Health Management: Principles of Healthcare Systems, Leadership, and Administration –
Complete Study Guide
Which of the following agencies provides organizations guidance on the required components
of a fire prevention program? - ✔✔NFPA
Which of the following gives detailed info about a material including any hazards associated
with material? - ✔✔safety data sheets
Which of the following organizations accredits managed care organizations, managed care
organizations, managed behavioral health and credentials verification for physician
organization? - ✔✔national committee for quality assurance
The act of granting a healthcare organization or an individual healthcare practitioner permission
to provide services of a defined scope in a limited geographical area is called? - ✔✔licensure
Privilege applies to discussions and correspondence between persons with a certain type of
relationship that has been recognized as needing confidentiality. Privileged information is not
admissible until? - ✔✔The holder waives the privilege
The term used to describe when information is not shielded and can be introduced at a trial to
support a patients malpractice action against a hospital or physician is? - ✔✔discoverable
Sites such as hospital compare use aggregated data to describe the experiences of unique types
of patients with one or more aspects of their care. What is this data collection called? -
✔✔Comparative
An open structure database that is not dedicated to the software of a particular vendor or data
supplier, in which data form diverse sources are stored so that an integrated multidisciplinary
view of the data can be achieved is called? - ✔✔data repository
,The forming stage of project team development in which team members tend to be very polite
as they get to know one another is called? - ✔✔Cautious affiliation
Perform corrective actions - ✔✔Monitoring and controlling
Develop a schedule and cost estimates - ✔✔planning
Present a final report - ✔✔closure
Begin training - ✔✔execution
identify a PI opportunity - ✔✔initiation
This phase in the project life cycle is where the project shifts to become an integrated part of
organizational operations. - ✔✔closure
Planning technique provides a structure that requires the project team to identify the older and
projected duration of activities needed to complete a project. - ✔✔PERT chart
The stage of project team development in which conflicts emerge is called? -
✔✔competitiveness
This type of report is based on the documented meeting minutes and should include
information about PI activities such as summaries of data collection, conclusions, and
recommendation? - ✔✔storyboard
, Which section of CRAF minutes documents whether actions were completed / accomplished
and whether the group is ready to make decisions and recommendations for further activities. -
✔✔follow up
Which tool is often used as a powerful tool of teaching and learning? - ✔✔Storytelling
A PI team role responsible for maintaining the records of a teams work during meetings,
including any documentation required by the organization the? - ✔✔team recorder or scribe
A type of PI team that constructs relatively simple and quick "fixes" to improve work process
without going through the complete PI cycle is called a? - ✔✔rapid improvement team
A PI team that involves staff from more than one department service area, or discipline is called
a? - ✔✔cross-functional team
A PI team role responsible for championing the effectiveness of PI activities in meeting
customers needs and for the content of a teams work is the? - ✔✔team leader
The percentage of unplanned returns to the operating room would be collected to measure
procedure performance and patient monitoring. This is an example of? - ✔✔process measure
The incidences of postoperative wound infections occurring in ORIF procedures in which
antibiotics were and were not utilized is an example of? - ✔✔outcome measure
final result of care in terms of patients expectations and needs - what kind of performance
measurement? - ✔✔outcomes
Foundation of care giving which includes buildings, equipment, professional staff and
appropriate policies are included in what area of performance measurement? - ✔✔Systems
Complete Study Guide
Which of the following agencies provides organizations guidance on the required components
of a fire prevention program? - ✔✔NFPA
Which of the following gives detailed info about a material including any hazards associated
with material? - ✔✔safety data sheets
Which of the following organizations accredits managed care organizations, managed care
organizations, managed behavioral health and credentials verification for physician
organization? - ✔✔national committee for quality assurance
The act of granting a healthcare organization or an individual healthcare practitioner permission
to provide services of a defined scope in a limited geographical area is called? - ✔✔licensure
Privilege applies to discussions and correspondence between persons with a certain type of
relationship that has been recognized as needing confidentiality. Privileged information is not
admissible until? - ✔✔The holder waives the privilege
The term used to describe when information is not shielded and can be introduced at a trial to
support a patients malpractice action against a hospital or physician is? - ✔✔discoverable
Sites such as hospital compare use aggregated data to describe the experiences of unique types
of patients with one or more aspects of their care. What is this data collection called? -
✔✔Comparative
An open structure database that is not dedicated to the software of a particular vendor or data
supplier, in which data form diverse sources are stored so that an integrated multidisciplinary
view of the data can be achieved is called? - ✔✔data repository
,The forming stage of project team development in which team members tend to be very polite
as they get to know one another is called? - ✔✔Cautious affiliation
Perform corrective actions - ✔✔Monitoring and controlling
Develop a schedule and cost estimates - ✔✔planning
Present a final report - ✔✔closure
Begin training - ✔✔execution
identify a PI opportunity - ✔✔initiation
This phase in the project life cycle is where the project shifts to become an integrated part of
organizational operations. - ✔✔closure
Planning technique provides a structure that requires the project team to identify the older and
projected duration of activities needed to complete a project. - ✔✔PERT chart
The stage of project team development in which conflicts emerge is called? -
✔✔competitiveness
This type of report is based on the documented meeting minutes and should include
information about PI activities such as summaries of data collection, conclusions, and
recommendation? - ✔✔storyboard
, Which section of CRAF minutes documents whether actions were completed / accomplished
and whether the group is ready to make decisions and recommendations for further activities. -
✔✔follow up
Which tool is often used as a powerful tool of teaching and learning? - ✔✔Storytelling
A PI team role responsible for maintaining the records of a teams work during meetings,
including any documentation required by the organization the? - ✔✔team recorder or scribe
A type of PI team that constructs relatively simple and quick "fixes" to improve work process
without going through the complete PI cycle is called a? - ✔✔rapid improvement team
A PI team that involves staff from more than one department service area, or discipline is called
a? - ✔✔cross-functional team
A PI team role responsible for championing the effectiveness of PI activities in meeting
customers needs and for the content of a teams work is the? - ✔✔team leader
The percentage of unplanned returns to the operating room would be collected to measure
procedure performance and patient monitoring. This is an example of? - ✔✔process measure
The incidences of postoperative wound infections occurring in ORIF procedures in which
antibiotics were and were not utilized is an example of? - ✔✔outcome measure
final result of care in terms of patients expectations and needs - what kind of performance
measurement? - ✔✔outcomes
Foundation of care giving which includes buildings, equipment, professional staff and
appropriate policies are included in what area of performance measurement? - ✔✔Systems
