Walgreens PTCB EXAM 2026 ACTUAL EXAM TEST B
n n n n n n n
ANK WITH 320 REAL EXAM QUESTIONS AND
n n n n n n
CORRECT ANSWERS (100% CORRECT ANSWERS) PTCB
n n n n n n
EXAM 2026 (NEW!!)>
n n
nSpecificnresponsibilitiesnandntasksnfornpharmacyntechniciansndiffernbynsettingnandnarendescribedninnwritin
gnbyneach:
A) employer
B) statenboardnofnpharmacy
C) localnpolicendepartmentnD)t
echniciann-nANSWER****A
Then
includesnstatenidentificationnnumbersnandnaffiliationsnwithnfacilitiesnandninsurers
A)inventorynsystem
n
B) prescribernprofile
C) pricingnsystems
D) patientnprofilen-nANSWER****b
Innmanagedncare,ncarenisnmanagednbynan(an):
A) insurernB)p
harmacistnC)
physician
D)npatientn-nANSWER****A
Whennantechniciannreceivesnanrefectednclaimn"UnablentonConnect",nthisnprobablynmeans:
A) thenconnectionnwothntheninsurerncomputernisntemporarilynunavailablenduentoncomputernproblems
B) thenpatientsncoveragenhasnexpired
,C) theninsurernhasnannincorrectnbirthdaynfornthenpatient
D) theninsurernhasnanclosednformularyn-nANSWER****A
Techniquesnforninteractingnwithncustomersnonnthentelephoneninclude:
A) usingnanpleasantnandncourteousnmanner
B) statingnthennamenofnyournpharmacynandnyournname
C) referringnallncallsnthatnrequirenanpharmacistsnjudgementntonthenpharmacist
D) allnofnthenaboven-nANSWER****D
arenskillsninvolvingnrelationshipsnbetweennpeople:
A)interpersonalnskills
n
B) computernskillsn
C)transactionnskills
D)datanmanagementnskillsn-nANSWER****A
schedulingnappointmentsnforndiseasenstatenmanagementnservicesnisnandutynofnthenA)re
gisterednnurse
B)thirdnparty
C)physician
n
D)pharmacyntechniciann-nANSWER****D
Whennantechniciannreceivesnanrefectednclaimn"NDCnNotnCovered",nthisnprobablynmeans:
A) theninsurancenplannhasnanopennformulary
B) theninsurancenplannhasnanclosednformulary
C) thenbirthdatensubmittedndoesnnotnmatchnthenbirthdateninntheninsurersncomputer
D) thenpatientnhasnmailnordern-nANSWER****B
whennreviewingnanprescripationnfornanC-IInsubstance,nwhichnofnthesenisnnotnrequired:
,A) DEAnnumber
B) DAWninformation
C) patientnaddress
D) NDCnnumbern-nANSWER****D
A(an)
isnansetnamountnthatnmustnbenpaidnbynthenpatientnbeforentheninsurernwillncovernadditional
expenses:
n
A) co-
insurancenB)co
-pay
C)maximumnallowablencostnD)deduc
tiblen-nANSWER****D
CommunitynpharmaciesnthatnarenpartnofnregionalnornnationalnfoodnstorenchainsnsuchnarenGiant,nEaglenandn
Krogernare
A)chainnpharmaciesnB)inde
pendentnpharmacies
C) massnmerchandisernpharmacies
D) foodnstorenpharmaciesn-nANSWER****D
A(an)
isnannetworknofnprovidersnwherencostsnoutsidenthennetworknmaynbenpartiallynreimbursed
andnthenpatieintsnprimaryncarenphysiciannneednnotnbenanmember:
n
A) MAC
B)POSn
n
C)PPO
D)HMOn-nANSWER****C
Orderingnstocknisnanresponsibilitynofnthe
A) computernsystem
B) pharmacyntechnician
C) thirdnparty
, D) prescriptionncountern-nANSWER****B
patientninformationnthatnmustnbenenterdnintonthencomputernincludes:
A) onlynthennamenofnthenpatient
B) fullnnamenofnpatient,naddress,ntelephonennumber,ndatenofnbirth,nandnanynmedicationnallergies
C) diagnosisnmadenbynthentechnician
D) diagnosisnmadenbynthenpharmacistn-nANSWER****B
Diseasenstatenmanagementnservicesnarenofferednin:
A) thendispensingnareanofnthenpharmacy
B) waitingnareas
C) privatenofficesnornareas
D) publicnaccessnareasn-nANSWER****C
diseasenstatenmanagementnservicesnarenofferedntonhelpnmanagenchromicndiseasesnornconditionsnsuchnasn
A)diabetes
B) earninfections
C) heartnattacls
D) strepnthroatn-nANSWER****a
CommunitynpharmaciesnwithinnstoresnlikenWalmartnornKMart,nthatnarenpartnofnregionalnornnationalnmassn
merchandisenchainsnare:
A) massnmerchandisernpharmacies
B)independentnpharmacies
n
C) chainnpharmacies
D) foodnstorenpharmaciesn-nANSWER****A
Plansninnwhichnthenpatientnpaysnandifferentnamountndependingnonnwhethernangenericnornbrandnnamenme
