IT ESSENTIALS (VERSION 8.0) –
ITE 8.0 FINAL EXAM MODULES 1-9
WITH ANSWERS (CH 1 – 9) GRADE
A+ 2026
In which situation would an ESD strike potentially cause harm to the PC? - answer-when
replacing a mechanical hard drive with an M.2 SSD
A person has started a new technical job. In which situation would ESD be an issue? -
answer-when installing a processor
A technician is about to begin preventive maintenance on a company PC. In which
situation would ESD be an issue? - answer-when installing a processor
when replacing a motherboard
when installing RAM
An instructor has given a student an assignment to assemble a PC. In which situation
should the student be aware that ESD is an issue? - answer-when installing RAM
What two motherboard components control the system boot operations? (Choose two.)
- answer-BIOS chip
UEFI chip
A technician is upgrading an ATX motherboard with another ATX motherboard. Which
component might be affected by this and need to be upgraded and bought as an
additional purchase? - answer-CPU
A customer has requested that a PC be built that will support eSATA. Which component
should be checked to be sure that this feature is supported? - answer-chipset
,Which memory module used to hold instructions for booting a PC and loading the OS,
but is still used on adapters even though the memory contents cannot be changed? -
answer-ROM
What is a characteristic of DDR SDRAM? - answer-It transfers data twice per clock cycle
compared to once per clock cycle for SDRAM.
What are two safety hazards when dealing with laser printers? (Choose two.) - answer-
high voltage
hot components
Which component requires a technician to install screws externally through the PC
case? - answer-power supply
A technician is installing an internal HDD. To which motherboard connector will the
technician connect the data cable? - answer-SATA
Refer to the exhibit. A technician has been asked to install a VIDEO CARD. Which
section of the motherboard will the technician use to install the card? - answer-section
D
When a PC is being assembled, what component is connected to the motherboard with
a SATA cable? - answer-the optical drive
A technician is troubleshooting a computer that is experiencing hardware failure
detected by the BIOS. What is one way this failure is indicated? - answer-The computer
emits a pattern of beeps indicating the failing device.
Which three features can be configured in the BIOS settings to secure a computer?
(Choose three.) - answer-drive encryption
TPM
passwords
, What is the purpose of RAID adapters? - answer-to connect multiple storage devices for
redundancy or speed
When a new motherboard is being installed, between which two components must
thermal compound be applied? (Choose two.) - answer-CPU
heat sink
What is the purpose of a Safety Data Sheet? - answer-to specify procedures for dealing
with potentially hazardous materials
Which negative environmental factor does cleaning the inside of a computer reduce? -
answer-dust
What is a recommended procedure to follow when cleaning computer components? -
answer-Hold cans of compressed air upright while spraying.
On the production floor, a furniture plant has laptops for process monitoring and
reporting. The production floor environment is around 80 degrees Fahrenheit (27
degrees Celsius). The humidity level is fairly high around 70 percent. Fans are mounted
in the ceiling for air circulation. Wood dust is prevalent. Which condition is most likely to
adversely affect a laptop that is used in this environment? - answer-the dust
After a technician tests a theory of probable causes, what two actions should the
technician take if the testing did not identify an exact cause? (Choose two.) - answer-
Establish a new theory of probable causes.
Document each test tried that did not correct the problem.
What would happen if a PC that contains a power supply that does not automatically
adjust for input voltage is set to 230 volts and attaches to an outlet in the United States?
- answer-The PC would not turn on.
ITE 8.0 FINAL EXAM MODULES 1-9
WITH ANSWERS (CH 1 – 9) GRADE
A+ 2026
In which situation would an ESD strike potentially cause harm to the PC? - answer-when
replacing a mechanical hard drive with an M.2 SSD
A person has started a new technical job. In which situation would ESD be an issue? -
answer-when installing a processor
A technician is about to begin preventive maintenance on a company PC. In which
situation would ESD be an issue? - answer-when installing a processor
when replacing a motherboard
when installing RAM
An instructor has given a student an assignment to assemble a PC. In which situation
should the student be aware that ESD is an issue? - answer-when installing RAM
What two motherboard components control the system boot operations? (Choose two.)
- answer-BIOS chip
UEFI chip
A technician is upgrading an ATX motherboard with another ATX motherboard. Which
component might be affected by this and need to be upgraded and bought as an
additional purchase? - answer-CPU
A customer has requested that a PC be built that will support eSATA. Which component
should be checked to be sure that this feature is supported? - answer-chipset
,Which memory module used to hold instructions for booting a PC and loading the OS,
but is still used on adapters even though the memory contents cannot be changed? -
answer-ROM
What is a characteristic of DDR SDRAM? - answer-It transfers data twice per clock cycle
compared to once per clock cycle for SDRAM.
What are two safety hazards when dealing with laser printers? (Choose two.) - answer-
high voltage
hot components
Which component requires a technician to install screws externally through the PC
case? - answer-power supply
A technician is installing an internal HDD. To which motherboard connector will the
technician connect the data cable? - answer-SATA
Refer to the exhibit. A technician has been asked to install a VIDEO CARD. Which
section of the motherboard will the technician use to install the card? - answer-section
D
When a PC is being assembled, what component is connected to the motherboard with
a SATA cable? - answer-the optical drive
A technician is troubleshooting a computer that is experiencing hardware failure
detected by the BIOS. What is one way this failure is indicated? - answer-The computer
emits a pattern of beeps indicating the failing device.
Which three features can be configured in the BIOS settings to secure a computer?
(Choose three.) - answer-drive encryption
TPM
passwords
, What is the purpose of RAID adapters? - answer-to connect multiple storage devices for
redundancy or speed
When a new motherboard is being installed, between which two components must
thermal compound be applied? (Choose two.) - answer-CPU
heat sink
What is the purpose of a Safety Data Sheet? - answer-to specify procedures for dealing
with potentially hazardous materials
Which negative environmental factor does cleaning the inside of a computer reduce? -
answer-dust
What is a recommended procedure to follow when cleaning computer components? -
answer-Hold cans of compressed air upright while spraying.
On the production floor, a furniture plant has laptops for process monitoring and
reporting. The production floor environment is around 80 degrees Fahrenheit (27
degrees Celsius). The humidity level is fairly high around 70 percent. Fans are mounted
in the ceiling for air circulation. Wood dust is prevalent. Which condition is most likely to
adversely affect a laptop that is used in this environment? - answer-the dust
After a technician tests a theory of probable causes, what two actions should the
technician take if the testing did not identify an exact cause? (Choose two.) - answer-
Establish a new theory of probable causes.
Document each test tried that did not correct the problem.
What would happen if a PC that contains a power supply that does not automatically
adjust for input voltage is set to 230 volts and attaches to an outlet in the United States?
- answer-The PC would not turn on.
