INDUSTRIAL AND ORGANIZATIONAL
PSYCHOLOGY TEST PAPER COMPLETE
SOLUTIONS AND ACCURATE RESPONSES
●● Industrial Psychology
Answer: The 'I-side' of I-O psychology; focuses on matching people to
jobs and personnel selection.
●● Organizational Psychology
Answer: The 'O-side' of I-O psychology; focuses on improving the work
environment, motivation, satisfaction, leadership, and well-being.
●● Job Analysis
Answer: The process of identifying a job's key tasks, responsibilities,
and required knowledge, skills, and abilities.
●● KSAs
Answer: Knowledge, skills, and abilities required for a job.
●● Structured Interview
Answer: An interview where all candidates are asked the same job-
relevant questions.
,●● Cognitive Ability Test
Answer: A test that measures general intelligence and problem-solving
ability; often predicts job performance.
●● Work Sample
Answer: A selection method where candidates perform an actual task
from the job.
●● Conscientiousness
Answer: The Big Five personality trait that is the best personality
predictor of job performance.
●● Performance Appraisal
Answer: The process of evaluating an employee's work.
●● Halo Effect
Answer: A rater bias where one positive trait influences all ratings of a
person.
●● 360-Degree Feedback
Answer: Performance feedback from supervisors, peers, and
subordinates.
, ●● Job Satisfaction
Answer: A positive feeling about one's job based on evaluating its
characteristics.
●● Hawthorne Studies
Answer: Studies showing productivity increased when workers felt
observed and valued.
●● Herzberg's Two-Factor Theory
Answer: A motivation theory separating hygiene factors from
motivators.
●● Hygiene Factors
Answer: Work factors that prevent dissatisfaction but do not create true
motivation, such as salary and company policies.
●● Motivators
Answer: Work factors that create satisfaction and motivation, such as
achievement, recognition, and meaningful work.
●● Task-Oriented Leader
Answer: A leader focused on tasks, deadlines, and productivity.
PSYCHOLOGY TEST PAPER COMPLETE
SOLUTIONS AND ACCURATE RESPONSES
●● Industrial Psychology
Answer: The 'I-side' of I-O psychology; focuses on matching people to
jobs and personnel selection.
●● Organizational Psychology
Answer: The 'O-side' of I-O psychology; focuses on improving the work
environment, motivation, satisfaction, leadership, and well-being.
●● Job Analysis
Answer: The process of identifying a job's key tasks, responsibilities,
and required knowledge, skills, and abilities.
●● KSAs
Answer: Knowledge, skills, and abilities required for a job.
●● Structured Interview
Answer: An interview where all candidates are asked the same job-
relevant questions.
,●● Cognitive Ability Test
Answer: A test that measures general intelligence and problem-solving
ability; often predicts job performance.
●● Work Sample
Answer: A selection method where candidates perform an actual task
from the job.
●● Conscientiousness
Answer: The Big Five personality trait that is the best personality
predictor of job performance.
●● Performance Appraisal
Answer: The process of evaluating an employee's work.
●● Halo Effect
Answer: A rater bias where one positive trait influences all ratings of a
person.
●● 360-Degree Feedback
Answer: Performance feedback from supervisors, peers, and
subordinates.
, ●● Job Satisfaction
Answer: A positive feeling about one's job based on evaluating its
characteristics.
●● Hawthorne Studies
Answer: Studies showing productivity increased when workers felt
observed and valued.
●● Herzberg's Two-Factor Theory
Answer: A motivation theory separating hygiene factors from
motivators.
●● Hygiene Factors
Answer: Work factors that prevent dissatisfaction but do not create true
motivation, such as salary and company policies.
●● Motivators
Answer: Work factors that create satisfaction and motivation, such as
achievement, recognition, and meaningful work.
●● Task-Oriented Leader
Answer: A leader focused on tasks, deadlines, and productivity.