dicationnisndispensednhave:
n n n n n n n
ANK WITH 320 REAL EXAM QUESTIONS AND
n n n n n n
CORRECT ANSWERS (100% CORRECT ANSWERS) PTCB
n n n n n n
EXAM 2026 (NEW!!)>
n n
nSpecificnresponsibilitiesnandntasksnfornpharmacyntechniciansndiffernbynsettingnandnarendescribedninnwritin
gnbyneach:
A) employer
B) statenboardnofnpharmacy
C) localnpolicendepartmentnD)t
echniciann-nANSWER****A
Then
includesnstatenidentificationnnumbersnandnaffiliationsnwithnfacilitiesnandninsurers
A)inventorynsystem
n
B) prescribernprofile
C) pricingnsystems
D) patientnprofilen-nANSWER****b
Innmanagedncare,ncarenisnmanagednbynan(an):
A) insurernB)p
harmacistnC)
physician
D)npatientn-nANSWER****A
Whennantechniciannreceivesnanrefectednclaimn"UnablentonConnect",nthisnprobablynmeans:
A) thenconnectionnwothntheninsurerncomputernisntemporarilynunavailablenduentoncomputernproblems
B) thenpatientsncoveragenhasnexpired
,C) theninsurernhasnannincorrectnbirthdaynfornthenpatient
D) theninsurernhasnanclosednformularyn-nANSWER****A
Techniquesnforninteractingnwithncustomersnonnthentelephoneninclude:
A) usingnanpleasantnandncourteousnmanner
B) statingnthennamenofnyournpharmacynandnyournname
C) referringnallncallsnthatnrequirenanpharmacistsnjudgementntonthenpharmacist
D) allnofnthenaboven-nANSWER****D
arenskillsninvolvingnrelationshipsnbetweennpeople:
A)interpersonalnskills
n
B) computernskillsn
C)transactionnskills
D)datanmanagementnskillsn-nANSWER****A
schedulingnappointmentsnforndiseasenstatenmanagementnservicesnisnandutynofnthenA)re
gisterednnurse
B)thirdnparty
C)physician
n
D)pharmacyntechniciann-nANSWER****D
Whennantechniciannreceivesnanrefectednclaimn"NDCnNotnCovered",nthisnprobablynmeans:
A) theninsurancenplannhasnanopennformulary
B) theninsurancenplannhasnanclosednformulary
C) thenbirthdatensubmittedndoesnnotnmatchnthenbirthdateninntheninsurersncomputer
D) thenpatientnhasnmailnordern-nANSWER****B
whennreviewingnanprescripationnfornanC-IInsubstance,nwhichnofnthesenisnnotnrequired:
,A) DEAnnumber
B) DAWninformation
C) patientnaddress
D) NDCnnumbern-nANSWER****D
A(an)
isnansetnamountnthatnmustnbenpaidnbynthenpatientnbeforentheninsurernwillncovernadditional
expenses:
n
A) co-
insurancenB)co
-pay
C)maximumnallowablencostnD)deduc
tiblen-nANSWER****D
CommunitynpharmaciesnthatnarenpartnofnregionalnornnationalnfoodnstorenchainsnsuchnarenGiant,nEaglenandn
Krogernare
A)chainnpharmaciesnB)inde
pendentnpharmacies
C) massnmerchandisernpharmacies
D) foodnstorenpharmaciesn-nANSWER****D
A(an)
isnannetworknofnprovidersnwherencostsnoutsidenthennetworknmaynbenpartiallynreimbursed
andnthenpatieintsnprimaryncarenphysiciannneednnotnbenanmember:
n
A) MAC
B)POSn
n
C)PPO
D)HMOn-nANSWER****C
Orderingnstocknisnanresponsibilitynofnthe
A) computernsystem
B) pharmacyntechnician
C) thirdnparty
, D) prescriptionncountern-nANSWER****B
patientninformationnthatnmustnbenenterdnintonthencomputernincludes:
A) onlynthennamenofnthenpatient
B) fullnnamenofnpatient,naddress,ntelephonennumber,ndatenofnbirth,nandnanynmedicationnallergies
C) diagnosisnmadenbynthentechnician
D) diagnosisnmadenbynthenpharmacistn-nANSWER****B
Diseasenstatenmanagementnservicesnarenofferednin:
A) thendispensingnareanofnthenpharmacy
B) waitingnareas
C) privatenofficesnornareas
D) publicnaccessnareasn-nANSWER****C
diseasenstatenmanagementnservicesnarenofferedntonhelpnmanagenchromicndiseasesnornconditionsnsuchnasn
A)diabetes
B) earninfections
C) heartnattacls
D) strepnthroatn-nANSWER****a
CommunitynpharmaciesnwithinnstoresnlikenWalmartnornKMart,nthatnarenpartnofnregionalnornnationalnmassn
merchandisenchainsnare:
A) massnmerchandisernpharmacies
B)independentnpharmacies
n
C) chainnpharmacies
D) foodnstorenpharmaciesn-nANSWER****A
Plansninnwhichnthenpatientnpaysnandifferentnamountndependingnonnwhethernangenericnornbrandnnamenme
dicationnisndispensednhave:
