IST 305 EXAM 1 - 2 QUESTIONS AND VERIFIED
ANSWERS
Investments in organization and management, such as investments in new business
models and training, are also known as - Answers - organizational and management
capital
Internet advertising is growing at approximately 10 percent a year - Answers - True
The temp agency that you own is having serious difficulties placing temps because few
of them are familiar with Internet research. Investing in training software to enhance
your workers' skills is an example of using technology to achieve which business
objective?
A) customer and supplier intimacy
B) survival
C) competitive advantage
D) improved decision-making - Answers - B- Survival
There are four major business functions: Sales and marketing; manufacturing and
production; finance and accounting; and information technology.
True or False - Answers - False
The key elements of an organization are people, structure, business processed, politics
and - Answers - culture
Engineers, scientists, or architects, who design new products or services for a firm,
belong to which level of a business hierarchy?
A) middle management
B) production workers
C) knowledge workers
D) data workers - Answers - C- knowledge workers
An example of a business using information systems to create new products and
services is
A) Wal-Mart's RetailLink system.
B) the Mandarin Oriental hotel's customer-preference tracking system.
C) Verizon's Web-based digital dashboard.
D) Apple Inc.'s iPod. - Answers - D- Apple inc's Ipod
, Which of the following are environmental actors that interact with an organization and its
information systems?
A) customers
b) Suppliers
C) regulatory agencies
D) All of these - Answers - D- All of these
Computer_________consist of the detailed, preprogrammed instructions that control
and coordinate the computer hardware components in an information system. -
Answers - software
In a(n) _____perspective, the performance of a system is optimized when both the
technology and the organization mutually adjust to one another until a satisfactory fit is
obtained. - Answers - sociotechnical
____________ are private corporate networks extended to authorized users outside the
organization. - Answers - extranets
Which of the following constitutes an organizational element in the UPS tracking system
described in the chapter? - Answers - The specification of procedures for identifying
packages with sender and recipients information
Networking and telecommunications technologies, along with computer hardware,
software, data management technology, and the people required to run and manage
them, constitute an organization's
A) data management environment.
B) networked environment.
C) IT infrastructure.
D) information system. - Answers - C- IT infrastructure
_____ is output returned to appropriate members of the organization to help them
evaluate or correct the input stage - Answers - feedback
maintaining the organization's financial records is a central purpose of which main
business function? - Answers - finance and accounting
ESSs are designed primarily to solve specific problems.
True or False - Answers - False
Management information systems typically support nonroutine decision making
True or False - Answers - False
Which of the following occupations would NOT be categorized as an interaction job? -
Answers - engineer
ANSWERS
Investments in organization and management, such as investments in new business
models and training, are also known as - Answers - organizational and management
capital
Internet advertising is growing at approximately 10 percent a year - Answers - True
The temp agency that you own is having serious difficulties placing temps because few
of them are familiar with Internet research. Investing in training software to enhance
your workers' skills is an example of using technology to achieve which business
objective?
A) customer and supplier intimacy
B) survival
C) competitive advantage
D) improved decision-making - Answers - B- Survival
There are four major business functions: Sales and marketing; manufacturing and
production; finance and accounting; and information technology.
True or False - Answers - False
The key elements of an organization are people, structure, business processed, politics
and - Answers - culture
Engineers, scientists, or architects, who design new products or services for a firm,
belong to which level of a business hierarchy?
A) middle management
B) production workers
C) knowledge workers
D) data workers - Answers - C- knowledge workers
An example of a business using information systems to create new products and
services is
A) Wal-Mart's RetailLink system.
B) the Mandarin Oriental hotel's customer-preference tracking system.
C) Verizon's Web-based digital dashboard.
D) Apple Inc.'s iPod. - Answers - D- Apple inc's Ipod
, Which of the following are environmental actors that interact with an organization and its
information systems?
A) customers
b) Suppliers
C) regulatory agencies
D) All of these - Answers - D- All of these
Computer_________consist of the detailed, preprogrammed instructions that control
and coordinate the computer hardware components in an information system. -
Answers - software
In a(n) _____perspective, the performance of a system is optimized when both the
technology and the organization mutually adjust to one another until a satisfactory fit is
obtained. - Answers - sociotechnical
____________ are private corporate networks extended to authorized users outside the
organization. - Answers - extranets
Which of the following constitutes an organizational element in the UPS tracking system
described in the chapter? - Answers - The specification of procedures for identifying
packages with sender and recipients information
Networking and telecommunications technologies, along with computer hardware,
software, data management technology, and the people required to run and manage
them, constitute an organization's
A) data management environment.
B) networked environment.
C) IT infrastructure.
D) information system. - Answers - C- IT infrastructure
_____ is output returned to appropriate members of the organization to help them
evaluate or correct the input stage - Answers - feedback
maintaining the organization's financial records is a central purpose of which main
business function? - Answers - finance and accounting
ESSs are designed primarily to solve specific problems.
True or False - Answers - False
Management information systems typically support nonroutine decision making
True or False - Answers - False
Which of the following occupations would NOT be categorized as an interaction job? -
Answers - engineer
