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Disease 8th Edition Jardins L L L L
Des Jardins: Clinical Manifestations and Assessment of Respiratory Disease, 8th Edition
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Chapter 01: The Patient Interview
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MULTIPLE CHOICE L
1. The respiratory care practitioner is conducting a patient interview. The main purpose of this
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interview is to:
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a. review data with the patient. L L L L
b. gather subjective data from the patient. L L L L L
c. gather objective data from the patient. L L L L L
d. fill out the history form or checklist. L L L L L L
ANS: B L
The interview is a meeting between the respiratory care practitioner and the patient. It allows the
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collection of subjective data about the patient’s feelings regarding his/her
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condition. The history should be done before the interview. Although data can be reviewed,that is
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not the primary purpose of the interview.
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2. For there to be a successful interview, the respiratory therapist must:
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a. provide leading questions to guide the patient. L L L L L L
b. reassure the patient. L L
c. be an active listener. L L L
d. use medical terminology to show knowledge of the subject matter.
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ANS:
N R I G B.C M L C
The personal qualities that a respiratoryU S NmustT have O
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L L therapist to conduct a successful interview include L L L L L L L L L L L L
being an active listener, having a genuine concern for the patient, and having empathy. Leading questions
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must be avoided. Reassurance may provide a false sense of comfort to the patient. Medicaljargon can sound
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exclusionary and paternalistic to a patient.
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3. Which of the following would be found on a history form?
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1. Age
2. Chief complaint L
3. Present health L
4. Family history L
5. Health insurance providera. 1, L L L
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b. 2, 3 L
c. 3, 4, 5 L L
d. 1, 2, 3, 4 L L L
ANS: D L
Age, chief complaint, present health, and family history are typically found on a health history form
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because each can impact the patient’s health. Health insurance provider information, whileneeded for
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billing purposes, would not be found on the history form.
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, 4. External factors the respiratory care practitioner should make efforts to provide during an
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interview include which of the following?
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1. Minimize or prevent interruptions. L L L
2. Ensure privacy during discussions. L L L
3. Interviewer is the same sex as the patient to prevent bias. L L L L L L L L L L
4. Be comfortable for the patient and interviewer.
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a. 1, 4 L
b. 2, 3 L
c. 1, 2, 4 L L
d. 2, 3, 4 L L
ANS: C L L
External factors, such as a good physical setting, enhance the interviewing process. Regardless of the
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interview setting (the patient’s bedside, a crowded emergency room, an office in the hospital or clinic,
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or the patient’s home), efforts should be made to (1) ensure privacy, (2) prevent interruptions, and (3)
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secure a comfortable physical environment (e.g., comfortable room temperature, sufficient lighting,
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absence of noise). An interviewer of either gender, who acts professionally, should be able to
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interview a patient of either gender.
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5. The respiratory therapist is conducting a patient interview. The therapist chooses to use
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open-ended questions. Open-ended questions allow the therapist to do which of the
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following? L
1. Gather information when a patient introduces a new topic. L L L L L L L L
2. Introduce a new subject area. L L L L
3. Begin the interview process. L L L
4. Gather specific information. L L
a. 4 NURSINGTB.COM
b. 1, 3 L
c. 1, 2, 3 L L
d. 2, 3, 4 L L
ANS: C L L
An open-ended question should be used to start the interview, introduce a new section of questions, and
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gather more information from a patient’s topic. Closed or direct questions are used to gather specific
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information.
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6. The direct question interview format is used to:
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1. speed up the interview. L L L
2. let the patient fully explain his/her situation.
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3. help the respiratory therapist show empathy. L L L L L
4. gather specific information. L L
a. 1, 4 L
b. 2, 3 L
c. 3, 4 L
d. 1, 2, 3 L L
ANS: A L L
Direct or closed questions are best to gather specific information and speed up the interview. Open-
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ended questions are best suited to let the patient fully explain his/her situation and possibly help the
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respiratory therapist show empathy.
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, 7. During the interview the patient states, “Every time I climb the stairs I have to stop to catch
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my breath.” Hearing this, the respiratory therapist replies, “So, it sounds like you get short
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of breath climbing stairs.” This interviewing technique is called:
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a. clarification.
b. modeling.
c. empathy.
d. reflection.
