AICE TRAVEL AND TOURISM TEST PAPER
QUESTIONS AND SOLUTIONS VERIFIED
ANSWERS
●● Ecotorism
Answer: visiting a place to enjoy the natural environment without
causing damage
●● accommodation
Answer: a place where people can stay, for example, a hotel
●● eco-lodges
Answer: small-scale forms of accommodation that are environmentally
sustainable, often found in rural destinations
●● customer services
Answer: meeting the needs and wants of customers by providing them
with products and services
●● social media
Answer: websites and apps for sharing photos and information
,●● Customer Needs
Answer: the basic human requirements of a customer, e.g. food,
clothing, shelter, safety, a sense of belonging and self-esteem
●● Customer Wants
Answer: Customers preferences, for example, the type of hotel they
want to stay in, or the type of restaurant they want to visit.
●● destinations
Answer: areas that attract visitors
●● Customer Demand
Answer: how willing and able a customer is to purchase particular
products and services
●● Sustainable travel and tourism
Answer: visiting places in ways that help sustain or conserve the
environment and how people live
●● Pandemic
Answer: a serious outbreak of disease across the world
●● Cultural Attraction
, Answer: a site that appeals to tourists because of links with the past or
present ways of life or traditions of the local people.
●● Meetings, Incentives, Conferences, Event (MICE) tourism
Answer: business tourism ( visiting destinations for work reasons)
●● conference
Answer: a large event where many people meet together, sometimes for
a few days to present or listen to talks and/or discuss travel industry
business formally
●● convention
Answer: a large event where many people who do a similar job or have a
similar business
●● exhibition
Answer: an event where travel and tourism organizations show their
products and services to, for example, tour operators and travel agents
from abroad
●● trade event
Answer: an event at which businesses show or exhibit their products and
services to customers and potential customers. Travel fairs and travel
exhibitions are a trade event at which, for example, hotel businesses
QUESTIONS AND SOLUTIONS VERIFIED
ANSWERS
●● Ecotorism
Answer: visiting a place to enjoy the natural environment without
causing damage
●● accommodation
Answer: a place where people can stay, for example, a hotel
●● eco-lodges
Answer: small-scale forms of accommodation that are environmentally
sustainable, often found in rural destinations
●● customer services
Answer: meeting the needs and wants of customers by providing them
with products and services
●● social media
Answer: websites and apps for sharing photos and information
,●● Customer Needs
Answer: the basic human requirements of a customer, e.g. food,
clothing, shelter, safety, a sense of belonging and self-esteem
●● Customer Wants
Answer: Customers preferences, for example, the type of hotel they
want to stay in, or the type of restaurant they want to visit.
●● destinations
Answer: areas that attract visitors
●● Customer Demand
Answer: how willing and able a customer is to purchase particular
products and services
●● Sustainable travel and tourism
Answer: visiting places in ways that help sustain or conserve the
environment and how people live
●● Pandemic
Answer: a serious outbreak of disease across the world
●● Cultural Attraction
, Answer: a site that appeals to tourists because of links with the past or
present ways of life or traditions of the local people.
●● Meetings, Incentives, Conferences, Event (MICE) tourism
Answer: business tourism ( visiting destinations for work reasons)
●● conference
Answer: a large event where many people meet together, sometimes for
a few days to present or listen to talks and/or discuss travel industry
business formally
●● convention
Answer: a large event where many people who do a similar job or have a
similar business
●● exhibition
Answer: an event where travel and tourism organizations show their
products and services to, for example, tour operators and travel agents
from abroad
●● trade event
Answer: an event at which businesses show or exhibit their products and
services to customers and potential customers. Travel fairs and travel
exhibitions are a trade event at which, for example, hotel businesses
