ELITE COMPREHENSIVE
INTRODUCTION TO MANAGEMENT EXAMINATION
Principles of Management, Leadership,
Organizational Behavior and Decision-Making
SPRING SEMESTER EXAMINATION MAY 2O26
Types of managers
Top managers
Middle managers
First-line managers
Team leaders
Top managers
Responsible for:
-overall direction of the organization
-creating a context for change
-developing employees' commitment to and ownership of the company's
performance
-creating a positive organizational culture through language and action
1
-monitoring their business environments
Page
, Middle managers
Responsible for:
-setting objectives consistent with top management's goals
-planning and implementing subunit strategies for achieving those objectives
-allocating resources to meet objectives
-coordinating and linking groups, departments, and divisions within a company
-monitoring and managing the performance of the subunits and individual
managers who report to them
-implementing the changes or strategies generated by top managers
Have control over company's resources, finances, budgets
First-line managers
Responsible for:
-managing the performance of entry-level employees who are directly responsible
for producing a company's goods and services
-monitoring, teaching, short-term planning
Only managers that train and supervise non-managers
2
Page
Team leaders
, Responsible for:
-facilitating team activities toward accomplishing a goal
-helping their team members plan and schedule work, learn to solve problems,
and work efficiently with each other
-fostering good relationships and addressing problematic ones within their teams
-managing external relationships
There to bring intellectual, emotional, and spiritual resources to the team
Models
Useful simplifications of reality
Four functions of managers
Planning
Organizing
Leading
Controlling
Planning
"determining organizational goals and a means for achieving them"
-setting goals and deciding on action
3
Page
-developing rules and procedures
, -developing budgets and plans
-all managers plan, no matter what level they are
Organizing
"deciding where decisions will be made, who will do what jobs and tasks, and who will work for
whom in the company"
-identifying jobs to be done
-hiring people to do them
-establishing departments
-establishing a chain of command
-delegating
Leading
"inspiring and motivating workers to work hard to achieve organizational goals"
-influencing others to get the job done
-maintaining morale
-molding company culture
-managing conflicts and communication
Controlling
"monitoring progress toward goal achievement and taking corrective action when progress isn't
4
being made"
Page
INTRODUCTION TO MANAGEMENT EXAMINATION
Principles of Management, Leadership,
Organizational Behavior and Decision-Making
SPRING SEMESTER EXAMINATION MAY 2O26
Types of managers
Top managers
Middle managers
First-line managers
Team leaders
Top managers
Responsible for:
-overall direction of the organization
-creating a context for change
-developing employees' commitment to and ownership of the company's
performance
-creating a positive organizational culture through language and action
1
-monitoring their business environments
Page
, Middle managers
Responsible for:
-setting objectives consistent with top management's goals
-planning and implementing subunit strategies for achieving those objectives
-allocating resources to meet objectives
-coordinating and linking groups, departments, and divisions within a company
-monitoring and managing the performance of the subunits and individual
managers who report to them
-implementing the changes or strategies generated by top managers
Have control over company's resources, finances, budgets
First-line managers
Responsible for:
-managing the performance of entry-level employees who are directly responsible
for producing a company's goods and services
-monitoring, teaching, short-term planning
Only managers that train and supervise non-managers
2
Page
Team leaders
, Responsible for:
-facilitating team activities toward accomplishing a goal
-helping their team members plan and schedule work, learn to solve problems,
and work efficiently with each other
-fostering good relationships and addressing problematic ones within their teams
-managing external relationships
There to bring intellectual, emotional, and spiritual resources to the team
Models
Useful simplifications of reality
Four functions of managers
Planning
Organizing
Leading
Controlling
Planning
"determining organizational goals and a means for achieving them"
-setting goals and deciding on action
3
Page
-developing rules and procedures
, -developing budgets and plans
-all managers plan, no matter what level they are
Organizing
"deciding where decisions will be made, who will do what jobs and tasks, and who will work for
whom in the company"
-identifying jobs to be done
-hiring people to do them
-establishing departments
-establishing a chain of command
-delegating
Leading
"inspiring and motivating workers to work hard to achieve organizational goals"
-influencing others to get the job done
-maintaining morale
-molding company culture
-managing conflicts and communication
Controlling
"monitoring progress toward goal achievement and taking corrective action when progress isn't
4
being made"
Page
