IST 305 QUIZ 1 QUESTIONS AND VERIFIED ANSWERS
The costs for firms operating on a global scale have been drastically reduced by -
Answers - the internet
UPS's use of Web-based tools that allow customers to embed UPS functions such as
tracking and cost calculations into their own Web sites was an information systems
solution used to achieve customer intimacy. - Answers - true
The move of retail banking to use ATMs after Citibank unveiled its first ATMs illustrates
the use of information systems to achieve which business objective? - Answers -
survival
The fundamental set of assumptions, values, and ways of doing things that has been
accepted by most of a company's members is called its - Answers - culture
An example of raw data from a national chain of automobile stores would be - Answers -
1 Toyota RAV4 sold March 3, 2008 in Louisville, Kentucky.
Dell Computer's use of information systems to improve efficiency and implement "mass
customization" techniques to maintain consistent profitability and an industry lead
illustrates which business objective? - Answers - competitive advantage
Internet advertising is growing at approximately 10 percent a year. - Answers - true
The average number of tickets sold daily online is an example of - Answers - meaningful
information
Developing a new product, fulfilling an order, and hiring a new employee are examples
of business processes. - Answers - true
The three activities in an information system that produce the information organizations
use to control operations are - Answers - input, processing, and output
A managerial element in the UPS tracking system described in the chapter is - Answers
- the decision to use automation
The dimensions of information systems are management, organizations, and
information technology. - Answers - true
Intranets allow firms to work easily with third-party suppliers and vendors. - Answers -
false
The costs for firms operating on a global scale have been drastically reduced by -
Answers - the internet
UPS's use of Web-based tools that allow customers to embed UPS functions such as
tracking and cost calculations into their own Web sites was an information systems
solution used to achieve customer intimacy. - Answers - true
The move of retail banking to use ATMs after Citibank unveiled its first ATMs illustrates
the use of information systems to achieve which business objective? - Answers -
survival
The fundamental set of assumptions, values, and ways of doing things that has been
accepted by most of a company's members is called its - Answers - culture
An example of raw data from a national chain of automobile stores would be - Answers -
1 Toyota RAV4 sold March 3, 2008 in Louisville, Kentucky.
Dell Computer's use of information systems to improve efficiency and implement "mass
customization" techniques to maintain consistent profitability and an industry lead
illustrates which business objective? - Answers - competitive advantage
Internet advertising is growing at approximately 10 percent a year. - Answers - true
The average number of tickets sold daily online is an example of - Answers - meaningful
information
Developing a new product, fulfilling an order, and hiring a new employee are examples
of business processes. - Answers - true
The three activities in an information system that produce the information organizations
use to control operations are - Answers - input, processing, and output
A managerial element in the UPS tracking system described in the chapter is - Answers
- the decision to use automation
The dimensions of information systems are management, organizations, and
information technology. - Answers - true
Intranets allow firms to work easily with third-party suppliers and vendors. - Answers -
false
