EXAM
Exam Solution
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I Exam 2 2026 A+ GRADE ASSURED COMPLETE SOLUTIO
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NS AND VERIFIED ANSWERS (BCEC6)
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QUESTION 1 +t
The three phases of social work counseling techniques with individuals?
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ANSWER
1. Building or establish a working relationship 2. Explore the client's concerns/problems in depth 3. Ex
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plore alternative solutions to the concerns/problem with the client and select a course of action
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QUESTION 2 +t
8 Stages of Self-talk
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ANSWER
1. Problem awareness 2. Relationship to counselor 3. Motivation 4. Conceptualizing the problem 5. Expl
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oration of resolution strategies 6. Selection strategy 7. Implementation 8. Termination and Evaluation
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QUESTION 3 +t
Non-verbal cues +t
ANSWER
may suggest that a client is becoming anxious when a counselor has touched upon a sensitive subject
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QUESTION 4 +t
Types of Non-verbal Cues
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ANSWER
1. Yawning 2. Pupils of the eyes dilating 3. Flushed face 4. Fidgeting
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,QUESTION 5 +t
Worker View of the Client +t +t +t +t
ANSWER
an equal/co-worker
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QUESTION 6 +t
Communication Probe Techniques +t +t
ANSWER
1. Pauses 2. Neutral Probes 3. Summarizing what the client is saying 4, Reflecting feelings
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QUESTION 7 +t
Reflections and Communications +t +t
ANSWER
Empathy; No advice +t +t
QUESTION 8 +t
Motivation for a discouraged client +t +t +t +t
ANSWER
1. Convey a non-
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blaming attitude so the discouraged person no longer feels a need to lie or pretend 2. Convey that the c
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lient is an important, worthwhile person 3. Allow the client to take risks without judging him/her
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QUESTION 9 +t
Neutral Probes +t
ANSWER
ex. "how do you feel about that?"
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QUESTION 10 +t
Client should seriously be referred to another counselor if?
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ANSWER
, 1. a working relationship with the client is not established 2. the counselor feels the nature of the probl
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em is such that she/he will not be able to help 3. the counselor feels that the counslee is choosing unet
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hical alternatives that conflict with the counselor's basic value system
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QUESTION 11 +t
Worker Most Important Tool +t +t +t
ANSWER
themselves
QUESTION 12 +t
Disarming
ANSWER
When working with hostile, involuntary clients, using the disarming technique involves finding some tr
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uth in what involuntary clients are saying even when workers believe they are largely wrong, irrational,
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unreasonable or unfair
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QUESTION 13 +t
Contract Goals and Tasks +t +t +t
ANSWER
1. Goals to be accomplished (ranked in order of priority) 2. Tasks to be accomplished by the client and
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by the worker. These tasks must be directly related to accomplishing the goals. Further, the accomplishi
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ng tasks must result in successfully meeting the established goals 3. Time frame must be set for accomp
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lishing tasks 4. Means or methodology of monitoring progress toward accomplishing tasks and goals m
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ust be established 5. Reward system for the client for meeting the terms of the contract need to be incl
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uded 6. Adverse consequences to client for non-fulfilling of contract terms included
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QUESTION 14 +t
Specifics of contract goals and functions +t +t +t +t +t
ANSWER
1. Goals ensure that the worker and the client are in agreement about the objectives to be accomplishe
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d 2. Goals provide direction to the helping process and thereby reduce needless wandering 3. Goals gui
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de selection of appropriate tasks of intervention that are focused on attaining the objectives 4. Goals ser
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ve as outcome criteria (measurability) in evaluating the tasks (and intervention) are being successful
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QUESTION 15 +t
Exam Solution
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I Exam 2 2026 A+ GRADE ASSURED COMPLETE SOLUTIO
+t +t +t +t +t +t +t +t
NS AND VERIFIED ANSWERS (BCEC6)
+t +t +t +t
QUESTION 1 +t
The three phases of social work counseling techniques with individuals?
