The Agile Guide to Business Analysis and Planning: Case Study
The Agile Guide
to
Business Analysis and Planning:
from Strategic Plan
to Continuous Value Delivery
elitedocs
Case Study Workshops
2021
Copyright Ó 2021 by Noble Inc. All rights reserved.
WWW.NOBLEINC.CA
Copyright Ó 2021 by Noble Inc. All rights reserved.
Page 1 of 43
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, The Agile Guide to Business Analysis and Planning: Case Study
N2N Case Study ..........................................................................................................................5
Background .............................................................................................................................5
Workshops..................................................................................................................................6
Workshop 0 (Optional): Set BA Skills Baseline ........................................................................7
Background ..........................................................................................................................7
The Ask ................................................................................................................................7
Tips ......................................................................................................................................7
Workshop A: Cause-Effect Analysis .........................................................................................8
Textbook reference ..............................................................................................................8
Background ..........................................................................................................................8
The Ask ................................................................................................................................8
Workshop B: Vision Statement ...............................................................................................9
Textbook reference ..............................................................................................................9
Background ..........................................................................................................................9
The Ask ................................................................................................................................9
Tips ......................................................................................................................................9
elitedocs
Workshop C: Identify Stakeholders .......................................................................................10
Textbook reference ............................................................................................................ 10
The Ask ..............................................................................................................................10
Tips .................................................................................................................................... 10
Workshop D: Craft Objectives ...............................................................................................11
Textbook reference ............................................................................................................ 11
The Ask ..............................................................................................................................11
Tips .................................................................................................................................... 11
Workshop E: Identify Hypotheses and Metrics .....................................................................12
Textbook reference ............................................................................................................ 12
The Ask ..............................................................................................................................12
Tips .................................................................................................................................... 12
Workshop F: Seed the Product Backlog .................................................................................13
Textbook reference ............................................................................................................ 13
Background ........................................................................................................................13
The Ask ..............................................................................................................................13
Tips .................................................................................................................................... 13
Workshop G: Create a Long-term Product Roadmap.............................................................14
Textbook reference ............................................................................................................ 14
Background ........................................................................................................................14
The Ask ..............................................................................................................................14
Tips .................................................................................................................................... 14
Workshop H: Personas ..........................................................................................................15
Textbook reference ............................................................................................................ 15
Background ........................................................................................................................15
The Ask ..............................................................................................................................15
Workshop I: Feature Preparation – Analyze Business Process ..............................................16
Textbook reference ............................................................................................................ 16
The Ask ..............................................................................................................................16
Copyright Ó 2021 by Noble Inc. All rights reserved.
Page 2 of 43
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, The Agile Guide to Business Analysis and Planning: Case Study
Workshop J: User Role-Modeling Workshop .........................................................................17
Textbook reference ............................................................................................................ 17
The Ask ..............................................................................................................................17
Tips .................................................................................................................................... 17
Workshop K: Specify MVP .....................................................................................................18
Textbook reference ............................................................................................................ 18
The Ask ..............................................................................................................................18
Tips .................................................................................................................................... 18
Workshop L: Create Story Map Backbone .............................................................................19
Textbook reference ............................................................................................................ 19
Background ........................................................................................................................19
The Ask ..............................................................................................................................19
Tips .................................................................................................................................... 19
Workshop M: Specify Stories for an MVP..............................................................................20
Textbook reference ............................................................................................................ 20
The Ask ..............................................................................................................................20
Tips .................................................................................................................................... 20
Workshop N: Specify Story Acceptance Criteria ....................................................................21
Textbook reference ............................................................................................................ 21
elitedocs
The Ask ..............................................................................................................................21
Tips .................................................................................................................................... 21
Connextra User-Story Template ............................................................................... 21
Gherkin Template .................................................................................................... 21
Workshop O: Story Splitting ..................................................................................................22
Textbook reference ............................................................................................................ 22
The Ask ..............................................................................................................................22
Workshop P: Complete the Story Map ..................................................................................22
Textbook reference ............................................................................................................ 22
The Ask ..............................................................................................................................22
Workshop Q: Forecast What Will Be Accomplished ..............................................................23
Textbook reference ............................................................................................................ 23
Background ........................................................................................................................23
The Ask ..............................................................................................................................23
Tips .................................................................................................................................... 23
Workshop R: Facilitate a Retrospective.................................................................................24
Textbook reference ............................................................................................................ 24
The Ask ..............................................................................................................................24
Tips .................................................................................................................................... 24
Solutions to Workshops............................................................................................................25
Solution - Workshop A: Cause-Effect Analysis .......................................................................26
Deliverable 1: Cause-Effect Diagram ................................................................................... 26
Deliverable 2: List of Root Causes .......................................................................................26
Solution - Workshop B: Vision Statement .............................................................................27
Deliverable 1: Vision Statement ..........................................................................................27
Solution - Workshop C: Identify Stakeholders .......................................................................28
Deliverable 1: Impact and Influence Matrix ........................................................................ 28
Deliverable 2: Communication Recommendations..............................................................28
Copyright Ó 2021 by Noble Inc. All rights reserved.
Page 3 of 43
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, The Agile Guide to Business Analysis and Planning: Case Study
Solution - Workshop D: Craft Objectives ...............................................................................30
Deliverable 1: Objectives .................................................................................................... 30
Solution - Workshop E: Identify Hypotheses and Metrics .....................................................31
Deliverable 1: Hypotheses and Metrics ............................................................................... 31
Solution - Workshop F: Seed the Product Backlog.................................................................32
Deliverable 1: Initial list of features (sequenced and roughly estimated).............................32
Deliverable 2: Constraints and NFRs ................................................................................... 32
Solution - Workshop G: Create a Long-term Product Roadmap ............................................33
Deliverable 1: Long-term Product Roadmap ....................................................................... 33
Solution - Workshop H: Personas ..........................................................................................34
Deliverable 1: Personas ...................................................................................................... 34
Solution Workshop I - Feature Preparation: Analyze Business Process .................................35
Deliverable 1: Workflow Model ..........................................................................................35
Solution Workshop J – User Role-Modeling Workshop .........................................................36
Deliverable 1: User Roles and Off-stage Stakeholders .........................................................36
Off-stage Stakeholders .............................................................................................36
Solution Workshop K – Specify MVP .....................................................................................37
Solution Workshop L – Create Story Map Backbone .............................................................38
Deliverable 1: Story Map Backbone .................................................................................... 38
elitedocs
Solution - Workshop M: Specify Stories for an MVP .............................................................39
Deliverable 1: Story Map with MVP .................................................................................... 39
Solution - Workshop N: Specify Story Acceptance Criteria ....................................................40
Deliverable 1: Story Acceptance Criteria ............................................................................. 40
Solution - Workshop O: Story Splitting..................................................................................41
Deliverable 1: Split Stories .................................................................................................. 41
Solution - Workshop P: Complete the Story map ..................................................................42
Deliverable 1: Completed Story Map .................................................................................. 42
Solution - Workshop Q: Forecast What Will Be Accomplished ..............................................43
Deliverable 1: Estimated Stories for the Upcoming Iteration. .............................................. 43
Solution - Workshop R: Facilitate a Retrospective.................................................................43
Deliverable 1: Sailboat and/or Circles and Soup Artifacts .................................................... 43
Copyright Ó 2021 by Noble Inc. All rights reserved.
Page 4 of 43
elitedocs elitedocs
The Agile Guide
to
Business Analysis and Planning:
from Strategic Plan
to Continuous Value Delivery
elitedocs
Case Study Workshops
2021
Copyright Ó 2021 by Noble Inc. All rights reserved.
WWW.NOBLEINC.CA
Copyright Ó 2021 by Noble Inc. All rights reserved.
Page 1 of 43
elitedocs elitedocs
, The Agile Guide to Business Analysis and Planning: Case Study
N2N Case Study ..........................................................................................................................5
Background .............................................................................................................................5
Workshops..................................................................................................................................6
Workshop 0 (Optional): Set BA Skills Baseline ........................................................................7
Background ..........................................................................................................................7
The Ask ................................................................................................................................7
Tips ......................................................................................................................................7
Workshop A: Cause-Effect Analysis .........................................................................................8
Textbook reference ..............................................................................................................8
Background ..........................................................................................................................8
The Ask ................................................................................................................................8
Workshop B: Vision Statement ...............................................................................................9
Textbook reference ..............................................................................................................9
Background ..........................................................................................................................9
The Ask ................................................................................................................................9
Tips ......................................................................................................................................9
elitedocs
Workshop C: Identify Stakeholders .......................................................................................10
Textbook reference ............................................................................................................ 10
The Ask ..............................................................................................................................10
Tips .................................................................................................................................... 10
Workshop D: Craft Objectives ...............................................................................................11
Textbook reference ............................................................................................................ 11
The Ask ..............................................................................................................................11
Tips .................................................................................................................................... 11
Workshop E: Identify Hypotheses and Metrics .....................................................................12
Textbook reference ............................................................................................................ 12
The Ask ..............................................................................................................................12
Tips .................................................................................................................................... 12
Workshop F: Seed the Product Backlog .................................................................................13
Textbook reference ............................................................................................................ 13
Background ........................................................................................................................13
The Ask ..............................................................................................................................13
Tips .................................................................................................................................... 13
Workshop G: Create a Long-term Product Roadmap.............................................................14
Textbook reference ............................................................................................................ 14
Background ........................................................................................................................14
The Ask ..............................................................................................................................14
Tips .................................................................................................................................... 14
Workshop H: Personas ..........................................................................................................15
Textbook reference ............................................................................................................ 15
Background ........................................................................................................................15
The Ask ..............................................................................................................................15
Workshop I: Feature Preparation – Analyze Business Process ..............................................16
Textbook reference ............................................................................................................ 16
The Ask ..............................................................................................................................16
Copyright Ó 2021 by Noble Inc. All rights reserved.
