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Disease 8th Edition Jardins L
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Des Jardins: Clinical Manifestations and Assessment of Respiratory Disease, 8th Edition
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Chapter 01: The Patient Interview L
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MULTIPLE CHOICE TT L
1. The respiratory care practitioner is conducting a patient interview. The main purpose of this
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interview is to: TT L TT L L
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a. review data with the patient. L
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b. gather subjective data from the patient. TT L L
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c. gather objective data from the patient. TT L TT L L
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d. fill out the history form or checklist. TT L TT L TT L L
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ANS: B T T L
The interview is a meeting between the respiratory care practitioner and the patient. It allows the
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collection of subjective data about the patient’s feelings regarding his/her
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condition. The history should be done before the interview. Although data can be reviewed,that is L
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not the primary purpose of the interview. TT L TT L L
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2. For there to be a successful interview, the respiratory therapist must:
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a. provide leading questions to guide the patient. L
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b. reassure the patient. L
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c. be an active listener. L
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d. use medical terminology to show knowledge of the subject matter. L
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NR I GB.CM ANS: T T L C
The personal qualities that a respiratoryUtherapist
S N T must haveOto conduct a successful interview include
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being an active listener, having a genuine concern for the patient, and having empathy. Leading questions
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must be avoided. Reassurance may provide a false sense of comfort to the patient. Medicaljargon can
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sound exclusionary and paternalistic to a patient.
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3. Which of the following would be found on a history form? TT L TT L L
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1. Age
2. Chief complaint L
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3. Present health L
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4. Family history TT L
5. Health insurance providera. 1, L
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b. 2, 3 TTL
c. 3, 4, 5 TT L TT L
d. 1, 2, 3, 4 TTL TT L TT L
ANS: D T T L
Age, chief complaint, present health, and family history are typically found on a health history form
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because each can impact the patient’s health. Health insurance provider information, whileneeded for
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billing purposes, would not be found on the history form.
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, 4. External factors the respiratory care practitioner should make efforts to provide during an TT L L
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interview include which of the following?
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1. Minimize or prevent interruptions. TT L TT L TT L
2. Ensure privacy during discussions. TT L TT L TT L
3. Interviewer is the same sex as the patient to prevent bias. L
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4. Be comfortable for the patient and interviewer. L
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a. 1, 4 T T L
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d. 2, 3, 4 TT L TT L
ANS: C T T L T T L
External factors, such as a good physical setting, enhance the interviewing process. Regardless of
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the interview setting (the patient’s bedside, a crowded emergency room, an office in the hospital or
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clinic, or the patient’s home), efforts should be made to (1) ensure privacy, (2) prevent interruptions,
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and (3) secure a comfortable physical environment (e.g., comfortable room temperature, sufficient
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lighting, absence of noise). An interviewer of either gender, who acts professionally, should be able
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to interview a patient of either gender.
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5. The respiratory therapist is conducting a patient interview. The therapist chooses to use
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open-ended questions. Open-ended questions allow the therapist to do which of the
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following? TT L
1. Gather information when a patient introduces a new topic. L
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2. Introduce a new subject area. TT L L
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3. Begin the interview process. L
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4. Gather specific information. L
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a. 4 NURSINGTB.COM
b. 1, 3 TTL
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d. 2, 3, 4 TT L TT L
ANS: T T L
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An open-ended question should be used to start the interview, introduce a new section of questions, and
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gather more information from a patient’s topic. Closed or direct questions are used to gather
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specific information.
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6. The direct question interview format is used to: L
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1. speed up the interview. L
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2. let the patient fully explain his/her situation. L
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3. help the respiratory therapist show empathy. L
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4. gather specific information. L
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a. 1, 4 T T L
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c. 3, 4 T T L
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ANS: A T T L T T L
Direct or closed questions are best to gather specific information and speed up the interview. Open-
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ended questions are best suited to let the patient fully explain his/her situation and possibly help the
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respiratory therapist show empathy.
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, 7. During the interview the patient states, “Every time I climb the stairs I have to stop to catch TT L L
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my breath.” Hearing this, the respiratory therapist replies, “So, it sounds like you get
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short of breath climbing stairs.” This interviewing technique is called:
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a. clarification.
b. modeling.
c. empathy.
d. reflection.
