C235 Study Guide Part 2 C | Questions and
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Terms in this set (11)
Reaction Find ways to make training more enjoyable
Behavior The organization's normal performance appraisal
process or a specially designed performance
observation technique can be used to attempt to
measure changes in behavior. Peers, subordinates,
customers, and others in addition to the direct
supervisor can be canvassed to determine if
noticeable changes have occurred.
Results-level assessment 1. Estimating the ROI gained from the training 2.
Assess benefits from a company's training program
for the time and resources committed to the effort
Be able to calculate return on ROI=Return / Investment - EXAMPLE Return = 10 *
investment (ROI) without using the $40,000= $400,000 Investment = cost of training =
book. $500,000 ANSWER ROI = Return / Investment =
$400,000/$500,000 = .80 = 80%
What is a key element of the For employee selecting an appropriate offer. For
organizational entry stage? the organization, having an effective orientation
and on-boarding programs for new employee
Answers | Verified Solutions | 2026 Edition | Pass
Guaranteed
Save
Terms in this set (11)
Reaction Find ways to make training more enjoyable
Behavior The organization's normal performance appraisal
process or a specially designed performance
observation technique can be used to attempt to
measure changes in behavior. Peers, subordinates,
customers, and others in addition to the direct
supervisor can be canvassed to determine if
noticeable changes have occurred.
Results-level assessment 1. Estimating the ROI gained from the training 2.
Assess benefits from a company's training program
for the time and resources committed to the effort
Be able to calculate return on ROI=Return / Investment - EXAMPLE Return = 10 *
investment (ROI) without using the $40,000= $400,000 Investment = cost of training =
book. $500,000 ANSWER ROI = Return / Investment =
$400,000/$500,000 = .80 = 80%
What is a key element of the For employee selecting an appropriate offer. For
organizational entry stage? the organization, having an effective orientation
and on-boarding programs for new employee
