Medca Phlebotomy Exam UPDATED
ACTUAL QUESTIONS AND CORRECT
ANSWERS
Work duties of a phlebotomist technician can be categorized into 4 categories - CORRECT
ANSWER Equipment
Procedure
Patient Care
Patient Information
Equipment - CORRECT ANSWER - phlebotomists must ensure that all equipment and areas
used are sterile
- equipment includes needles, bandages, gauzes, tubes, other
collection devices, as well as labels for tubes
- tracking supplies to ensure that proper amounts are always present - disposal of needles and other
used supplies
Procedure - CORRECT ANSWER - correct puncture or incision of patient's skin
- collecting the correct amount of blood or other fluids - correct labeling of collection tubes/devices
- completing and submitting documents needed to lab
Patient Care - CORRECT ANSWER - reassuring patients, as some may have fear of needles
- being able to answer questions that patients may have
- verifying patient information to ensure accuracy of tests or procedure - monitoring patient during
procedure to prevent movement or fainting
Patient Information - CORRECT ANSWER - patients' rights must be respected
- keeping patients' medical records confidential
- accurate documentation of collection, ordered tests, and test results - providing accurate
documentation to the laboratory to ensure
performance of tests ordered by physician
,Quality Improvement Methods - CORRECT ANSWER Include the use of data-based methods
in order to reach improvement
Include flow charts and pareto charts
Flowchart - CORRECT ANSWER - used to break out components into diagrams in order to
understand a process
Pareto Chart - CORRECT ANSWER - bar charts are made that show the frequency of problems
What does quality improvement for specimen collection involve? - CORRECT
ANSWER Technique of Phlebotomist
Frequency of hematoma
Recollection Rates
What is included in quality control records - CORRECT ANSWER Expiration Date
Stability Information
Storage Information
Proper Use
Precision of testing supplies/reagents
Accuracy of testing supplies/reagents
Where can phlebotomists work? - CORRECT ANSWER Hospital
Clinic
Doctor's office
Laboratories
Blood Banks
Research Firms
Pharmaceutical Firms
,Hospital - CORRECT ANSWER institution which provides medical and surgical treatment
Clinic - CORRECT ANSWER institution or hospital department focusing on diagnosis and care
of outpatients
Doctor's Office - CORRECT ANSWER suite/office where doctors receive and treat patients
Laboratory - CORRECT ANSWER building or room where tests are performed to evaluate
specimens in order to diagnose medical conditions
Blood Bank - CORRECT ANSWER institution where blood is collected from donors, and then
stored and prepared for transfusion
Research Firm - CORRECT ANSWER institution equipped for scientific/medical research that
may specialize in basic research or on specific areas
Pharmaceutical Firm - CORRECT ANSWER institution that develops and markets drugs for
use as medications
How must all needles be discarded? - CORRECT ANSWER intact
What does it mean if an infection is classified as nosocomical - CORRECT ANSWER A patient
developed the infection while they were in the hospital that was not present before entering the
hospital
What is included in the chain of infection - CORRECT ANSWER source
susceptible host
poor isolation technique
Hygiene - CORRECT ANSWER wash hands with soap and water if they are visibly dirty
good hand-hygiene techniques reduce number of outbreaks of infections
, hand washing is the single most important way to prevent spread of infection
Equipment used to control infections - CORRECT ANSWER gloves, masks, goggles, gowns,
or coats
autoclaves (instruments for sterilizing under pressure)
Emergency Needle Stick Information - CORRECT ANSWER if exposed to blood due to a
needle stick or other sharp object, wash needle stick and cut with soap and water
flush mouth, eyes, and skin with water
report the incident to a supervisor
seek medical treatment
Blood Pressure - CORRECT ANSWER pressure exerted by circulating blood upon the walls of
blood vessels
Usually refers to the arterial pressure of systemic circulation
When does blood pressure decrease - CORRECT ANSWER decreases as the circulating blood
moves away from the heart through the arteries
Where does blood pressure drop most rapidly - CORRECT ANSWER along the small arteries
and arterioles
Decreases continuously as it moves through capillaries and back through veins to the heart
What other factors can influence blood pressure in the body - CORRECT ANSWER valves in
