INTERPERSONAL COMMUNICATION EXAMINATION
QUESTIONS AND CORRECT ANSWER WITH
EXPLANATION GRADED A+ STUDY GUIDE SOUTHERN
NEW HAMPSHIRE UNIVERSITY
1. Interpersonal communication refers to:
A. Communication between two or more people
B. Communication with machines only
C. Newspaper publishing only
D. Public broadcasting only
Answer: A
Rationale: Interpersonal communication involves direct interaction between individuals.
2. The main purpose of interpersonal communication is to:
A. Exchange information and build relationships
B. Eliminate interaction
C. Prevent teamwork
D. Increase confusion
Answer: A
Rationale: Communication helps people connect and understand one another.
3. Verbal communication involves:
A. Use of spoken or written words
B. Facial expressions only
C. Body movements only
D. Silence only
Answer: A
Rationale: Verbal communication relies on language.
4. Nonverbal communication includes:
A. Gestures, facial expressions, and posture
B. Written reports only
C. Emails only
D. Textbooks only
Answer: A
Rationale: Nonverbal cues support communication.
,5. Active listening means:
A. Fully concentrating and responding appropriately
B. Ignoring the speaker
C. Interrupting constantly
D. Avoiding feedback
Answer: A
Rationale: Active listening improves understanding and relationships.
6. Feedback in communication refers to:
A. Response to a message
B. Silence only
C. Random interruptions
D. Ignoring communication
Answer: A
Rationale: Feedback helps determine message understanding.
7. Effective interpersonal communication requires:
A. Clarity and mutual understanding
B. Confusion and conflict
C. Avoiding interaction
D. Random messaging
Answer: A
Rationale: Clear communication improves relationships.
8. Empathy is the ability to:
A. Understand another person’s feelings
B. Ignore emotions
C. Prevent communication
D. Eliminate relationships
Answer: A
Rationale: Empathy strengthens interpersonal connections.
9. Communication barriers may include:
A. Noise and misunderstandings
B. Active listening
C. Respectful feedback
D. Clear messages
Answer: A
Rationale: Barriers reduce communication effectiveness.
, 10. Eye contact in communication helps to:
A. Show attention and confidence
B. Create confusion
C. Avoid interaction
D. End communication
Answer: A
Rationale: Eye contact improves engagement.
11. Tone of voice affects:
A. Meaning and emotional interpretation
B. Only grammar
C. Only spelling
D. Only writing style
Answer: A
Rationale: Tone influences how messages are perceived.
12. Interpersonal communication skills are important for:
A. Building healthy relationships
B. Increasing isolation
C. Preventing teamwork
D. Eliminating interaction
Answer: A
Rationale: Communication supports personal and professional relationships.
13. Assertive communication involves:
A. Expressing thoughts respectfully and confidently
B. Aggressive behavior
C. Passive silence
D. Ignoring others
Answer: A
Rationale: Assertiveness balances confidence with respect.
14. Aggressive communication often results in:
A. Conflict and hostility
B. Trust and cooperation
C. Better listening
D. Stronger relationships
Answer: A
Rationale: Aggression harms communication and relationships.
QUESTIONS AND CORRECT ANSWER WITH
EXPLANATION GRADED A+ STUDY GUIDE SOUTHERN
NEW HAMPSHIRE UNIVERSITY
1. Interpersonal communication refers to:
A. Communication between two or more people
B. Communication with machines only
C. Newspaper publishing only
D. Public broadcasting only
Answer: A
Rationale: Interpersonal communication involves direct interaction between individuals.
2. The main purpose of interpersonal communication is to:
A. Exchange information and build relationships
B. Eliminate interaction
C. Prevent teamwork
D. Increase confusion
Answer: A
Rationale: Communication helps people connect and understand one another.
3. Verbal communication involves:
A. Use of spoken or written words
B. Facial expressions only
C. Body movements only
D. Silence only
Answer: A
Rationale: Verbal communication relies on language.
4. Nonverbal communication includes:
A. Gestures, facial expressions, and posture
B. Written reports only
C. Emails only
D. Textbooks only
Answer: A
Rationale: Nonverbal cues support communication.
,5. Active listening means:
A. Fully concentrating and responding appropriately
B. Ignoring the speaker
C. Interrupting constantly
D. Avoiding feedback
Answer: A
Rationale: Active listening improves understanding and relationships.
6. Feedback in communication refers to:
A. Response to a message
B. Silence only
C. Random interruptions
D. Ignoring communication
Answer: A
Rationale: Feedback helps determine message understanding.
7. Effective interpersonal communication requires:
A. Clarity and mutual understanding
B. Confusion and conflict
C. Avoiding interaction
D. Random messaging
Answer: A
Rationale: Clear communication improves relationships.
8. Empathy is the ability to:
A. Understand another person’s feelings
B. Ignore emotions
C. Prevent communication
D. Eliminate relationships
Answer: A
Rationale: Empathy strengthens interpersonal connections.
9. Communication barriers may include:
A. Noise and misunderstandings
B. Active listening
C. Respectful feedback
D. Clear messages
Answer: A
Rationale: Barriers reduce communication effectiveness.
, 10. Eye contact in communication helps to:
A. Show attention and confidence
B. Create confusion
C. Avoid interaction
D. End communication
Answer: A
Rationale: Eye contact improves engagement.
11. Tone of voice affects:
A. Meaning and emotional interpretation
B. Only grammar
C. Only spelling
D. Only writing style
Answer: A
Rationale: Tone influences how messages are perceived.
12. Interpersonal communication skills are important for:
A. Building healthy relationships
B. Increasing isolation
C. Preventing teamwork
D. Eliminating interaction
Answer: A
Rationale: Communication supports personal and professional relationships.
13. Assertive communication involves:
A. Expressing thoughts respectfully and confidently
B. Aggressive behavior
C. Passive silence
D. Ignoring others
Answer: A
Rationale: Assertiveness balances confidence with respect.
14. Aggressive communication often results in:
A. Conflict and hostility
B. Trust and cooperation
C. Better listening
D. Stronger relationships
Answer: A
Rationale: Aggression harms communication and relationships.