ANS: D T T L
With reflection, part of the patient’s statement is repeated. This lets the patient know that what
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he/she said was heard. It also encourages the patient to elaborate on the topic.
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Clarification, modeling, and empathy are other communication techniques. L
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8. The respiratory therapist may choose to use the patient interview technique of silence
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in which of the following situations?
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a. To prompt the patient to ask a question L
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b. After a direct question TTL TT L TT L
c. After an open-ended question TT L L
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d. To allow the patient to review his/her history L
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ANS: C T T L
After a patient has answered an open-ended question, the respiratory therapist should pause (use
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silence) before asking the next question. This pause allows the patient to add something else before
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moving on. The patient may also choose to ask a question.
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9. To have the most productive interviewing session, which of the following types of responses
N RUIldGtB.
She rNespTiratory tOherapist avoid?
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to assist in the interview shou TT L TT L TTL TT L TT L TT L
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a. Confrontation
b. Reflection
c. Facilitation
d. Distancing
ANS: D T T L
With confrontation, the respiratory therapist focuses the patient’s attention on an action, feeling, or
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statement made by the patient. This may prompt a further discussion. Reflection helps the patient
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focus on specific areas and continues in his/her own way. Facilitation encourages patients to say
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more, to continue with the story. The respiratory therapist should avoid giving advice, using
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avoidance language, and using distancing language.
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10. When closing the interview, the respiratory therapist should do which of the following? L
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1. Recheck the patient’s vital signs. L
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2. Thank the patient. TT L TT L
3. Ask if the patient has any questions. TT L TT L L
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4. Close the door behind himself/herself for patient privacy. L
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a. 2
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d. 1, 2, 4 ANS: B
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, To end the interview on a positive note, the respiratory therapist should thank the patient and ask if
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the patient has any questions. If there is no need for the vital signs to be checked, they should not be.
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The door may be left open or closed, depending on the situation.
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11. The respiratory therapist should be aware of a patient’s culture and religious beliefs for
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which of the following reasons? TT L TT L TT L TT L TT L
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b. To change any misguided notions the patient has that may impact his/her health L
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c. To explain to the patient how these beliefs will lead to discrimination and L
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stereotyping TT L
d. To better understand how the patient’s beliefs may impact how the patient thinks L
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and behaves TT L TT L
ANS: D T T L
Culture and religious beliefs may have a profound effect on how patients think and behave, and this
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may impact their health or health care decisions. The role of the respiratory
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therapist is not to change the patient’s beliefs, engage in sensitive conversations, or discuss
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discrimination. Rather, the respiratory therapist needs to understand how these beliefs may impact
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the patient’s health care decisions.
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12. Which of the following are the most important components of a successful interview? TT L TT L L
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a. Communication and understanding TT L TT L
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c. Providing assurance and giving advice L
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d. Asking leading questions and anticipating patient responses to questions L
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NRI G B.C M ANS: T T L A L
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Communication and understanding ar e t he bas iN
U S s foT
r a goodOpatient interview. Authority, the use of TT L TT L L
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medical jargon, providing assurance, giving advice, asking leading questions, and anticipating are all
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types of nonproductive communication forms and create barriers to patient communication.
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13. The respiratory therapist is conducting a patient interview and recording responses in the
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patient’s electronic health record. The respiratory therapist should take which of the
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following into account regarding the use of the computer to record responses?
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a. The therapist’s attention may be shifted from the patient to the computer. L
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b. The patient will feel more important than if the information is recorded on paper. L
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c. The therapist will be less likely to make spelling errors if using a spell-check TT L TT L TTL TT L TT L L
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program. TT L
d. The environment will be more professional and the patient will be more likely to L
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open up if the interview is conducted with paper. TT L TT L TT L TT L TT L TT L TT L TT L TT L
ANS: A T T L
The therapist’s use of the computer can be threatening and may, in some cases, be a potential hazard to
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good patient communication. The patient can be intimidated to the point of “shutting down.” In
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addition, the therapist who has to shift focus from the patient to the computer can miss important
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verbal and nonverbal messages.
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