ANS: D L
With reflection, part of the patient’s statement is repeated. This lets the patient know that what
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he/she said was heard. It also encourages the patient to elaborate on the topic.
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Clarification, modeling, and empathy are other communication techniques. L L L L L L L
8. The respiratory therapist may choose to use the patient interview technique of silence
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in which of the following situations?
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a. To prompt the patient to ask a question L L L L L L L
b. After a direct question L L L
c. After an open-ended question L L L
d. To allow the patient to review his/her historyL L L L L L L
ANS: C L
After a patient has answered an open-ended question, the respiratory therapist should pause (use
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silence) before asking the next question. This pause allows the patient to add something else before
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moving on. The patient may also choose to ask a question.
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9. To have the most productive interviewing session, which of the following types of responses to
assist in the interview shouN
UldRtShe
I rNGespB.
Tiratory tOherapist avoid?
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a. Confrontation
b. Reflection
c. Facilitation
d. Distancing
ANS: D L
With confrontation, the respiratory therapist focuses the patient’s attention on an action, feeling, or
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statement made by the patient. This may prompt a further discussion. Reflection helps the patient
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focus on specific areas and continues in his/her own way. Facilitation encourages patients to say more,
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to continue with the story. The respiratory therapist should avoid giving advice, using avoidance
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language, and using distancing language.
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10. When closing the interview, the respiratory therapist should do which of the following?
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1. Recheck the patient’s vital signs. L L L L
2. Thank the patient. L L
3. Ask if the patient has any questions. L L L L L L
4. Close the door behind himself/herself for patient privacy. L L L L L L L
a. 2
b. 2, 3 L
c. 1, 3, 4 L L
d. 1, 2, 4 ANS: B
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, To end the interview on a positive note, the respiratory therapist should thank the patient and ask if the
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patient has any questions. If there is no need for the vital signs to be checked, they should not be. The
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door may be left open or closed, depending on the situation.
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11. The respiratory therapist should be aware of a patient’s culture and religious beliefs for
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which of the following reasons?
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a. To be able to engage in a meaningful conversation L L L L L L L L
b. To change any misguided notions the patient has that may impact his/her health
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c. To explain to the patient how these beliefs will lead to discrimination and
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stereotyping L
d. To better understand how the patient’s beliefs may impact how the patient thinks
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and behaves L L
ANS: D L
Culture and religious beliefs may have a profound effect on how patients think and behave, and this
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Lmay impact their health or health care decisions. The role of the respiratory
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therapist is not to change the patient’s beliefs, engage in sensitive conversations, or discuss
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discrimination. Rather, the respiratory therapist needs to understand how these beliefs may impact the
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patient’s health care decisions.
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12. Which of the following are the most important components of a successful interview?
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a. Communication and understanding L L
b. Authority and the use of medical terminology L L L L L L
c. Providing assurance and giving advice L L L L
d. Asking leading questions and anticipating patient responses to questions L L L L L L L L
N RSI GNB.C
ANS: A M L L L
Communication and understanding ar e t he bas i s f o r a goodOpatient interview. Authority, the use of
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medical jargon, providing assurance, giving advice, asking leading questions, and anticipating are all
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types of nonproductive communication forms and create barriers to patient communication.
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13. The respiratory therapist is conducting a patient interview and recording responses in the
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patient’s electronic health record. The respiratory therapist should take which of the
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following into account regarding the use of the computer to record responses?
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a. The therapist’s attention may be shifted from the patient to the computer.
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b. The patient will feel more important than if the information is recorded on paper.
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c. The therapist will be less likely to make spelling errors if using a spell-check
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program. L
d. The environment will be more professional and the patient will be more likely to
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open up if the interview is conducted with paper.
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ANS: A L
The therapist’s use of the computer can be threatening and may, in some cases, be a potential hazard to
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good patient communication. The patient can be intimidated to the point of “shutting down.” In
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addition, the therapist who has to shift focus from the patient to the computer can miss important
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verbal and nonverbal messages.
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