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CASE MANAGEMENT EXAM | QUESTIONS AND VERIFIED ANSWERS|GRADED A+|PASS ON FIRST ATTEMPT|BRAND NEW 2026 UPDATE

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CASE MANAGEMENT EXAM | QUESTIONS AND VERIFIED ANSWERS|GRADED A+|PASS ON FIRST ATTEMPT|BRAND NEW 2026 UPDATE

Institution
Case Management
Course
Case Management

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True or False: The Local Mental Health Authorities are not responsible to provide or contract
for case management in their local areas as defined by the State of Utah Administrative
Code? - ANSWER False - they are responsible.



True or False: Homeless Service providers are not responsible to provide Case Managment
Services to eligible individuals that present at their agency? - ANSWER False - they are
responsible



True or False: Case Management services help individuals access needed medial healthcare,
behavioral healthcare, basic needs, housing, educational, social and other services. -
ANSWER true - CMs assess individual needs and develop a service plan designed to help
the individual obtain access to a coordinated array of services and to facilitate the
achievement of their goals.



CM's should be familiar with?

A. State of Utah's Division of Substance Abuse and Mental Health Program Standards

B. State of Utah's Scope of Medicaid-covered mental health services

C. Utah Medicaid Provider Manual for targeted Case Management for Individuals with
Serious Mental Illness

D. All of the above - ANSWER D



Can Case Management services be provided by one person or a team of providers?

A. one person only

B. a team

C. Both - ANSWER C - both




1

,True or False: the overall goal of case management is to help individuals to access needed
services, and ensure that services are coordinated among all agencies and providers? -
ANSWER true



Case Management is usually done in what environment?

A. in the community

B. in the office

C. at home

D. no where - ANSWER A - However, the frequency of contact may be more intensive or
less intensive based on the individuals needs



Individuals receiving behavioral health and homeless services have the ability to?

A live as productively as possible

B. Receive treatment they need - ANSWER trick question - it's both. A well-conceived
recovery/treatment plan, case management needs assessment and service plan will match
the individual's strengths and needs to specific community resources.



Acute Phase of Illness - ANSWER a period of time during which the person suffers
increased intensity of symptoms. It may last from a few days to several weeks.



Assertive Community Treatment (ACT) Team - ANSWER A multidisciplinary team acting as
the primary provider individualized treatment, rehabilitation, and support services to an
identified population of high risk individuals with serious and persistent mental illness
(SPMI) to assist these people to live successfully in the community.



Assertive Community Outreach Treatment (ACOT) Team - ANSWER ACOT Team provides
time unlimited services to individuals who have SPMI or SUD or co-occurring SPMI/SUD.
Services are delivered by a group of multidisciplinary staff that operates as a team that
shares (by assignment) in the provision of individually tailored treatment, rehabilitation, and
support services each client needs per each client's comprehensive assessment and
individualized treatment plan.



2

, Addiction - ANSWER a chronic disease of brain reward, motivation, memory and related
circuitry. Dysfunction in the circuits leads to characteristic biological, psychological, social
and spiritual manifestations. This is reflected in an individual pathologically pursuing reward
and/or relief by substance use and other behaviors.



Adjustment disorder - ANSWER a poorly suited response to life stress that usually
disappears when the stress stops.



Adult Protection Services (APS) - ANSWER an entity responsible for the investigation of
possible abuse, neglect, or exploitation of disabled adults and elderly.



Affect (flat) - ANSWER absence of the common signs of normal emotions, such as smiling,
laughing, etc.



Affect (innapropriate) - ANSWER display of emotion that is out of place and does not
relate to events.



Affect (liable) - ANSWER abrupt, unpredictable shifts of emotions



Akathisia - ANSWER common, unpleasant side effects of major tranquillizers that make a
person feel jittery and agitated.



Alogia - ANSWER poverty (reduction in quantity) of thinking evidenced either by poverty
of speech of by poverty of content of speak



Alzheimer's disease - ANSWER a common and irreversible form of dementia in which the
brain atrophies. Death usually in six to ten years.



Ambivalence - ANSWER the presence of strong opposing feelings that make it difficult for
a person to reach a decision.



3

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Institution
Case Management
Course
Case Management

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