CVS PHARMACY TECHNICIAN FINAL
PAPER QUESTIONS AND ACCURATE
ANSWERS COMPLETE PREPARATION KIT
●● Workstation priority cards
Answer: 1. safety reminders for the station
2. Behaviors that apply at the station.
3. Workflow expectations for each station.
4. Service expectations for each station.
●● My workstation assignment
Answer: This helps team members rotate according to updates on the
assignment board.
●● CVS workStations
Answer: production, QA, Pick up, drive thru; drop off
●● RxConnect
Answer: The Pharmacy computer system at CVS, allows you to
efficiently and accurately fulfill your role in the pharmacy. Used to
process prescriptions, print reports, submit prescription requests to
prescribers, and access patient records.
, ●● Steps to log onto rxconnect
Answer: Employee ID
Pass
●● Use F10
Answer: to obtain user credentials to Rxconnect
●● Action queues
Answer: Action Queues help you prioritize your work and ensure that
the focus is always on the time-sensitive work that directly impacts the
customer.
●● Pending queues
Answer: Contains prescriptions that are pending next step
●● Price quote screen
Answer: Type P and ENTER
●● Create on Hold
Answer: H and ENTER
●● Patient record
Answer: F1
PAPER QUESTIONS AND ACCURATE
ANSWERS COMPLETE PREPARATION KIT
●● Workstation priority cards
Answer: 1. safety reminders for the station
2. Behaviors that apply at the station.
3. Workflow expectations for each station.
4. Service expectations for each station.
●● My workstation assignment
Answer: This helps team members rotate according to updates on the
assignment board.
●● CVS workStations
Answer: production, QA, Pick up, drive thru; drop off
●● RxConnect
Answer: The Pharmacy computer system at CVS, allows you to
efficiently and accurately fulfill your role in the pharmacy. Used to
process prescriptions, print reports, submit prescription requests to
prescribers, and access patient records.
, ●● Steps to log onto rxconnect
Answer: Employee ID
Pass
●● Use F10
Answer: to obtain user credentials to Rxconnect
●● Action queues
Answer: Action Queues help you prioritize your work and ensure that
the focus is always on the time-sensitive work that directly impacts the
customer.
●● Pending queues
Answer: Contains prescriptions that are pending next step
●● Price quote screen
Answer: Type P and ENTER
●● Create on Hold
Answer: H and ENTER
●● Patient record
Answer: F1