TABLE OF CONTENTS
Part 1: Introduction to Management
1. Managers and You in the Workplace
Management History Module
2. Making Decisions
Part 1 – Management Practice
Part 2: Basics of Managing in Today’s Workplace
3. Managing the External Environment and the Organization’s Culture
4. Managing in a Global Environment
5. Managing Diversity
6. Managing Social Responsibility and Ethics
7. Managing Change and Disruptive Innovation
Part 2 – Management Practice
Part 3: Planning
8. Planning Work Activities
9. Managing Strategy
,10. Entrepreneurial Ventures
Part 3 – Management Practice
Part 4: Organizing
11. Designing Organizational Structure
12. Managing Human Resources
13. Creating and Managing Teams
Part 4 – Management Practice
Part 5: Leading
14. Managing Communication
15. Understanding and Managing Individual Behavior
16. Motivating Employees
17. Being an Effective Leader
Part 5 – Management Practice
Part 6: Controlling
18. Monitoring and Controlling
Planning and Control Techniques Module
Managing Operations Module
Part 6 – Management Practice
,Management, 14e, Global Edition (Robbins/Coulter) Chapter 1 Managers and You in the
Workplace
1) Time should be considered a(n) resource.
A) abundant
B) diminishing
C) limited
D) renewable
Answer: C
Diff: 2
AACSB: Analytical thinking
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
time
Classification: Concept
2) One method to become more efficient in managing your time is to .
A) classify each activity or task as A, B, or C
B) schedule more in one day than you can reasonably expect to finish
C) enlist the aid of a management coach to keep you on task
D) shorten deadlines so you will be pressed to complete tasks early
Answer: A
Diff: 2
AACSB: Application of knowledge
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
time
Classification: Concept
3) Technology makes it easier to stay connected but .
A) there is always the risk of security breaches and the theft of information necessary for good
time management practices
B) it raises expectations on the part of those to whom we are connected
C) technology fails, batteries lose power, and their effectiveness wanes
D) it also presents constant distractions, making it difficult to stay on task
Answer: D
Diff: 2
AACSB: Reflective thinking
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
time
Classification: Critical thinking
, 4) In today's workplace, .
A) women are more likely than men to be promoted into management
B) many employees perform work that in the past was considered managerial activities
C) women tend to be more effective supervisors than men
D) most organizations have eliminated the title of manager
Answer: B
Diff: 2
AACSB: Reflective thinking
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
time
Classification: Concept
5) Because this is her first job, Melanie was unclear about what managers actually do.
Fortunately her training materials explained that a manager's job focuses on .
A) performing clerical duties
B) personal achievement
C) helping others accomplish their work goals
D) supervising groups rather than individual employees
Answer: C
Diff: 2
AACSB: Analytical thinking; Application of knowledge
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
time
Classification: Application
6) An individual who works with and through other people by coordinating their work activities
in order to accomplish organizational goals is .
A) an assembly line worker
B) a laborer
C) a manager
D) a salesperson
Answer: C
Diff: 1
AACSB: Reflective thinking
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
time
Classification: Concept
Part 1: Introduction to Management
1. Managers and You in the Workplace
Management History Module
2. Making Decisions
Part 1 – Management Practice
Part 2: Basics of Managing in Today’s Workplace
3. Managing the External Environment and the Organization’s Culture
4. Managing in a Global Environment
5. Managing Diversity
6. Managing Social Responsibility and Ethics
7. Managing Change and Disruptive Innovation
Part 2 – Management Practice
Part 3: Planning
8. Planning Work Activities
9. Managing Strategy
,10. Entrepreneurial Ventures
Part 3 – Management Practice
Part 4: Organizing
11. Designing Organizational Structure
12. Managing Human Resources
13. Creating and Managing Teams
Part 4 – Management Practice
Part 5: Leading
14. Managing Communication
15. Understanding and Managing Individual Behavior
16. Motivating Employees
17. Being an Effective Leader
Part 5 – Management Practice
Part 6: Controlling
18. Monitoring and Controlling
Planning and Control Techniques Module
Managing Operations Module
Part 6 – Management Practice
,Management, 14e, Global Edition (Robbins/Coulter) Chapter 1 Managers and You in the
Workplace
1) Time should be considered a(n) resource.
A) abundant
B) diminishing
C) limited
D) renewable
Answer: C
Diff: 2
AACSB: Analytical thinking
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
time
Classification: Concept
2) One method to become more efficient in managing your time is to .
A) classify each activity or task as A, B, or C
B) schedule more in one day than you can reasonably expect to finish
C) enlist the aid of a management coach to keep you on task
D) shorten deadlines so you will be pressed to complete tasks early
Answer: A
Diff: 2
AACSB: Application of knowledge
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
time
Classification: Concept
3) Technology makes it easier to stay connected but .
A) there is always the risk of security breaches and the theft of information necessary for good
time management practices
B) it raises expectations on the part of those to whom we are connected
C) technology fails, batteries lose power, and their effectiveness wanes
D) it also presents constant distractions, making it difficult to stay on task
Answer: D
Diff: 2
AACSB: Reflective thinking
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
time
Classification: Critical thinking
, 4) In today's workplace, .
A) women are more likely than men to be promoted into management
B) many employees perform work that in the past was considered managerial activities
C) women tend to be more effective supervisors than men
D) most organizations have eliminated the title of manager
Answer: B
Diff: 2
AACSB: Reflective thinking
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
time
Classification: Concept
5) Because this is her first job, Melanie was unclear about what managers actually do.
Fortunately her training materials explained that a manager's job focuses on .
A) performing clerical duties
B) personal achievement
C) helping others accomplish their work goals
D) supervising groups rather than individual employees
Answer: C
Diff: 2
AACSB: Analytical thinking; Application of knowledge
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
time
Classification: Application
6) An individual who works with and through other people by coordinating their work activities
in order to accomplish organizational goals is .
A) an assembly line worker
B) a laborer
C) a manager
D) a salesperson
Answer: C
Diff: 1
AACSB: Reflective thinking
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
time
Classification: Concept
