PUBLIX DELI ASSISTANT MANAGER 2026
QUESTIONS AND ANSWERS SURE A+
✔✔What temperature should the Q-San be? - ✔✔75F or lower
✔✔How high can tea crates be stacked? - ✔✔10 high on a pallet
✔✔What is the shelf life of sub bread? - ✔✔1 day
✔✔How much should sub kits weigh? - ✔✔.38 - .40lbs
✔✔What does TEAM stand for? - ✔✔Together Everyone Achieves More
✔✔What are the 5 S's? - ✔✔1. Sort - remove unproductive inventory and organize
2. Shine - clean work space
3. Set up - align visual cues and locations to maximize sales
4. Standardize
5. Sustain
✔✔What are the 5 steps to great customer service? - ✔✔1. Friendly Greeting
2. Discovery
3. Recommendation
4. Affirmation
5. Invitation
✔✔What does FIFO stand for? - ✔✔First in, first out
✔✔What does "JIT" stand for? - ✔✔Just in time
✔✔What does "PPM" stand for? - ✔✔Parts per million
, ✔✔What does "leveling" mean? - ✔✔To block products - move inventory forward so
shelves appear more full, must be at least two rows
✔✔What does the phrase "Make-and-Serve" refer to? - ✔✔Completion of preparation of
a product JUST as the previous one runs out or as the customer is ready to receive the
product. Ensures the highest quality product a customer can receive.
✔✔What does "PASS" refer to? - ✔✔Fire extinguisher instructions:
Pull
Aim
Squeeze
Sweep
✔✔What is the Publix mission statement? - ✔✔To be the premier quality food retailer in
the world
✔✔How can Publix associates ensure the mission statement? - ✔✔Commit to be:
-passionately focused on customer value
-intolerant of waste
-dedicated to the dignity, value, and employment security of our associates
-devoted to the highest standards of stewardship for our stockholders
-involved as responsible citizens in our communities
✔✔What is the 18- inch rule? - ✔✔Ensure all store fire sprinklers have sufficient space
to operate effectively
✔✔What is the serving size of retail salads? ( Egg, Ham, chicken, etc) - ✔✔1/2 cup
✔✔What temperature is required for fully cooked rotisserie chickens? - ✔✔180F
✔✔When breaking down the sub bar, what is the proper cleaning method? - ✔✔Wash
with ultra deli dish detergent, rinse with water, sanitize with Q-San, air dry
✔✔When was the "dream store" built? - ✔✔1940
✔✔Which roast beef is required to take the packaging all the way off of? - ✔✔Boars
Head Top Round Deluxe
✔✔If something is broken and needs repair, who should you call? - ✔✔Facility services
/ Fornye
Speed dial - 003
✔✔All products in the hot case must be maintained at what temperature? - ✔✔140F
minimum
QUESTIONS AND ANSWERS SURE A+
✔✔What temperature should the Q-San be? - ✔✔75F or lower
✔✔How high can tea crates be stacked? - ✔✔10 high on a pallet
✔✔What is the shelf life of sub bread? - ✔✔1 day
✔✔How much should sub kits weigh? - ✔✔.38 - .40lbs
✔✔What does TEAM stand for? - ✔✔Together Everyone Achieves More
✔✔What are the 5 S's? - ✔✔1. Sort - remove unproductive inventory and organize
2. Shine - clean work space
3. Set up - align visual cues and locations to maximize sales
4. Standardize
5. Sustain
✔✔What are the 5 steps to great customer service? - ✔✔1. Friendly Greeting
2. Discovery
3. Recommendation
4. Affirmation
5. Invitation
✔✔What does FIFO stand for? - ✔✔First in, first out
✔✔What does "JIT" stand for? - ✔✔Just in time
✔✔What does "PPM" stand for? - ✔✔Parts per million
, ✔✔What does "leveling" mean? - ✔✔To block products - move inventory forward so
shelves appear more full, must be at least two rows
✔✔What does the phrase "Make-and-Serve" refer to? - ✔✔Completion of preparation of
a product JUST as the previous one runs out or as the customer is ready to receive the
product. Ensures the highest quality product a customer can receive.
✔✔What does "PASS" refer to? - ✔✔Fire extinguisher instructions:
Pull
Aim
Squeeze
Sweep
✔✔What is the Publix mission statement? - ✔✔To be the premier quality food retailer in
the world
✔✔How can Publix associates ensure the mission statement? - ✔✔Commit to be:
-passionately focused on customer value
-intolerant of waste
-dedicated to the dignity, value, and employment security of our associates
-devoted to the highest standards of stewardship for our stockholders
-involved as responsible citizens in our communities
✔✔What is the 18- inch rule? - ✔✔Ensure all store fire sprinklers have sufficient space
to operate effectively
✔✔What is the serving size of retail salads? ( Egg, Ham, chicken, etc) - ✔✔1/2 cup
✔✔What temperature is required for fully cooked rotisserie chickens? - ✔✔180F
✔✔When breaking down the sub bar, what is the proper cleaning method? - ✔✔Wash
with ultra deli dish detergent, rinse with water, sanitize with Q-San, air dry
✔✔When was the "dream store" built? - ✔✔1940
✔✔Which roast beef is required to take the packaging all the way off of? - ✔✔Boars
Head Top Round Deluxe
✔✔If something is broken and needs repair, who should you call? - ✔✔Facility services
/ Fornye
Speed dial - 003
✔✔All products in the hot case must be maintained at what temperature? - ✔✔140F
minimum
