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BSAD 261 Final | Study Guide, Practice Questions & Business Administration Exam Review

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BSAD 261 Final | Study Guide, Practice Questions & Business Administration Exam Review

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BSAD 261 Final | Study Guide, Practice Questions & Business Administration
Exam Review


Two types of knowledge - ANS ✔✔explicit knowledge: learned, can be easily shared and
understandable

tacit knowledge: knowledge that can't be learned, gained through experience and



people in organizations have the ability to learn from observing others - ANS ✔✔social learning
theory



observe the actions of others, learn from observations, reflect behaviors - ANS ✔✔behavior
modeling



steps of behavior modeling - ANS ✔✔attentional, retention, production, reinforcement



learning by seeing what happens after voluntary behavior - ANS ✔✔operant conditioning



Contingencies of Reinforcement - ANS ✔✔positive reinforcement, negative reinforcement,
punishment, extinction



two types of goal orientation - ANS ✔✔(1) learning goal orientation (2) performance goal
orientation



rational decision making model - ANS ✔✔1: find decision-making criteria

2: identify alternatives

3: evaluate criteria and alternatives

4: choose a solution that maximizes value

5: implement solution

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