Page 1 of 103
Certified Home Care & Hospice Executive
(CHCE) Practice Exam Questions & Study Guide
Questions & Answers VERIFIED SOLUTIONS
LATEST UPDATE THIS YEAR
Certified Home Care & Hospice Executive (CHCE) Practice Exam
Exam Overview & Coverage Summary
The CHCE certification is offered by the National Association for Home Care & Hospice
(NAHC) and administered through the National Board for Home Care & Hospice Certification
(NBHHC) . The credential is valid for 4 years and is open to executives, managers, consultants,
and surveyors in home care/hospice leadership .
Exam Details
Aspect Information
Provider NAHC / NBHHC
Question Count 223 questions
Format Timed, computer-based
Validity Period 4 years
Body of Knowledge (13 Domains)
Based on the NBHHC certification standards, the exam covers the following domains :
1. Legal Requirements – Federal/state laws, HIPAA, False Claims Act
2. Financial Operations – Budgeting, financial statements, capital management
3. Payment Sources – Medicare, Medicaid, private insurance, reimbursement models
4. Regulatory Compliance – CMS Conditions of Participation (CoPs), accreditation
5. Strategic Planning & Operations – Mission/vision, organizational direction, service
delivery models
6. Human Resources – Recruitment, retention, performance evaluation, labor laws (FLSA)
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7. Quality & Performance Improvement – QAPI, patient satisfaction, clinical standards
8. Risk Management – Patient safety, liability prevention, proactive hazard identification
9. Marketing & Public Relations – Brand management, referral management
10. Training & Continuing Education – Staff development, competency assessment
11. Ethics – Patient rights, advance directives, professional conduct
12. Technology Application – EHR, data analytics, telehealth
13. Policy & Advocacy – Healthcare policy impact, government affairs
QUESTIONS 1-50
1. What is the primary purpose of strategic planning in a home care or hospice agency?
A) To comply with CMS regulations
B) To set the direction and priorities for the organization
C) To maintain staff licensure
D) To manage payroll processes
Answer: B) Strategic planning is about setting the agency's long-term direction, goals, and
priorities, ensuring sustained growth and effectiveness .
2. Which leadership theory emphasizes the relationship between leaders and followers and
the exchange of rewards for performance?
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A) Transformational Leadership
B) Transactional Leadership
C) Servant Leadership
D) Situational Leadership
Answer: B) Transactional leadership focuses on supervision and performance; leaders provide
rewards or punishments based on results .
3. What is the most significant advantage of using Electronic Health Records (EHR) in home
care?
A) Reduces the need for staff training
B) Increases administrative paperwork
C) Enhances accuracy and accessibility of patient information
D) Limits access to patient data
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Answer: C) EHRs improve documentation, accuracy, and secure access to patient data,
promoting better care and compliance .
4. Which of the following is a key component of operational efficiency in a home care agency?
A) Reducing patient visits
B) Streamlining administrative workflows
C) Increasing the number of forms required
D) Limiting communication among staff
Answer: B) Streamlining workflows minimizes waste, reduces errors, and improves the
efficiency of day-to-day operations .
5. What is a primary goal of developing a service delivery model in home health?
A) To minimize patient interaction
B) To optimize care delivery for specific patient populations
Certified Home Care & Hospice Executive
(CHCE) Practice Exam Questions & Study Guide
Questions & Answers VERIFIED SOLUTIONS
LATEST UPDATE THIS YEAR
Certified Home Care & Hospice Executive (CHCE) Practice Exam
Exam Overview & Coverage Summary
The CHCE certification is offered by the National Association for Home Care & Hospice
(NAHC) and administered through the National Board for Home Care & Hospice Certification
(NBHHC) . The credential is valid for 4 years and is open to executives, managers, consultants,
and surveyors in home care/hospice leadership .
Exam Details
Aspect Information
Provider NAHC / NBHHC
Question Count 223 questions
Format Timed, computer-based
Validity Period 4 years
Body of Knowledge (13 Domains)
Based on the NBHHC certification standards, the exam covers the following domains :
1. Legal Requirements – Federal/state laws, HIPAA, False Claims Act
2. Financial Operations – Budgeting, financial statements, capital management
3. Payment Sources – Medicare, Medicaid, private insurance, reimbursement models
4. Regulatory Compliance – CMS Conditions of Participation (CoPs), accreditation
5. Strategic Planning & Operations – Mission/vision, organizational direction, service
delivery models
6. Human Resources – Recruitment, retention, performance evaluation, labor laws (FLSA)
,Page 2 of 103
7. Quality & Performance Improvement – QAPI, patient satisfaction, clinical standards
8. Risk Management – Patient safety, liability prevention, proactive hazard identification
9. Marketing & Public Relations – Brand management, referral management
10. Training & Continuing Education – Staff development, competency assessment
11. Ethics – Patient rights, advance directives, professional conduct
12. Technology Application – EHR, data analytics, telehealth
13. Policy & Advocacy – Healthcare policy impact, government affairs
QUESTIONS 1-50
1. What is the primary purpose of strategic planning in a home care or hospice agency?
A) To comply with CMS regulations
B) To set the direction and priorities for the organization
C) To maintain staff licensure
D) To manage payroll processes
Answer: B) Strategic planning is about setting the agency's long-term direction, goals, and
priorities, ensuring sustained growth and effectiveness .
2. Which leadership theory emphasizes the relationship between leaders and followers and
the exchange of rewards for performance?
,Page 3 of 103
A) Transformational Leadership
B) Transactional Leadership
C) Servant Leadership
D) Situational Leadership
Answer: B) Transactional leadership focuses on supervision and performance; leaders provide
rewards or punishments based on results .
3. What is the most significant advantage of using Electronic Health Records (EHR) in home
care?
A) Reduces the need for staff training
B) Increases administrative paperwork
C) Enhances accuracy and accessibility of patient information
D) Limits access to patient data
, Page 4 of 103
Answer: C) EHRs improve documentation, accuracy, and secure access to patient data,
promoting better care and compliance .
4. Which of the following is a key component of operational efficiency in a home care agency?
A) Reducing patient visits
B) Streamlining administrative workflows
C) Increasing the number of forms required
D) Limiting communication among staff
Answer: B) Streamlining workflows minimizes waste, reduces errors, and improves the
efficiency of day-to-day operations .
5. What is a primary goal of developing a service delivery model in home health?
A) To minimize patient interaction
B) To optimize care delivery for specific patient populations