veins
ACTUAL QUESTIONS AND CORRECT
ANSWERS
Work duties of a phlebotomist technician can be categorized into 4 categories - CORRECT
ANSWER Equipment
Procedure
Patient Care
Patient Information
Equipment - CORRECT ANSWER - phlebotomists must ensure that all equipment and areas
used are sterile
- equipment includes needles, bandages, gauzes, tubes, other
collection devices, as well as labels for tubes
- tracking supplies to ensure that proper amounts are always present - disposal of needles and other
used supplies
Procedure - CORRECT ANSWER - correct puncture or incision of patient's skin
- collecting the correct amount of blood or other fluids - correct labeling of collection tubes/devices
- completing and submitting documents needed to lab
Patient Care - CORRECT ANSWER - reassuring patients, as some may have fear of needles
- being able to answer questions that patients may have
- verifying patient information to ensure accuracy of tests or procedure - monitoring patient during
procedure to prevent movement or fainting
Patient Information - CORRECT ANSWER - patients' rights must be respected
- keeping patients' medical records confidential
- accurate documentation of collection, ordered tests, and test results - providing accurate
documentation to the laboratory to ensure
performance of tests ordered by physician
,Quality Improvement Methods - CORRECT ANSWER Include the use of data-based methods
in order to reach improvement
Include flow charts and pareto charts
Flowchart - CORRECT ANSWER - used to break out components into diagrams in order to
understand a process
Pareto Chart - CORRECT ANSWER - bar charts are made that show the frequency of problems
What does quality improvement for specimen collection involve? - CORRECT
ANSWER Technique of Phlebotomist
Frequency of hematoma
Recollection Rates
What is included in quality control records - CORRECT ANSWER Expiration Date
Stability Information
Storage Information
Proper Use
Precision of testing supplies/reagents
Accuracy of testing supplies/reagents
Where can phlebotomists work? - CORRECT ANSWER Hospital
Clinic
Doctor's office
Laboratories
Blood Banks
Research Firms
Pharmaceutical Firms
,Hospital - CORRECT ANSWER institution which provides medical and surgical treatment
Clinic - CORRECT ANSWER institution or hospital department focusing on diagnosis and care
of outpatients
Doctor's Office - CORRECT ANSWER suite/office where doctors receive and treat patients
Laboratory - CORRECT ANSWER building or room where tests are performed to evaluate
specimens in order to diagnose medical conditions
Blood Bank - CORRECT ANSWER institution where blood is collected from donors, and then
stored and prepared for transfusion
Research Firm - CORRECT ANSWER institution equipped for scientific/medical research that
may specialize in basic research or on specific areas
Pharmaceutical Firm - CORRECT ANSWER institution that develops and markets drugs for
use as medications
How must all needles be discarded? - CORRECT ANSWER intact
What does it mean if an infection is classified as nosocomical - CORRECT ANSWER A patient
developed the infection while they were in the hospital that was not present before entering the
hospital
What is included in the chain of infection - CORRECT ANSWER source
susceptible host
poor isolation technique
Hygiene - CORRECT ANSWER wash hands with soap and water if they are visibly dirty
good hand-hygiene techniques reduce number of outbreaks of infections
, hand washing is the single most important way to prevent spread of infection
Equipment used to control infections - CORRECT ANSWER gloves, masks, goggles, gowns,
or coats
autoclaves (instruments for sterilizing under pressure)
Emergency Needle Stick Information - CORRECT ANSWER if exposed to blood due to a
needle stick or other sharp object, wash needle stick and cut with soap and water
flush mouth, eyes, and skin with water
report the incident to a supervisor
seek medical treatment
Blood Pressure - CORRECT ANSWER pressure exerted by circulating blood upon the walls of
blood vessels
Usually refers to the arterial pressure of systemic circulation
When does blood pressure decrease - CORRECT ANSWER decreases as the circulating blood
moves away from the heart through the arteries
Where does blood pressure drop most rapidly - CORRECT ANSWER along the small arteries
and arterioles
Decreases continuously as it moves through capillaries and back through veins to the heart
What other factors can influence blood pressure in the body - CORRECT ANSWER valves in
veins
