CTS certification prep Exam Questions and
Answers with Verified Solutions | Latest
Updated 2026
A quick and accurate means to Answer: Count the number of ceiling tiles
estimate dimensions of a in a drop
commercial tile installation.
space during a site inspection Rationale: Counting of ceiling tiles is the
would most
be to _____________________. accurate means because they are
generally the
same size within a space (e.g. 2' or 0.6 m).
The other
options are not standardized.
Reference: CTS Guide, 2nd Edition,
Chapter12,
Conducting a Site Survey
A client requires a new Answer: Needs Analysis.
boardroom. Rationale: This is the definition of a needs
The sales person and engineer analysis.
are Reference: CTS Study Guide, 2nd Edition,
sent to the premises to survey the Chapter
facility and discuss the opportunity 11, Gathering Customer Information, pp.
with the client. This process is best 191-193
described as a ____________.
,When designing a client's new Answer: End-user descriptions of how the
training room, the MOST important room
information would come from the will be utilized.
__________________. Rationale: Focus on functionality.
Reference: CTS Exam Study Guide, 2nd
Edition,
Chapter 11 Gathering Customer
Information, p. 191
A client requires a front projection Answer: Reflected ceiling plans and
system. What drawings should be elevations.
requested from the client to select Rationale: Reflected ceiling plans show
the appropriate lens? distance
and elevations show screen size.
Reference: CTS Exam Study Guide, 2nd
Edition,
Chapter 12
When establishing initial contact Answer: Stakeholders
with Rationale: To conduct the most effective
a client, try to develop a needs
relationship analysis and easily gather information in
early on with the current/future visits it is important to have a
______________. good
relationship with the people who will be
specifying/using the room and defining the
necessary characteristics.
Reference: CTS Study Exam Guide, 2nd
Edition, pp.
426-427
, When creating an AV solution for a Answer: Gathering application
client, the first step should be requirements.
______________. Rationale: The results of the needs
analysis
determine the nature of the system
infrastructure
and budget.
Reference: CTS Study Guide, 2nd Edition,
p. 191
Projectors May use different lamp Answer: LED lamp.
technologies for different reasons. Rationale: LED lamps have a higher
For long life without changing the efficiency
light source, which technology is rating when converting electricity into light.
preferred? Reference:
www.colorkenetics.com/support/tutorials/q
uickvie
w
To maximize the quality of Answer: Ambient light in the display
projected environment.
images in a presentation, the AV Rationale: The amount of ambient light in a
technician should ensure that display
there is environment significantly impacts the
minimal _______________. quality of the
displayed image.
Reference: CTS Guide, 2nd Edition, p. 80
Answers with Verified Solutions | Latest
Updated 2026
A quick and accurate means to Answer: Count the number of ceiling tiles
estimate dimensions of a in a drop
commercial tile installation.
space during a site inspection Rationale: Counting of ceiling tiles is the
would most
be to _____________________. accurate means because they are
generally the
same size within a space (e.g. 2' or 0.6 m).
The other
options are not standardized.
Reference: CTS Guide, 2nd Edition,
Chapter12,
Conducting a Site Survey
A client requires a new Answer: Needs Analysis.
boardroom. Rationale: This is the definition of a needs
The sales person and engineer analysis.
are Reference: CTS Study Guide, 2nd Edition,
sent to the premises to survey the Chapter
facility and discuss the opportunity 11, Gathering Customer Information, pp.
with the client. This process is best 191-193
described as a ____________.
,When designing a client's new Answer: End-user descriptions of how the
training room, the MOST important room
information would come from the will be utilized.
__________________. Rationale: Focus on functionality.
Reference: CTS Exam Study Guide, 2nd
Edition,
Chapter 11 Gathering Customer
Information, p. 191
A client requires a front projection Answer: Reflected ceiling plans and
system. What drawings should be elevations.
requested from the client to select Rationale: Reflected ceiling plans show
the appropriate lens? distance
and elevations show screen size.
Reference: CTS Exam Study Guide, 2nd
Edition,
Chapter 12
When establishing initial contact Answer: Stakeholders
with Rationale: To conduct the most effective
a client, try to develop a needs
relationship analysis and easily gather information in
early on with the current/future visits it is important to have a
______________. good
relationship with the people who will be
specifying/using the room and defining the
necessary characteristics.
Reference: CTS Study Exam Guide, 2nd
Edition, pp.
426-427
, When creating an AV solution for a Answer: Gathering application
client, the first step should be requirements.
______________. Rationale: The results of the needs
analysis
determine the nature of the system
infrastructure
and budget.
Reference: CTS Study Guide, 2nd Edition,
p. 191
Projectors May use different lamp Answer: LED lamp.
technologies for different reasons. Rationale: LED lamps have a higher
For long life without changing the efficiency
light source, which technology is rating when converting electricity into light.
preferred? Reference:
www.colorkenetics.com/support/tutorials/q
uickvie
w
To maximize the quality of Answer: Ambient light in the display
projected environment.
images in a presentation, the AV Rationale: The amount of ambient light in a
technician should ensure that display
there is environment significantly impacts the
minimal _______________. quality of the
displayed image.
Reference: CTS Guide, 2nd Edition, p. 80
