MGMT 309 TEST 3 EXAM QUESTIONS AND ANSWERS
Chapter 11 - CORRECT ANSWER✅✅
1. Organizing
a. is the second basic managerial function; it follows planning and decision making.
b. involves shaping the organization over time and is never truly finished.
c. involves grouping activities and resources.
d. can help the organization be flexible.
e. All of these choices - CORRECT ANSWER✅✅e
Which of the following is NOT a part of the organizational structure?
a. Decision making
b. Designing jobs
c. Establishing reporting relationships
d. Distributing authority among jobs
e. Grouping jobs - CORRECT ANSWER✅✅a
3. ____ is the determination of an individual's work-related responsibilities.
a. Organization structure
b. Organization design
c. Job design
d. Departmentalization
e. Delegation - CORRECT ANSWER✅✅c
4. Job ____ refers to the degree to which the organization's overall task is broken down and divided into
smaller component parts.
a. delegation
b. departmentalization
c. organization
,d. specialization
e. decentralization - CORRECT ANSWER✅✅d
Some companies now have a chief ethics officer. They usually have a legal background and are
responsible for whistle-blowing, ethics training, financial statements review, and investigations. This is
an example of ____.
a. decentralization
b. job autonomy
c. delegation
d. job enrichment
e. job specialization - CORRECT ANSWER✅✅e
Which of the following statements describes specialization?
a. Specialization always reduces the amount of available transfer time.
b. With specialization, workers are more likely to be absent.
c. Employee training is more costly.
d. Individual dexterity will be decreased with specialization.
e. Automation of production processes is more difficult with specialization. - CORRECT ANSWER✅✅b
Which of the following statements are accurate about job specialization?
a. Workers are more proficient.
b. Equipment is more specialized.
c. Training is simplified.
d. Workers are more likely to be bored.
e. All of these choices - CORRECT ANSWER✅✅e
The starting point for all job design activities is determining the level of desired
a. specialization.
b. departmentalization.
,c. delegation.
d. authority.
e. responsibility. - CORRECT ANSWER✅✅a
Which of the following statements describes an advantage of job specialization?
a. Employees become experts.
b. The development of equipment is facilitated.
c. Managers can exercise greater control.
d. Managers become experts.
e. All of these choices - CORRECT ANSWER✅✅a
Army officers use an expression "not in my lane," which derives from the basic marksmanship function
of establishing firing lanes for who fires at which targets. The idea is to spread people over the whole
area so you do not miss anything and to prevent everyone from firing at the same target. This is an
example of
a. delegation.
b. departmentalization.
c. job rotation.
d. job enrichment.
e. job design. - CORRECT ANSWER✅✅b
Lawrence Burch is a tire handler for the Newman racing team. The pit crews in auto racing use
a. job enlargement.
b. job enrichment.
c. job rotation.
d. job characteristics approach.
e. job specialization. - CORRECT ANSWER✅✅e
____ can be used to balance with specialization.
a. Job rotation
, b. Job enlargement
c. Work team creation
d. Job enrichment
e. All of these choices - CORRECT ANSWER✅✅a
Workers in a McDonald's are trained to cook, clean, fill drinks, take orders, and fill orders. During a shift
they work each job for one hour. This is an example of job
a. specialization.
b. rotation.
c. delegation.
d. enlargement.
e. enrichment. - CORRECT ANSWER✅✅b
Life guards at a public pool change positions every thirty minutes. They use job ____.
a. specialization
b. rotation
c. delegation
d. enlargement
e. enrichment - CORRECT ANSWER✅✅b
In which alternative to specialization does the job itself remain the same, which means satisfaction
usually wanes quickly?
a. Job characteristics approach
b. Job rotation
c. Job enrichment
d. Job enlargement
e. Work teams - CORRECT ANSWER✅✅b
Which of the following statements describes a characteristic of job rotation?
Chapter 11 - CORRECT ANSWER✅✅
1. Organizing
a. is the second basic managerial function; it follows planning and decision making.
b. involves shaping the organization over time and is never truly finished.
c. involves grouping activities and resources.
d. can help the organization be flexible.
e. All of these choices - CORRECT ANSWER✅✅e
Which of the following is NOT a part of the organizational structure?
a. Decision making
b. Designing jobs
c. Establishing reporting relationships
d. Distributing authority among jobs
e. Grouping jobs - CORRECT ANSWER✅✅a
3. ____ is the determination of an individual's work-related responsibilities.
a. Organization structure
b. Organization design
c. Job design
d. Departmentalization
e. Delegation - CORRECT ANSWER✅✅c
4. Job ____ refers to the degree to which the organization's overall task is broken down and divided into
smaller component parts.
a. delegation
b. departmentalization
c. organization
,d. specialization
e. decentralization - CORRECT ANSWER✅✅d
Some companies now have a chief ethics officer. They usually have a legal background and are
responsible for whistle-blowing, ethics training, financial statements review, and investigations. This is
an example of ____.
a. decentralization
b. job autonomy
c. delegation
d. job enrichment
e. job specialization - CORRECT ANSWER✅✅e
Which of the following statements describes specialization?
a. Specialization always reduces the amount of available transfer time.
b. With specialization, workers are more likely to be absent.
c. Employee training is more costly.
d. Individual dexterity will be decreased with specialization.
e. Automation of production processes is more difficult with specialization. - CORRECT ANSWER✅✅b
Which of the following statements are accurate about job specialization?
a. Workers are more proficient.
b. Equipment is more specialized.
c. Training is simplified.
d. Workers are more likely to be bored.
e. All of these choices - CORRECT ANSWER✅✅e
The starting point for all job design activities is determining the level of desired
a. specialization.
b. departmentalization.
,c. delegation.
d. authority.
e. responsibility. - CORRECT ANSWER✅✅a
Which of the following statements describes an advantage of job specialization?
a. Employees become experts.
b. The development of equipment is facilitated.
c. Managers can exercise greater control.
d. Managers become experts.
e. All of these choices - CORRECT ANSWER✅✅a
Army officers use an expression "not in my lane," which derives from the basic marksmanship function
of establishing firing lanes for who fires at which targets. The idea is to spread people over the whole
area so you do not miss anything and to prevent everyone from firing at the same target. This is an
example of
a. delegation.
b. departmentalization.
c. job rotation.
d. job enrichment.
e. job design. - CORRECT ANSWER✅✅b
Lawrence Burch is a tire handler for the Newman racing team. The pit crews in auto racing use
a. job enlargement.
b. job enrichment.
c. job rotation.
d. job characteristics approach.
e. job specialization. - CORRECT ANSWER✅✅e
____ can be used to balance with specialization.
a. Job rotation
, b. Job enlargement
c. Work team creation
d. Job enrichment
e. All of these choices - CORRECT ANSWER✅✅a
Workers in a McDonald's are trained to cook, clean, fill drinks, take orders, and fill orders. During a shift
they work each job for one hour. This is an example of job
a. specialization.
b. rotation.
c. delegation.
d. enlargement.
e. enrichment. - CORRECT ANSWER✅✅b
Life guards at a public pool change positions every thirty minutes. They use job ____.
a. specialization
b. rotation
c. delegation
d. enlargement
e. enrichment - CORRECT ANSWER✅✅b
In which alternative to specialization does the job itself remain the same, which means satisfaction
usually wanes quickly?
a. Job characteristics approach
b. Job rotation
c. Job enrichment
d. Job enlargement
e. Work teams - CORRECT ANSWER✅✅b
Which of the following statements describes a characteristic of job rotation?
