MGT 411 Final Study Guide Questions and
Correct Answers
According to Maslow's hierarchy of needs theory, which of the following needs represent
the need to develop one's full potential, increase one's competence, and become a better
person?
Self-Actualization needs
Which of the following scenarios depicts a poor listener?
Miranda is easily distracted and minimally involved
Power is used to force, not influence, people to take a particular action.
False
Which of the following is a similarity between coalitional leaders and Machiavellian-style
leaders?
They are highly political
Intrinsic rewards:
come from the satisfaction a person receives in the process of performing a particular action.
which of the following is not a benefit of a leader asking questions?
Allows leaders to look like they care
Rewards such as pay raises, bonuses, and praise are characteristic of which approach to
motivation?
,Extrinsic Positive
The responses to the use of power include compliance, resistance, and commitment.
True
When people enjoy their jobs and are satisfied with their work conditions, contribute
enthusiastically to meeting team and organizational goals, and feel a sense of belonging and
commitment to the organization, this is referred to as:
engagement
Which of the following statements is true of Machiavellian-style leaders?
They assume that people are fickle and greedy
_____ that includes expert power and referent power is based on personal characteristics
and interpersonal relationships.
Soft Power
Which of the following is true of equity theory?
Employees' motivation is affected by perceptions of how fairly they are treated in relation to
others
People with a high need for achievement tend to enjoy work that is entrepreneurial and
innovative.
True
The richness of an information channel is influenced by the ability to:
, facilitate rapid feedback
According to the acquired needs theory, which need is the desire to influence or control
others, be responsible for others, and have authority over others?
Power
Empowerment is power sharing, the delegation of power or authority to subordinates in
the organization.
True
Harry, a social activist, is known among his followers as an excellent speaker and a
charismatic advocate of social activities. His followers respect him and admire him for his
leadership qualities. Harry's impact over his followers is said to be a result of his
personality traits. In the given scenario, which of the following leader powers does Harry
possess?
Referent Power
To effectively communicate during a crisis, leaders should:
Stay calm
Charismatic leadership typically instills both awe and submission in followers, whereas
transformational leadership seeks to increase follower engagement and empowerment.
True
_____ is the element of the communication process that enables someone to determine
whether the receiver correctly interpreted the message.
Correct Answers
According to Maslow's hierarchy of needs theory, which of the following needs represent
the need to develop one's full potential, increase one's competence, and become a better
person?
Self-Actualization needs
Which of the following scenarios depicts a poor listener?
Miranda is easily distracted and minimally involved
Power is used to force, not influence, people to take a particular action.
False
Which of the following is a similarity between coalitional leaders and Machiavellian-style
leaders?
They are highly political
Intrinsic rewards:
come from the satisfaction a person receives in the process of performing a particular action.
which of the following is not a benefit of a leader asking questions?
Allows leaders to look like they care
Rewards such as pay raises, bonuses, and praise are characteristic of which approach to
motivation?
,Extrinsic Positive
The responses to the use of power include compliance, resistance, and commitment.
True
When people enjoy their jobs and are satisfied with their work conditions, contribute
enthusiastically to meeting team and organizational goals, and feel a sense of belonging and
commitment to the organization, this is referred to as:
engagement
Which of the following statements is true of Machiavellian-style leaders?
They assume that people are fickle and greedy
_____ that includes expert power and referent power is based on personal characteristics
and interpersonal relationships.
Soft Power
Which of the following is true of equity theory?
Employees' motivation is affected by perceptions of how fairly they are treated in relation to
others
People with a high need for achievement tend to enjoy work that is entrepreneurial and
innovative.
True
The richness of an information channel is influenced by the ability to:
, facilitate rapid feedback
According to the acquired needs theory, which need is the desire to influence or control
others, be responsible for others, and have authority over others?
Power
Empowerment is power sharing, the delegation of power or authority to subordinates in
the organization.
True
Harry, a social activist, is known among his followers as an excellent speaker and a
charismatic advocate of social activities. His followers respect him and admire him for his
leadership qualities. Harry's impact over his followers is said to be a result of his
personality traits. In the given scenario, which of the following leader powers does Harry
possess?
Referent Power
To effectively communicate during a crisis, leaders should:
Stay calm
Charismatic leadership typically instills both awe and submission in followers, whereas
transformational leadership seeks to increase follower engagement and empowerment.
True
_____ is the element of the communication process that enables someone to determine
whether the receiver correctly interpreted the message.
