Chapter 01: Leadership and Management
Motacki: Nursing Delegation and Managemen of Patien Care, 3rd Edition J J
MULTIPLE CHOICE
1. Nurses can beleaders without beingmanagers. Which nursingactions demonstrate
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leadership?
a. Assisting a new nurse with enteral tube feedings J J J J J J J
b. Counseling a new nurse regarding attendance J J J J J
c. Adjusting assignments after a staff member calls in sick J J J J J J J J
d. Calling a physician for new order clarification J J J J J J
ANS: A J
Leaders act as rolemodels and mentornew staff. Theotheroptions areincorrect because they are
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management responsibilities and not leadership roles. J J J J J
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2. Which nursing actions demonstrate the role of management in nursing?
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a. Encouraging autonomous decision making J J J
b. Observingthe documentation of appropriate charges to patients J J J J J J J
c. Assisting in a code J J J
d. Asking the patient/family about advance directives J J J J J
ANS: B J
Managers areresponsible forthebudget oftheir units. Theotheroptions areincorrect because those
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are leadership or mentoring roles
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3. Much likea politician, a nursemanager must exhibit leadership that inspires and motivates. In
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which instance is a nurse demonstrating leadership qualities?
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a. A staffnursebecomes awareofincreased infection rates followingcardiac surgery. The
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nurse takes it upon herself to research the possible causes and prevention measures and
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to make suggestions to better protect patients.
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b. A staff nurse acts quickly when a cardiac arrest is called on her patient.
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c. Astaff nurse notifies another staff member that she is being “pulled” today.
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d. A new nursevolunteers to work when anotherstaff membermust leave work
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because her child is ill. J J J J
ANS: A J
Nurse leaders are interested in changing practice based on evidence. Options B and D are
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incorrect because they are actions taken by nurses as part of the functional structure of the unit.
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Option C is incorrect because it is an action taken by a manager.
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4. A nursemanager must exhibit qualities ofefficiencyand organization. Which nurseis
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demonstrating the qualities necessary for a manager? J J J J J J
, Nursing Delegation and Managemen of Patien Care 3rd Edition Motacki Tes Bank J J J
a. A nurse becomes aware of increased infection rates following cardiac surgery. The
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nursetakes it upon herselftoresearch thepossible causes and prevention measures and to
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make suggestions to better protect patients. J J J J J
b. A nurse acts quickly when a cardiac arrest is called on her patient.
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c. Anurse notifies another staff member that she is being “pulled” today.
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d. A nursevolunteers to work when anotherstaffmembermust leavework because her
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child is ill. J J
ANS: C J
Determining who gets “pulled”is a management decision. OptionAis incorrect becauseit is a roleJ J J J J J J J J J J J J J J J J
taken by a nurse leader. Option B is incorrect because it is an action taken by staff as part of the
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functional structure of the unit. Option D is incorrect because it is an action taken by staff as part of
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the functional structure of the unit.
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5. A nurse has accepted a position on a nursing unit where the nurse manager promotes autonomy
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and staff involvement in decision making. What would thenurseexpect to observe on this unit?
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a. Nurse manager mandates changes. J J J
b. Staff takes responsibilityfor assignments. J J J J
c. Staff participates on hospital committees. J J J J
d. Nurses are recognized for excellence in practice. J J J J J J
ANS: C J
Work environments that promote autonomy and decision making encourage participation on
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hospital committees sothat staffmaybecome involved in thedecisions that aremade. Option A is
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incorrect because this is not an environment in which staff are encouraged to participate in
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decision making. Option B is incorrect because it should be seen in all environments regardless of
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autonomy. Option D is incorrect because excellence in practice is not seen solely in autonomous
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environments.
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6. Thefundamental element of anypatient care delivery combines work allocation with
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a. patient acuity. J
b. leadership.
c. clinical decision making. J J
d. delegation.
ANS: C J
Work allocation is necessary in any patient care delivery system. The other options are
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incorrect because it is not necessarily useful in determining the appropriate patient care
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delivery systems needed. J J
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7. Thestudent nurse, shadowingon amedical-surgical unit, observes the charge nurse. Which
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action would the student identify as a leadership quality in the nurse’s actions?
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a. Making patient care assignments distributed equally to staff J J J J J J J
b. Sitting with a confused combative patient J J J J J
c. Calling the nursing office for extra staff when an RN calls in sick J J J J J J J J J J J J
, Nursing Delegation and Managemen of Patien Care 3rd Edition Motacki Tes Bank J J J
d. Assisting in a code J J J
ANS: B J
Leaders act as role models and do what is right forthe patient. Theotheroptions areincorrect because
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these actions are expected as part of the functioning of the unit.
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8. Health careis seen and managed as abusiness today. Which skills areconsidered essential to
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managing health care as a business? J J J J J
a. Abilityto pressure staff to do what you want J J J J J J J J
b. Resourceutilization J
c. Cutting corners to make money J J J J
d. Providing bonuses to staff members who help the organization to save money J J J J J J J J J J J
ANS: B J
Theabilityto manage a budget is essential to being a manager in health care today. Theother options
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are incorrect because they are only a perception of the public regarding successful managers.
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9. Thenovicenurse is speaking with the nursemanager about their roles within the hierarchyof the
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institution. The nurse manager would most likely identify which role as having the most internal
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conflict?
a. Coordinatinginstitutional goals with the immediate demands of the clinical area J J J J J J J J J J
b. Determiningwhich ofthe staffmembers should get better raises than other J J J J J J J J J J J J
members
c. Deciding which employees should be recommended for promotion J J J J J J J
d. Determining which staff members get Christmas dayoff J J J J J J J
ANS: A J
Many times the goals of the institution conflict with the goals of the individual employees of a
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particular clinical area and the nurse manager must implement institutional changes regardless of
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the nurse’s personal opinion. The other options are incorrect because those roles should not
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provoke as much conflict. J J J
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10. Nursemanagers can best be described as people who
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a. develop institutional goals based on staff suggestions. J J J J J J
b. develop institutional goals based on a personal theory. J J J J J J J
c. motivatestaff to meet institutional goals through positional power. J J J J J J J J
d. inspirestaff to meet institutional goals through personal power.
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ANS: C J
Managers motivate staff to make changes. Options A and B are incorrect because nurse
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managers usually do not make institutional goals. Option C is incorrect because leaders
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inspire, not managers. J J
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