CVS PHARMACY TECHNICIAN UPDATED
ACTUAL QUESTIONS AND CORRECT
ANSWERS COMPLETE STUDY GUIDE
RESOURCE
●● PII
Answer: Personally Identifiable Information
●● PHI
Answer: Personal Health Information
●● Green Trash Bags
Answer: Empty amber viles, prescription bottles, and boxes.
●● Clear Bags
Answer: Regular garbage.
●● HIPAA
Answer: A privacy act that helps maintain privacy and security of the
PHI of patients.
●● DAW Codes
,Answer: Dispense as Written. 3 main codes we see in the pharmacy.
●● DAW 0
Answer: No product selection indicated.
●● DAW 1
Answer: Substitution not allowed by prescriber.
●● DAW 2
Answer: Patient requested product dispensed.
●● Out of Stock Scans
Answer: Completed every Saturday (the day before order day). Done to
verify what we actually have in stock and what we don't.
●● What you must do before placing an order
Answer: Complete all Rx Return to Stock (because you might have it)
Processed overstock, damaged, or outdated items (because it may look
like you have more than you actually do)
Straighten and face the pharmacy (things may be there but misplaced).
●● What you must do to ensure an accurate order
, Answer: Cycle counts, Label Maintenance, Out of Stock Scans, and
Review Reports must be performed consistently and accurately.
●● Cycle Counts
Answer: Reports generated in the RF machine to ensure we have the
correct amount of medication on hand.
●● 2 types of Cycle Counts
Answer: Store Initiated and System Generated
●● Store Initiated
Answer: When you notice a shortage of medication and input it into the
RF machine manually.
●● System Generated
Answer: A report that generates every day and must be completed by
10AM
●● TIL
Answer: Target Inventory Level- necessary to create value for your store
and the patients.
●● BOH
ACTUAL QUESTIONS AND CORRECT
ANSWERS COMPLETE STUDY GUIDE
RESOURCE
●● PII
Answer: Personally Identifiable Information
●● PHI
Answer: Personal Health Information
●● Green Trash Bags
Answer: Empty amber viles, prescription bottles, and boxes.
●● Clear Bags
Answer: Regular garbage.
●● HIPAA
Answer: A privacy act that helps maintain privacy and security of the
PHI of patients.
●● DAW Codes
,Answer: Dispense as Written. 3 main codes we see in the pharmacy.
●● DAW 0
Answer: No product selection indicated.
●● DAW 1
Answer: Substitution not allowed by prescriber.
●● DAW 2
Answer: Patient requested product dispensed.
●● Out of Stock Scans
Answer: Completed every Saturday (the day before order day). Done to
verify what we actually have in stock and what we don't.
●● What you must do before placing an order
Answer: Complete all Rx Return to Stock (because you might have it)
Processed overstock, damaged, or outdated items (because it may look
like you have more than you actually do)
Straighten and face the pharmacy (things may be there but misplaced).
●● What you must do to ensure an accurate order
, Answer: Cycle counts, Label Maintenance, Out of Stock Scans, and
Review Reports must be performed consistently and accurately.
●● Cycle Counts
Answer: Reports generated in the RF machine to ensure we have the
correct amount of medication on hand.
●● 2 types of Cycle Counts
Answer: Store Initiated and System Generated
●● Store Initiated
Answer: When you notice a shortage of medication and input it into the
RF machine manually.
●● System Generated
Answer: A report that generates every day and must be completed by
10AM
●● TIL
Answer: Target Inventory Level- necessary to create value for your store
and the patients.
●● BOH
