Human Resources management (6th Canadian Edition –Steen) Test bank PDF|
complete question &Answers |Exam success Guide A+ Guaranteed
1. What is the primary purpose of human resource management (HRM)?
A. To maximize machinery efficiency
B. To manage financial investments
C. To manage people effectively to achieve organizational goals
D. To reduce customer complaints
Answer: C. To manage people effectively to achieve organizational goals
Rationale: HRM focuses on recruiting, developing, motivating, and retaining employees so
organizations can achieve strategic objectives.
2. Which of the following is considered an external factor affecting HR planning?
A. Employee turnover
B. Organizational culture
C. Labour market conditions
D. Company policies
Answer: C. Labour market conditions
Rationale: External factors include labour supply, economic conditions, and legal regulations,
while the others are internal factors.
3. What is the main goal of recruitment?
A. To terminate poor performers
B. To attract qualified candidates
C. To increase payroll expenses
D. To avoid employee training
Answer: B. To attract qualified candidates
Rationale: Recruitment is designed to generate a pool of qualified applicants for available
positions.
,4. Which selection tool is generally considered the best predictor of future job
performance?
A. Graphology
B. Structured interviews
C. Random selection
D. Astrology tests
Answer: B. Structured interviews
Rationale: Structured interviews improve reliability and validity because all applicants answer
standardized questions.
5. What does onboarding primarily help with?
A. Reducing advertising costs
B. Employee socialization and adjustment
C. Eliminating training programs
D. Increasing workplace conflict
Answer: B. Employee socialization and adjustment
Rationale: Onboarding helps new employees understand organizational culture, expectations,
and job responsibilities.
6. Which legislation helps protect employees from workplace discrimination in
Canada?
A. Human Rights legislation
B. Competition Act
C. Banking Act
D. Copyright Act
Answer: A. Human Rights legislation
Rationale: Human Rights laws prohibit discrimination based on protected characteristics such
as race, gender, age, and disability.
,7. A job description typically includes:
A. Employee hobbies
B. Salary history only
C. Duties and responsibilities of a job
D. Marketing strategies
Answer: C. Duties and responsibilities of a job
Rationale: Job descriptions outline tasks, responsibilities, reporting relationships, and working
conditions.
8. Which compensation system rewards employees based on performance?
A. Seniority pay
B. Merit pay
C. Flat-rate pay
D. Commission-free pay
Answer: B. Merit pay
Rationale: Merit pay links compensation directly to employee performance evaluations.
9. What is the purpose of performance management?
A. To punish employees
B. To improve employee and organizational performance
C. To eliminate communication
D. To reduce productivity
Answer: B. To improve employee and organizational performance
Rationale: Performance management aligns employee goals with organizational objectives and
encourages continuous improvement.
10. Which of the following is an example of intrinsic motivation?
A. Bonus payment
B. Promotion allowance
, C. Personal satisfaction from meaningful work
D. Overtime pay
Answer: C. Personal satisfaction from meaningful work
Rationale: Intrinsic motivation comes from internal satisfaction rather than external rewards.
11. Collective bargaining occurs between:
A. Customers and suppliers
B. Shareholders and executives
C. Employers and unions
D. Government and consumers
Answer: C. Employers and unions
Rationale: Collective bargaining is the negotiation process between management and employee
unions.
12. Diversity management aims to:
A. Reduce workplace creativity
B. Encourage workforce inclusion and equality
C. Eliminate teamwork
D. Increase conflict among employees
Answer: B. Encourage workforce inclusion and equality
Rationale: Diversity initiatives promote equal opportunities and inclusive workplace practices.
13. Which training method occurs directly at the workplace?
A. Vestibule training
B. Classroom lectures
C. On-the-job training
D. Online simulations only
Answer: C. On-the-job training
Rationale: On-the-job training allows employees to learn while performing actual job tasks.
complete question &Answers |Exam success Guide A+ Guaranteed
1. What is the primary purpose of human resource management (HRM)?
A. To maximize machinery efficiency
B. To manage financial investments
C. To manage people effectively to achieve organizational goals
D. To reduce customer complaints
Answer: C. To manage people effectively to achieve organizational goals
Rationale: HRM focuses on recruiting, developing, motivating, and retaining employees so
organizations can achieve strategic objectives.
2. Which of the following is considered an external factor affecting HR planning?
A. Employee turnover
B. Organizational culture
C. Labour market conditions
D. Company policies
Answer: C. Labour market conditions
Rationale: External factors include labour supply, economic conditions, and legal regulations,
while the others are internal factors.
3. What is the main goal of recruitment?
A. To terminate poor performers
B. To attract qualified candidates
C. To increase payroll expenses
D. To avoid employee training
Answer: B. To attract qualified candidates
Rationale: Recruitment is designed to generate a pool of qualified applicants for available
positions.
,4. Which selection tool is generally considered the best predictor of future job
performance?
A. Graphology
B. Structured interviews
C. Random selection
D. Astrology tests
Answer: B. Structured interviews
Rationale: Structured interviews improve reliability and validity because all applicants answer
standardized questions.
5. What does onboarding primarily help with?
A. Reducing advertising costs
B. Employee socialization and adjustment
C. Eliminating training programs
D. Increasing workplace conflict
Answer: B. Employee socialization and adjustment
Rationale: Onboarding helps new employees understand organizational culture, expectations,
and job responsibilities.
6. Which legislation helps protect employees from workplace discrimination in
Canada?
A. Human Rights legislation
B. Competition Act
C. Banking Act
D. Copyright Act
Answer: A. Human Rights legislation
Rationale: Human Rights laws prohibit discrimination based on protected characteristics such
as race, gender, age, and disability.
,7. A job description typically includes:
A. Employee hobbies
B. Salary history only
C. Duties and responsibilities of a job
D. Marketing strategies
Answer: C. Duties and responsibilities of a job
Rationale: Job descriptions outline tasks, responsibilities, reporting relationships, and working
conditions.
8. Which compensation system rewards employees based on performance?
A. Seniority pay
B. Merit pay
C. Flat-rate pay
D. Commission-free pay
Answer: B. Merit pay
Rationale: Merit pay links compensation directly to employee performance evaluations.
9. What is the purpose of performance management?
A. To punish employees
B. To improve employee and organizational performance
C. To eliminate communication
D. To reduce productivity
Answer: B. To improve employee and organizational performance
Rationale: Performance management aligns employee goals with organizational objectives and
encourages continuous improvement.
10. Which of the following is an example of intrinsic motivation?
A. Bonus payment
B. Promotion allowance
, C. Personal satisfaction from meaningful work
D. Overtime pay
Answer: C. Personal satisfaction from meaningful work
Rationale: Intrinsic motivation comes from internal satisfaction rather than external rewards.
11. Collective bargaining occurs between:
A. Customers and suppliers
B. Shareholders and executives
C. Employers and unions
D. Government and consumers
Answer: C. Employers and unions
Rationale: Collective bargaining is the negotiation process between management and employee
unions.
12. Diversity management aims to:
A. Reduce workplace creativity
B. Encourage workforce inclusion and equality
C. Eliminate teamwork
D. Increase conflict among employees
Answer: B. Encourage workforce inclusion and equality
Rationale: Diversity initiatives promote equal opportunities and inclusive workplace practices.
13. Which training method occurs directly at the workplace?
A. Vestibule training
B. Classroom lectures
C. On-the-job training
D. Online simulations only
Answer: C. On-the-job training
Rationale: On-the-job training allows employees to learn while performing actual job tasks.
