IET 436 MIDTERM EXAM QUESTIONS WITH VERIFIED
ANSWERS
Answer: b) improved ability to provide customer value - Answers - Benefits of Six Sigma
adoption for an organization include:
a) Increase of waste in processes
b) improved ability to provide customer value
c) all of the above
d) improved stock price
Answer: a) all of the above - Answers - Six sigma may be defined as:
a) all of the above
b) a philosophy for managing an organization
c) a set of statistical techniques
d) a method of analysis using scientific principles
Answer: b) because of the system of questioning, data collection, observation, and
testing - Answers - Why is Six Sigma considered scientific?
a) because of the heavy impact of top management support
b) because of the system of questioning, data collection, observation, and testing
c) because of the extensive training element required
d) because of the impact of cost savings on the bottom line
Answer: c) representing variation in the process - Answers - An engineer wants to
improve a process and measures the sigma. What does sigma represent?
a) a way to improve business operation
b) the value of the product
c) representing variation in the process
d) none of the above
Answer: 4) there are no units - Answers - Defects per Million Opportunities (DPMO) is a
measure of performance. What are the units of DPMO?
1) Value, such as dollars
2) 1,000,000
3) feet
4) there are no units
Answer: d) Project schedule - Answers - Work breakdown structure deals with:
a) Project Teambuilding
b) Project cost
c) All the above.
d) Project schedule
, ANSWER: d) all of the above - Answers - Identify a non-value added activity that would
be considered a form of processing muda (i.e., wasteful):
a) Any and all forms of transportation
b) An ergonomically unsound workplace
c) Reworking a product due to poor, initial work.
d) All the above
Answer: a) signing up for college classes - Answers - Which of the following is a valued
added activity?
a) signing up for college classes.
b) doing homework in an unsound, unsafe posture
c) Getting multiple approvals for one class
d) None of the above
Answer: The scope of the project - Answers - An example of project feasibility, with
regards to timeliness is:
1) The scope of the project
2) The project does not have a relationship to the organization's strategy.
3) The project does not have an assigned Green Belt.
4) The potential project does not have the right mix of team members
Answer: 3) The financial benefits of cost savings was confirmed by an outside expert. -
Answers - An example of validating a project's financial results concerns the following:
1) The project was brought in under the budgeted amount allowed for spending on the
project.
2) The project was completed in a timely manner.
3) The financial benefits of cost savings was confirmed by an outside expert.
4) The project was based upon a process.
Answer: b) We can focus on what our goals should be. - Answers - Identification of the
external customer is important because:
a) It permits the company to identify whom to contact with regard to delivering defects.
b) We can focus on what our goals should be.
c) It eliminates wasted advertising of the LSS team
d) It produces more profit per customer
Answer: c) Defines the scope - Answers - What does a SIPOC help a LSS do?
a) Supports team building
b) Supports team meeting efficiency
c) Defines the scope
Answer: a) Processes - Answers - From an overall perspective, the activities of a
company are tied together by:
a) Processes
b) The company brand or name
c) Physical buildings
ANSWERS
Answer: b) improved ability to provide customer value - Answers - Benefits of Six Sigma
adoption for an organization include:
a) Increase of waste in processes
b) improved ability to provide customer value
c) all of the above
d) improved stock price
Answer: a) all of the above - Answers - Six sigma may be defined as:
a) all of the above
b) a philosophy for managing an organization
c) a set of statistical techniques
d) a method of analysis using scientific principles
Answer: b) because of the system of questioning, data collection, observation, and
testing - Answers - Why is Six Sigma considered scientific?
a) because of the heavy impact of top management support
b) because of the system of questioning, data collection, observation, and testing
c) because of the extensive training element required
d) because of the impact of cost savings on the bottom line
Answer: c) representing variation in the process - Answers - An engineer wants to
improve a process and measures the sigma. What does sigma represent?
a) a way to improve business operation
b) the value of the product
c) representing variation in the process
d) none of the above
Answer: 4) there are no units - Answers - Defects per Million Opportunities (DPMO) is a
measure of performance. What are the units of DPMO?
1) Value, such as dollars
2) 1,000,000
3) feet
4) there are no units
Answer: d) Project schedule - Answers - Work breakdown structure deals with:
a) Project Teambuilding
b) Project cost
c) All the above.
d) Project schedule
, ANSWER: d) all of the above - Answers - Identify a non-value added activity that would
be considered a form of processing muda (i.e., wasteful):
a) Any and all forms of transportation
b) An ergonomically unsound workplace
c) Reworking a product due to poor, initial work.
d) All the above
Answer: a) signing up for college classes - Answers - Which of the following is a valued
added activity?
a) signing up for college classes.
b) doing homework in an unsound, unsafe posture
c) Getting multiple approvals for one class
d) None of the above
Answer: The scope of the project - Answers - An example of project feasibility, with
regards to timeliness is:
1) The scope of the project
2) The project does not have a relationship to the organization's strategy.
3) The project does not have an assigned Green Belt.
4) The potential project does not have the right mix of team members
Answer: 3) The financial benefits of cost savings was confirmed by an outside expert. -
Answers - An example of validating a project's financial results concerns the following:
1) The project was brought in under the budgeted amount allowed for spending on the
project.
2) The project was completed in a timely manner.
3) The financial benefits of cost savings was confirmed by an outside expert.
4) The project was based upon a process.
Answer: b) We can focus on what our goals should be. - Answers - Identification of the
external customer is important because:
a) It permits the company to identify whom to contact with regard to delivering defects.
b) We can focus on what our goals should be.
c) It eliminates wasted advertising of the LSS team
d) It produces more profit per customer
Answer: c) Defines the scope - Answers - What does a SIPOC help a LSS do?
a) Supports team building
b) Supports team meeting efficiency
c) Defines the scope
Answer: a) Processes - Answers - From an overall perspective, the activities of a
company are tied together by:
a) Processes
b) The company brand or name
c) Physical buildings
