QUESTIONS WITH DETAILED SOLUTIONS
GRADED A+
●● personal selling.
Answer: A typr of selling that uses person-to-person interaction to sell
products and services.
●● Conversion Rates.
Answer: % of prospective customers who take a specific action you
want.
●● Sales forecast.
Answer: Sales departments are responsible for determining how much
product can be sold during a specific time period and at what price.
●● Operational Budget.
Answer: A plan for expenditures required to maintain the functioning of
a business venture or public organization.
●● Corporate Structure.
Answer: An organization's different departments or business units within
a company to achieve its overall mission and goals
,●● Functional structure.
Answer: Groups employees according to a specialized or similar set of
roles or tasks
●● Modular design.
Answer: Divides the business into small, tightly knit strategic business
units, which focus on specific elements of the organizational process.
●● Value Chain.
Answer: Company adds value to a product, including production,
marketing, and the provision of after-sales service
●● Competitive advantage.
Answer: a condition or circumstance that puts a company in a favorable
or superior business position.
●● sustainable competitive advantage.
Answer: company assets, attributes, or abilities that are difficult to
duplicate or exceed; and provide a superior or favorable long term
position over competitors.
●● Customer Relationship Management (CRM).
, Answer: Process implemented by a company to handle its contact with
customers with the goal of creating a unified customer experience to
maximize retention.
●● Customer Relationship Management (CRM).
Answer: Process implemented by a company to handle its contact with
customers with the goal of creating a unified customer experience to
maximize retention.
●● Business Intelligence.
Answer: analyzing large amounts of data for strategic decision making
●● big data analytics.
Answer: Technologies, skills, and processes for searching and examining
massive, complex sets of data that traditional data processing
applications cannot handle to uncover hidden patterns and correlations.
●● Ethics.
Answer: Defines right and wrong and provides a guiding philosophy of
every decision one makes.
●● Organizational Ethics.
Answer: Ho an organization ethically responds to an internal or external
stimulus.