MGMT 365- Final Exam Questions
With Complete Answers
Cognitive - ANSWER Safety rules and electrical principles are measured using
_______________ outcomes.
Employee Support - ANSWER Celebrating cultural traditions and festivals is a
part of the ______________ component of an effective diversity program.
Creating a learning environment - ANSWER Which of the following stages in the
training design process involves identifying training outcomes as well as
administering and coordinating programs?
subtracting training costs from benefits. - ANSWER While determining the return
on investment of a training process, a company's total savings is calculated by
Blended learning can be an effective training method for geographically
dispersed trainees. - ANSWER Which of the following is true of the learning
outcomes of different training methods?
Role-playing - ANSWER Which of the following is used in a typical behavior
modeling session?
Interpersonal - ANSWER Behavior modeling training is best for improving
______________________ skills.
Awareness of training needs - ANSWER Which of the following factors relates to
a knowledge of skill strengths and weaknesses?
Trainees can answer questions and choose responses in standalone CBT -
ANSWER Which of the following is true of e-learning and computer-based
training (CBT)?
Affective - ANSWER _____________________ outcomes can be used to evaluate
satisfaction with training.
, Improving Customer Service - ANSWER Which of the following strategic
initiatives ensures that employees understand their roles and decision-making
authority?
Directly translating an instructor-led, face-to-face training program online -
ANSWER Repurposing is
Action Learning - ANSWER In ________________________, teams or work groups
get an actual business problem, work on solving it and commit to an action plan,
and are accountable for carrying out the plan.
Continuous Learning - ANSWER Which of the following requires employees to
understand the entire work system and expects them to acquire new skills to be
applied on the job?
Webcasting involves instructions provided online through live broadcasts -
ANSWER Which of the following is true about presentation methods used in
training?
Peers - ANSWER Annabelle is a law enforcement officer whose job often entails
patrolling a neighborhood that is far from the sheriff's office. As a consequence,
the sheriff rarely witnesses her work. Which of the following rater options would
offer the sheriff a clear picture of Annabelle's performance as a police officer?
Administrative Purpose - ANSWER Which of the following purposes does
performance management information serve when factors such as salary (pay
raises), promotions, terminations, and recognition of individual performance are
considered?
Horns - ANSWER Which of the following rater errors occurs when a rater gives
employees low ratings on all aspects of performance because of an overall
negative impression of the employee?
Attribute - ANSWER The ___________________ approach to performance
management focuses on the extent to which individuals have certain traits
believed desirable for the company's success.
Social Performance Management - ANSWER Each employee at Lopez Integrated
Solutions has a profile on the company's intranet that includes contact details
and information about recent projects. Beth is proud that people viewing her
profile can see a row of trophy icons she has received from colleagues for her
work over the past year. Which of the following is the likely source of Beth's
profile trophies?
through which an organization gets information on how well an employee is
doing his or her job. - ANSWER Performance appraisal is the process
With Complete Answers
Cognitive - ANSWER Safety rules and electrical principles are measured using
_______________ outcomes.
Employee Support - ANSWER Celebrating cultural traditions and festivals is a
part of the ______________ component of an effective diversity program.
Creating a learning environment - ANSWER Which of the following stages in the
training design process involves identifying training outcomes as well as
administering and coordinating programs?
subtracting training costs from benefits. - ANSWER While determining the return
on investment of a training process, a company's total savings is calculated by
Blended learning can be an effective training method for geographically
dispersed trainees. - ANSWER Which of the following is true of the learning
outcomes of different training methods?
Role-playing - ANSWER Which of the following is used in a typical behavior
modeling session?
Interpersonal - ANSWER Behavior modeling training is best for improving
______________________ skills.
Awareness of training needs - ANSWER Which of the following factors relates to
a knowledge of skill strengths and weaknesses?
Trainees can answer questions and choose responses in standalone CBT -
ANSWER Which of the following is true of e-learning and computer-based
training (CBT)?
Affective - ANSWER _____________________ outcomes can be used to evaluate
satisfaction with training.
, Improving Customer Service - ANSWER Which of the following strategic
initiatives ensures that employees understand their roles and decision-making
authority?
Directly translating an instructor-led, face-to-face training program online -
ANSWER Repurposing is
Action Learning - ANSWER In ________________________, teams or work groups
get an actual business problem, work on solving it and commit to an action plan,
and are accountable for carrying out the plan.
Continuous Learning - ANSWER Which of the following requires employees to
understand the entire work system and expects them to acquire new skills to be
applied on the job?
Webcasting involves instructions provided online through live broadcasts -
ANSWER Which of the following is true about presentation methods used in
training?
Peers - ANSWER Annabelle is a law enforcement officer whose job often entails
patrolling a neighborhood that is far from the sheriff's office. As a consequence,
the sheriff rarely witnesses her work. Which of the following rater options would
offer the sheriff a clear picture of Annabelle's performance as a police officer?
Administrative Purpose - ANSWER Which of the following purposes does
performance management information serve when factors such as salary (pay
raises), promotions, terminations, and recognition of individual performance are
considered?
Horns - ANSWER Which of the following rater errors occurs when a rater gives
employees low ratings on all aspects of performance because of an overall
negative impression of the employee?
Attribute - ANSWER The ___________________ approach to performance
management focuses on the extent to which individuals have certain traits
believed desirable for the company's success.
Social Performance Management - ANSWER Each employee at Lopez Integrated
Solutions has a profile on the company's intranet that includes contact details
and information about recent projects. Beth is proud that people viewing her
profile can see a row of trophy icons she has received from colleagues for her
work over the past year. Which of the following is the likely source of Beth's
profile trophies?
through which an organization gets information on how well an employee is
doing his or her job. - ANSWER Performance appraisal is the process
