Health and Social Care - Unit 2:Questions and Answers
Adult social care - ansThey provide;
Care in the home
Day centres
Respite care
Sheltered housing
Residential care
Training centres
Run an managed by trusts
Advocacy - ansAn advocate will speak on someones behalf. E.g. if they have learning difficulties or brain
damage, etc.
Usually volunteers who are trusted by the individual
Appliances to support daily living - ansSpecial cutlery with thick and light handles for arthritis
Feeding cups or angles straws for drinks
Egg cups and plates with suctioned buttons
Dining/arm chairs to meet needs
Bath aids, walking shower etc.
Adapted compute keyboards/screens
Assessing care and providing support - ansAssess the clients needs - plan and agree care - implement the plan -
monitor effectiveness - review and evaluate - amend the plan if necessary
Assessment - ansCommunity care assessment (usually adult social services)
They provide;
,-Reassurance and information about organisations that can help.
-Devices to help people - e.g. electric can openers.
-Referral to different care - e.g. domiciliary care to residential care.
Carer's assessment
Provide the service user with a written report outlining the needs identified and action to be taken.
Barriers to accessing health and care services - ansLanguage.
Inconvenient location of the service.
Financial.
Scarce resources.
Communication - discrimination, prejudice, stereotypes.
Income
Care assistants - ansProvide practical help and support for people who struggle with everyday activities.
Help with personal daily care, general household tasks, paying bills and writing letters and liaising with other
health care professionals
Care managers - ansThey manage the provision of residential care for; adults/young adults with learning
difficulties, older people in residential/nursing homes, people in supported housing, people receiving hospice
care.
Responsible for a care setting running and functioning.
Carrying out a risk: Step by step - ans1) Identify the hazards
2) Identify those at risk
3) Evaluate the level of risk
4) Identify ways to limit the risk
5) Review measures taken to limit the risk
, Charities and patient groups - ansThey can represent the service user. e.g. shelter, crisis.
Advice, guidance, support.
Pressure groups.
Campaign on an individuals behalf.
Children's services - ansSupport can include:
Services to safeguard children
Day care for children under 5
Help for parents to develop 'parenting skills'
Practical help
Support of a children's centre
Arrangements for fostering and adoption
Complaints Policies - ansAll care settings must have formal complaints procedures. The settings have to make
sure patients and their families are able to access these services.
The procedures and the outcome of any complaints will be checked whenever the setting is inspected.
If a service user complains they have the right to;
-have their complaints dealt with efficiently and quickly
-have their complaints fully investigated
-be told the outcome of their complaint
-receive compensation if necessary
Control and disposal of substances harmful to health - ansCOSHH (2002)
Clinical waste - yellow bag, burnt
Needles and syringes - yellow 'sharps' box, sealed, burnt
Body fluids - sluice drain
Soiled lined - red laundry bad - appropriate temperature
Adult social care - ansThey provide;
Care in the home
Day centres
Respite care
Sheltered housing
Residential care
Training centres
Run an managed by trusts
Advocacy - ansAn advocate will speak on someones behalf. E.g. if they have learning difficulties or brain
damage, etc.
Usually volunteers who are trusted by the individual
Appliances to support daily living - ansSpecial cutlery with thick and light handles for arthritis
Feeding cups or angles straws for drinks
Egg cups and plates with suctioned buttons
Dining/arm chairs to meet needs
Bath aids, walking shower etc.
Adapted compute keyboards/screens
Assessing care and providing support - ansAssess the clients needs - plan and agree care - implement the plan -
monitor effectiveness - review and evaluate - amend the plan if necessary
Assessment - ansCommunity care assessment (usually adult social services)
They provide;
,-Reassurance and information about organisations that can help.
-Devices to help people - e.g. electric can openers.
-Referral to different care - e.g. domiciliary care to residential care.
Carer's assessment
Provide the service user with a written report outlining the needs identified and action to be taken.
Barriers to accessing health and care services - ansLanguage.
Inconvenient location of the service.
Financial.
Scarce resources.
Communication - discrimination, prejudice, stereotypes.
Income
Care assistants - ansProvide practical help and support for people who struggle with everyday activities.
Help with personal daily care, general household tasks, paying bills and writing letters and liaising with other
health care professionals
Care managers - ansThey manage the provision of residential care for; adults/young adults with learning
difficulties, older people in residential/nursing homes, people in supported housing, people receiving hospice
care.
Responsible for a care setting running and functioning.
Carrying out a risk: Step by step - ans1) Identify the hazards
2) Identify those at risk
3) Evaluate the level of risk
4) Identify ways to limit the risk
5) Review measures taken to limit the risk
, Charities and patient groups - ansThey can represent the service user. e.g. shelter, crisis.
Advice, guidance, support.
Pressure groups.
Campaign on an individuals behalf.
Children's services - ansSupport can include:
Services to safeguard children
Day care for children under 5
Help for parents to develop 'parenting skills'
Practical help
Support of a children's centre
Arrangements for fostering and adoption
Complaints Policies - ansAll care settings must have formal complaints procedures. The settings have to make
sure patients and their families are able to access these services.
The procedures and the outcome of any complaints will be checked whenever the setting is inspected.
If a service user complains they have the right to;
-have their complaints dealt with efficiently and quickly
-have their complaints fully investigated
-be told the outcome of their complaint
-receive compensation if necessary
Control and disposal of substances harmful to health - ansCOSHH (2002)
Clinical waste - yellow bag, burnt
Needles and syringes - yellow 'sharps' box, sealed, burnt
Body fluids - sluice drain
Soiled lined - red laundry bad - appropriate temperature
