Intro to Management Exam 1
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Answers With 100% Correct
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QUESTIONS AND ANSWERS
Order of management. ANSWER - Top Managers -> Middle Managers -> First Line
Managers
Responsibilities of Top Managers. ANSWER - 1. Create a context for change
2. Develop employees' commitment to and ownership of company
3. Create a positive organizational culture
4. Monitor their business environment
Think 3-5 years out
Responsibilities of Middle Managers. ANSWER - 1. Plan and allocate resources to meet
objectives
2. Coordinate and link groups, departments, and divisions within a company
3. Monitor and manage the performance of the subunits and managers who report to them
4. Implementing the changes or strategies generated by top managers
Think 6-18 months out
Responsibilities of First-Line Managers. ANSWER - 1. Monitoring, Teaching, and short-
term planning
2. Teach entry-level employees how to do their job.
3. Make detailed schedules and operating plans
Think by the week
The Four Functions of Management. ANSWER - Planning, Organizing, Leading, and
Controlling
, Managerial Skills. ANSWER - Technical Skills, Human Skills, Conceptual Skills
Technical Skills. ANSWER - The specialized procedures, techniques, and knowledge
required to get the job done
Human Skills. ANSWER - The ability to work well with humans
Conceptual Skills. ANSWER - The ability to see the organization as a whole, to
understand
Sources of Learning Management. ANSWER - Reading, Reflection, Relationships, Real
Experience
Team Leaders. ANSWER - Managers responsible for facilitating team activities toward
goal accomplishment
Responsibilities of Team Leaders. ANSWER - 1. Help their team members plan and
schedule work, learn how to solve problems, and work efficiently with others
2. Brings intellectual, emotional, and spiritual resources to the team.
3. Forms relationships with team
4. Manages external relationships with team
Mintzberg 3 Main Managerial Roles. ANSWER - 1. Figurehead Role
2. Leader Role
3. Liaison Role
Figurehead Role. ANSWER - When managers perform ceremonial duties such as greeting
company visitors, speaking at the opening of a new facility
Leader Role. ANSWER - when managers motivate and encourage workers to accomplish
organizational objectives (i.e. establish challenging goals)
Liaison Role. ANSWER - when managers deal with people outside their units (i.e. Sitting
in on other company's board)
Informational Roles. ANSWER - Monitor Role, Spokesperson Role, Disseminator Role
{UIowa}Updated Questions And
Answers With 100% Correct
Answers Graded A+
QUESTIONS AND ANSWERS
Order of management. ANSWER - Top Managers -> Middle Managers -> First Line
Managers
Responsibilities of Top Managers. ANSWER - 1. Create a context for change
2. Develop employees' commitment to and ownership of company
3. Create a positive organizational culture
4. Monitor their business environment
Think 3-5 years out
Responsibilities of Middle Managers. ANSWER - 1. Plan and allocate resources to meet
objectives
2. Coordinate and link groups, departments, and divisions within a company
3. Monitor and manage the performance of the subunits and managers who report to them
4. Implementing the changes or strategies generated by top managers
Think 6-18 months out
Responsibilities of First-Line Managers. ANSWER - 1. Monitoring, Teaching, and short-
term planning
2. Teach entry-level employees how to do their job.
3. Make detailed schedules and operating plans
Think by the week
The Four Functions of Management. ANSWER - Planning, Organizing, Leading, and
Controlling
, Managerial Skills. ANSWER - Technical Skills, Human Skills, Conceptual Skills
Technical Skills. ANSWER - The specialized procedures, techniques, and knowledge
required to get the job done
Human Skills. ANSWER - The ability to work well with humans
Conceptual Skills. ANSWER - The ability to see the organization as a whole, to
understand
Sources of Learning Management. ANSWER - Reading, Reflection, Relationships, Real
Experience
Team Leaders. ANSWER - Managers responsible for facilitating team activities toward
goal accomplishment
Responsibilities of Team Leaders. ANSWER - 1. Help their team members plan and
schedule work, learn how to solve problems, and work efficiently with others
2. Brings intellectual, emotional, and spiritual resources to the team.
3. Forms relationships with team
4. Manages external relationships with team
Mintzberg 3 Main Managerial Roles. ANSWER - 1. Figurehead Role
2. Leader Role
3. Liaison Role
Figurehead Role. ANSWER - When managers perform ceremonial duties such as greeting
company visitors, speaking at the opening of a new facility
Leader Role. ANSWER - when managers motivate and encourage workers to accomplish
organizational objectives (i.e. establish challenging goals)
Liaison Role. ANSWER - when managers deal with people outside their units (i.e. Sitting
in on other company's board)
Informational Roles. ANSWER - Monitor Role, Spokesperson Role, Disseminator Role
