEMENT
EXAM 1 Question and Answer 2026 |
Complete Study Guide | A+ Verified
• Who are the three groups affected by healthcare quality? -
✓✓Purchasers, Providers, & Consumers
• Diagnostic or therapeutic interventions conducted primarily to
safeguard the provider against malpractice liability is called -
✓✓Defensive Medicine
• Which of the following statement is untrue? -✓✓Quality must
constantly be managed and occasionally improved.
• Best possible care should be provided to everyone. -✓✓Equity
• Care intended to help patients should not harm them. -✓✓Safety
• Care should be based on scientific knowledge provided to those who
will benefit. -✓✓Effectiveness
• Care should be promptly performed. -✓✓Timelessness
, • Care should be respectful & responsive to patient preference, needs,
& values -✓✓Patient Centered
• Waste should be avoided. -✓✓Effeciency
• Associated with the quality trilogy: planning, control, improvement -
✓✓Juran
• Emphasized importance of involvement of all members of
organization. -✓✓Ishikawa
• Combined science of quality with practical application -✓✓Juran
• Engineer who incorporated science of quality into Japanese culture -
✓✓Ishikawa
• Made measurement & control of processes variation a key element in
quality management -✓✓Deming
• Referred to as the father of of statistical quality control -✓✓Shewart
• Management consultant who transformed industrial thinking about
quality control. -✓✓Deming
EXAM 1 Question and Answer 2026 |
Complete Study Guide | A+ Verified
• Who are the three groups affected by healthcare quality? -
✓✓Purchasers, Providers, & Consumers
• Diagnostic or therapeutic interventions conducted primarily to
safeguard the provider against malpractice liability is called -
✓✓Defensive Medicine
• Which of the following statement is untrue? -✓✓Quality must
constantly be managed and occasionally improved.
• Best possible care should be provided to everyone. -✓✓Equity
• Care intended to help patients should not harm them. -✓✓Safety
• Care should be based on scientific knowledge provided to those who
will benefit. -✓✓Effectiveness
• Care should be promptly performed. -✓✓Timelessness
, • Care should be respectful & responsive to patient preference, needs,
& values -✓✓Patient Centered
• Waste should be avoided. -✓✓Effeciency
• Associated with the quality trilogy: planning, control, improvement -
✓✓Juran
• Emphasized importance of involvement of all members of
organization. -✓✓Ishikawa
• Combined science of quality with practical application -✓✓Juran
• Engineer who incorporated science of quality into Japanese culture -
✓✓Ishikawa
• Made measurement & control of processes variation a key element in
quality management -✓✓Deming
• Referred to as the father of of statistical quality control -✓✓Shewart
• Management consultant who transformed industrial thinking about
quality control. -✓✓Deming
