Exam Questions and Answers All
Correct
According to contingency perspectives, which of the following factors should be
considered when selecting management techniques? (Select all that apply.)
Industry
Company age
Universal principles
Business strategy - Answer- Industry
Company age
Business strategy
Which statements regarding total quality management (TQM) are accurate? (Select all
that apply.)
TQM emphasizes quality throughout the entire process of production.
TQM blends parts of administrative theory, scientific management, and behavioral
perspectives.
TQM is most concerned with the efficiency of production. - Answer- TQM emphasizes
quality throughout the entire process of production.
TQM blends parts of administrative theory, scientific management, and behavioral
perspectives.
Which of the following statements accurately describes the systems approach to
management? - Answer- A management perspective that considers the organization's
environment as an important influence on the firm's decisions
The systematic process of managing a work-related project from its inception to
conclusion is known as ______. - Answer- project management
Knowledge management can be described as a (n) ______. - Answer- effort by
management to leverage intellectual capital and information in organizations
The basic premise of Theory X/Theory Y is that ______. - Answer- there are two broad
assumptions regarding what motivates people at work
, The ______ approach to management focuses on managing the firm's various types of
capital; while the ______ approach to management focuses on organizational
adaptability. - Answer- knowledge management; systems
The term ______ capital is used in reference to individuals, while ______ capital is used
in reference to teams. - Answer- human; social
Project management is defined as ______. - Answer- the systematic process of
managing a work-related project from its inception to conclusion
Which of the following statements best describes knowledge management? - Answer-
Managers' endeavors to capitalize on what employees know, rather than what they can
physically do
A firm's processes and routines represent ______ capital, while knowledge shared by
team members in the firm represents ______ capital. - Answer- organizational; social
Which of these are reasons management history remains relevant today? (Select all
that apply.)
Knowing how past leaders and managers dealt with similar situations gives us more
ideas for dealing with current and future events.
Understanding management thought and development allows us to better anticipate
future events.
Remembering management history reminds us of how simple it is to be an effective
manager in today's workplace. - Answer- Knowing how past leaders and managers
dealt with similar situations gives us more ideas for dealing with current and future
events.
Understanding management thought and development allows us to better anticipate
future events.
The domestic system of production is defined as a ______. - Answer- system of small-
scale production where work is done by hand, often by family members in their own
homes, or in local workrooms
Which of the following are important innovations of the industrial revolution? (Select all
that apply.) - Answer- Steam engine
Cotton gin
Telegraph
Telephone
Incandescent light bulb
Airplane
Model T Ford assembly line