Control Chart
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This type of chart is used to focus attention on any variation in the process and
helps the team to determine whether that variation is normal or a result of
special circumstances:
Community Hospital needs to define the level of risk for infection from blood borne
pathogens for their employees.
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, Community Hospital is reviewing their job descriptions and notices that some
their job descriptions for clinical positions include a reference to the potential
risks of exposure to blood-borne pathogens and others do not. The human
resource manager insists that all job descriptions include this language. Why is
this important to include?
recommendations
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Add a Likert scale to the employee satisfaction survey
Performance improvement council
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At recent meeting, the _________ was reviewing the last quarter's data for the
post-operative infection rates. The data is showing an increase in post-op
infections after major joint procedures. A recommendation was made for a
rapid improvement team to be initiated to investigate this increase.
Board of directors
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, The performance improvement and patient safety council at Community
Hospital has been working on an important PI initiative. As part of the process,
this council is expected to share its progress at key points in the initiative. Last
week, the council chair gave a progress report to the medical executive
committee. What other group does this progress report need to be shared
with?
Dr. Samuel Gross
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Which of following individuals was instrumental in bringing attention to the
formal training needs for nurses?
funneling
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Which of the following techniques, used in unstructured interviews, helps the
interviewer establish trust with the respondent and address the pertinent
quality issues by moving questions from a broad theme to a narrow theme?
Standard precautions
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, Healthcare organizations conduct regular campaigns and educational
sessions for all employees on the proper methods and procedures of working
with patients with blood-borne pathogens like hepatitis or HIV. These large-
scale educational efforts that are used to protect patients and employees
against possible exposure to infectious agents are called __________.
In spite of the tremendous amount of data collection that has occurred in healthcare. The
NPSGs have provided a widespread, national focus on safety. Some of the seemingly
simple requirements of the NPSGs, such as identifying patients correctly, have had a
significant impact on safety. This is just one example of the many improvements that have
occurred with the implementation of the NPSGs.
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Explain how the implementation of the National Patient Safety Goals has
improved healthcare.
Performance benchmarking
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Community Hospital is concerned about their readmission rate for congestive
heart failure patients in the last quarter. Which of the following methods would
Community Hospital use to determine if their rate of readmissions is in line
with similar size hospitals?
Flow chart
Give this one a try later!
This type of chart is used to focus attention on any variation in the process and
helps the team to determine whether that variation is normal or a result of
special circumstances:
Community Hospital needs to define the level of risk for infection from blood borne
pathogens for their employees.
Give this one a try later!
, Community Hospital is reviewing their job descriptions and notices that some
their job descriptions for clinical positions include a reference to the potential
risks of exposure to blood-borne pathogens and others do not. The human
resource manager insists that all job descriptions include this language. Why is
this important to include?
recommendations
Give this one a try later!
Add a Likert scale to the employee satisfaction survey
Performance improvement council
Give this one a try later!
At recent meeting, the _________ was reviewing the last quarter's data for the
post-operative infection rates. The data is showing an increase in post-op
infections after major joint procedures. A recommendation was made for a
rapid improvement team to be initiated to investigate this increase.
Board of directors
Give this one a try later!
, The performance improvement and patient safety council at Community
Hospital has been working on an important PI initiative. As part of the process,
this council is expected to share its progress at key points in the initiative. Last
week, the council chair gave a progress report to the medical executive
committee. What other group does this progress report need to be shared
with?
Dr. Samuel Gross
Give this one a try later!
Which of following individuals was instrumental in bringing attention to the
formal training needs for nurses?
funneling
Give this one a try later!
Which of the following techniques, used in unstructured interviews, helps the
interviewer establish trust with the respondent and address the pertinent
quality issues by moving questions from a broad theme to a narrow theme?
Standard precautions
Give this one a try later!
, Healthcare organizations conduct regular campaigns and educational
sessions for all employees on the proper methods and procedures of working
with patients with blood-borne pathogens like hepatitis or HIV. These large-
scale educational efforts that are used to protect patients and employees
against possible exposure to infectious agents are called __________.
In spite of the tremendous amount of data collection that has occurred in healthcare. The
NPSGs have provided a widespread, national focus on safety. Some of the seemingly
simple requirements of the NPSGs, such as identifying patients correctly, have had a
significant impact on safety. This is just one example of the many improvements that have
occurred with the implementation of the NPSGs.
Give this one a try later!
Explain how the implementation of the National Patient Safety Goals has
improved healthcare.
Performance benchmarking
Give this one a try later!
Community Hospital is concerned about their readmission rate for congestive
heart failure patients in the last quarter. Which of the following methods would
Community Hospital use to determine if their rate of readmissions is in line
with similar size hospitals?
Flow chart
