PUBLIX OPERATIONAL SAFETY TEST EXAM QUESTIONS
AND ANSWERS UPDATED 2026
What is Publix's standard for temperature for cold foods?
At or below 40° F
What is a potential result of overloading a cart?
Check all that apply.
- The cart will create an unclear line of vision.
- The cart will be difficult to maneuver, increasing the risk for items to fall off.
- Incorrectly stacked product may cause damage if they topple.
Which step doesn't help you maintain correct posture as you lift?
Bend forward and reach for the item.
Select the point below that doesn't help you establish firm footing before lifting.
Test the traction of your non-slip shoes.
What are the guidelines for handling a customer incident? Check all of the rules that apply.
- Ask the customer if he or she is ok.
- Send for a manager.
- Make observations of the area.
Check all of the rules that apply. What are the guidelines for handling a threatening situation?
- Stay calm and focus on maintaining safety.
- Get your manager involved at the soonest and safest opportunity.
What is Publix's stand standard temperature for hot foods?
At or above 140° F
What do you do if you find a hotter cold item on a dry grocery shelf?
Find a manager and have them decide if it's OK to re-shelve
Which of the following listed below do you NOT have to report to your manager?
headache
, 1. When preparing to use a fire extinguisher, what must you do FIRST?
A. Use a side-to-side sweeping motion.
B. Pull the pin.
C. Aim at the bottom and edge of the fire.
D. Squeeze the handle.
B
2. You are working alone in a medical laboratory when a large machine sparks and then starts to If
you feel like a customer or another associate asked you to do something that makes you feel unsafe
you must resolve it yourself.
False take action and resolve the situation if you feel comfortable doing so otherwise immediately
consult a manager
Identify where you can find the SDS on a chemical.
Publix Connection
Select the point below that isn't a guideline for working with the work cart.
Only use a work cart if a manager is present.
What's Publix's motto about seeing a piece of trash, a spilled product, or anything a customer could
trip over?
Don't pass it up, pick it up.
What is a potential result of overloading a cart?
Check all that apply.
The cart will create an unclear line of vision.
The cart will be difficult to maneuver, increasing the risk for items to fall off.
Incorrectly stacked product may cause damage if they topple.
Which step doesn't help you maintain correct posture as you lift
Bend forward and reach for the item
Select the point below that doesn't help you establish firm footing before lifting.
Test the traction of your non slip shoes.
What are the guidelines for handling a customer incident?
Make observations of the area
Send for a manager
Ask the customer if they are ok
What are the guidelines for handling a threatening situation?
Get your manager involved at the soonest and fastest opportunity.
Stay calm and focus on maintaining safety.
AND ANSWERS UPDATED 2026
What is Publix's standard for temperature for cold foods?
At or below 40° F
What is a potential result of overloading a cart?
Check all that apply.
- The cart will create an unclear line of vision.
- The cart will be difficult to maneuver, increasing the risk for items to fall off.
- Incorrectly stacked product may cause damage if they topple.
Which step doesn't help you maintain correct posture as you lift?
Bend forward and reach for the item.
Select the point below that doesn't help you establish firm footing before lifting.
Test the traction of your non-slip shoes.
What are the guidelines for handling a customer incident? Check all of the rules that apply.
- Ask the customer if he or she is ok.
- Send for a manager.
- Make observations of the area.
Check all of the rules that apply. What are the guidelines for handling a threatening situation?
- Stay calm and focus on maintaining safety.
- Get your manager involved at the soonest and safest opportunity.
What is Publix's stand standard temperature for hot foods?
At or above 140° F
What do you do if you find a hotter cold item on a dry grocery shelf?
Find a manager and have them decide if it's OK to re-shelve
Which of the following listed below do you NOT have to report to your manager?
headache
, 1. When preparing to use a fire extinguisher, what must you do FIRST?
A. Use a side-to-side sweeping motion.
B. Pull the pin.
C. Aim at the bottom and edge of the fire.
D. Squeeze the handle.
B
2. You are working alone in a medical laboratory when a large machine sparks and then starts to If
you feel like a customer or another associate asked you to do something that makes you feel unsafe
you must resolve it yourself.
False take action and resolve the situation if you feel comfortable doing so otherwise immediately
consult a manager
Identify where you can find the SDS on a chemical.
Publix Connection
Select the point below that isn't a guideline for working with the work cart.
Only use a work cart if a manager is present.
What's Publix's motto about seeing a piece of trash, a spilled product, or anything a customer could
trip over?
Don't pass it up, pick it up.
What is a potential result of overloading a cart?
Check all that apply.
The cart will create an unclear line of vision.
The cart will be difficult to maneuver, increasing the risk for items to fall off.
Incorrectly stacked product may cause damage if they topple.
Which step doesn't help you maintain correct posture as you lift
Bend forward and reach for the item
Select the point below that doesn't help you establish firm footing before lifting.
Test the traction of your non slip shoes.
What are the guidelines for handling a customer incident?
Make observations of the area
Send for a manager
Ask the customer if they are ok
What are the guidelines for handling a threatening situation?
Get your manager involved at the soonest and fastest opportunity.
Stay calm and focus on maintaining safety.