+t +t +t +t +t +t +t +t +t
ANSWER
1. Building or establish a working relationship 2. Explore the client's concerns/problems in depth 3. Ex
+t +t +t +t +t +t +t +t +t +t +t +t +t +t +t
plore alternative solutions to the concerns/problem with the client and select a course of action
+t +t +t +t +t +t +t +t +t +t +t +t +t +t
QUESTION 2 +t
8 Stages of Self-talk
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ANSWER
1. Problem awareness 2. Relationship to counselor 3. Motivation 4. Conceptualizing the problem 5. Expl
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oration of resolution strategies 6. Selection strategy 7. Implementation 8. Termination and Evaluation
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QUESTION 3 +t
Non-verbal cues +t
ANSWER
may suggest that a client is becoming anxious when a counselor has touched upon a sensitive subject
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QUESTION 4 +t
Types of Non-verbal Cues
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ANSWER
1. Yawning 2. Pupils of the eyes dilating 3. Flushed face 4. Fidgeting
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,QUESTION 5 +t
Worker View of the Client +t +t +t +t
ANSWER
an equal/co-worker
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QUESTION 6 +t
Communication Probe Techniques +t +t
ANSWER
1. Pauses 2. Neutral Probes 3. Summarizing what the client is saying 4, Reflecting feelings
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QUESTION 7 +t
Reflections and Communications +t +t
ANSWER
Empathy; No advice +t +t
QUESTION 8 +t
Motivation for a discouraged client +t +t +t +t
ANSWER
1. Convey a non-
+t +t +t
blaming attitude so the discouraged person no longer feels a need to lie or pretend 2. Convey that the c
+t +t +t +t +t +t +t +t +t +t +t +t +t +t +t +t +t +t +t
lient is an important, worthwhile person 3. Allow the client to take risks without judging him/her
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QUESTION 9 +t
Neutral Probes +t
ANSWER
ex. "how do you feel about that?"
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QUESTION 10 +t
Client should seriously be referred to another counselor if?
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ANSWER
, 1. a working relationship with the client is not established 2. the counselor feels the nature of the probl
+t +t +t +t +t +t +t +t +t +t +t +t +t +t +t +t +t +t
em is such that she/he will not be able to help 3. the counselor feels that the counslee is choosing unet
+t +t +t +t +t +t +t +t +t +t +t +t +t +t +t +t +t +t +t +t
hical alternatives that conflict with the counselor's basic value system
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QUESTION 11 +t
Worker Most Important Tool +t +t +t
ANSWER
themselves
QUESTION 12 +t
Disarming
ANSWER
When working with hostile, involuntary clients, using the disarming technique involves finding some tr
+t +t +t +t +t +t +t +t +t +t +t +t +t
uth in what involuntary clients are saying even when workers believe they are largely wrong, irrational,
+t +t +t +t +t +t +t +t +t +t +t +t +t +t +t
unreasonable or unfair
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QUESTION 13 +t
Contract Goals and Tasks +t +t +t
ANSWER
1. Goals to be accomplished (ranked in order of priority) 2. Tasks to be accomplished by the client and
+t +t +t +t +t +t +t +t +t +t +t +t +t +t +t +t +t +t +t
by the worker. These tasks must be directly related to accomplishing the goals. Further, the accomplishi
+t +t +t +t +t +t +t +t +t +t +t +t +t +t +t
ng tasks must result in successfully meeting the established goals 3. Time frame must be set for accomp
+t +t +t +t +t +t +t +t +t +t +t +t +t +t +t +t +t
lishing tasks 4. Means or methodology of monitoring progress toward accomplishing tasks and goals m
+t +t +t +t +t +t +t +t +t +t +t +t +t +t
ust be established 5. Reward system for the client for meeting the terms of the contract need to be incl
+t +t +t +t +t +t +t +t +t +t +t +t +t +t +t +t +t +t +t
uded 6. Adverse consequences to client for non-fulfilling of contract terms included
+t +t +t +t +t +t +t +t +t +t +t
QUESTION 14 +t
Specifics of contract goals and functions +t +t +t +t +t
ANSWER
1. Goals ensure that the worker and the client are in agreement about the objectives to be accomplishe
+t +t +t +t +t +t +t +t +t +t +t +t +t +t +t +t +t
d 2. Goals provide direction to the helping process and thereby reduce needless wandering 3. Goals gui
+t +t +t +t +t +t +t +t +t +t +t +t +t +t +t +t
de selection of appropriate tasks of intervention that are focused on attaining the objectives 4. Goals ser
+t +t +t +t +t +t +t +t +t +t +t +t +t +t +t +t
ve as outcome criteria (measurability) in evaluating the tasks (and intervention) are being successful
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QUESTION 15 +t