Page 2 of 43
elitedocs elitedocs
, The Agile Guide to Business Analysis and Planning: Case Study
Workshop J: User Role-Modeling Workshop .........................................................................17
Textbook reference ............................................................................................................ 17
The Ask ..............................................................................................................................17
Tips .................................................................................................................................... 17
Workshop K: Specify MVP .....................................................................................................18
Textbook reference ............................................................................................................ 18
The Ask ..............................................................................................................................18
Tips .................................................................................................................................... 18
Workshop L: Create Story Map Backbone .............................................................................19
Textbook reference ............................................................................................................ 19
Background ........................................................................................................................19
The Ask ..............................................................................................................................19
Tips .................................................................................................................................... 19
Workshop M: Specify Stories for an MVP..............................................................................20
Textbook reference ............................................................................................................ 20
The Ask ..............................................................................................................................20
Tips .................................................................................................................................... 20
Workshop N: Specify Story Acceptance Criteria ....................................................................21
Textbook reference ............................................................................................................ 21
elitedocs
The Ask ..............................................................................................................................21
Tips .................................................................................................................................... 21
Connextra User-Story Template ............................................................................... 21
Gherkin Template .................................................................................................... 21
Workshop O: Story Splitting ..................................................................................................22
Textbook reference ............................................................................................................ 22
The Ask ..............................................................................................................................22
Workshop P: Complete the Story Map ..................................................................................22
Textbook reference ............................................................................................................ 22
The Ask ..............................................................................................................................22
Workshop Q: Forecast What Will Be Accomplished ..............................................................23
Textbook reference ............................................................................................................ 23
Background ........................................................................................................................23
The Ask ..............................................................................................................................23
Tips .................................................................................................................................... 23
Workshop R: Facilitate a Retrospective.................................................................................24
Textbook reference ............................................................................................................ 24
The Ask ..............................................................................................................................24
Tips .................................................................................................................................... 24
Solutions to Workshops............................................................................................................25
Solution - Workshop A: Cause-Effect Analysis .......................................................................26
Deliverable 1: Cause-Effect Diagram ................................................................................... 26
Deliverable 2: List of Root Causes .......................................................................................26
Solution - Workshop B: Vision Statement .............................................................................27
Deliverable 1: Vision Statement ..........................................................................................27
Solution - Workshop C: Identify Stakeholders .......................................................................28
Deliverable 1: Impact and Influence Matrix ........................................................................ 28
Deliverable 2: Communication Recommendations..............................................................28
Copyright Ó 2021 by Noble Inc. All rights reserved.
Page 3 of 43
elitedocs elitedocs
, The Agile Guide to Business Analysis and Planning: Case Study
Solution - Workshop D: Craft Objectives ...............................................................................30
Deliverable 1: Objectives .................................................................................................... 30
Solution - Workshop E: Identify Hypotheses and Metrics .....................................................31
Deliverable 1: Hypotheses and Metrics ............................................................................... 31
Solution - Workshop F: Seed the Product Backlog.................................................................32
Deliverable 1: Initial list of features (sequenced and roughly estimated).............................32
Deliverable 2: Constraints and NFRs ................................................................................... 32
Solution - Workshop G: Create a Long-term Product Roadmap ............................................33
Deliverable 1: Long-term Product Roadmap ....................................................................... 33
Solution - Workshop H: Personas ..........................................................................................34
Deliverable 1: Personas ...................................................................................................... 34
Solution Workshop I - Feature Preparation: Analyze Business Process .................................35
Deliverable 1: Workflow Model ..........................................................................................35
Solution Workshop J – User Role-Modeling Workshop .........................................................36
Deliverable 1: User Roles and Off-stage Stakeholders .........................................................36
Off-stage Stakeholders .............................................................................................36
Solution Workshop K – Specify MVP .....................................................................................37
Solution Workshop L – Create Story Map Backbone .............................................................38
Deliverable 1: Story Map Backbone .................................................................................... 38
elitedocs
Solution - Workshop M: Specify Stories for an MVP .............................................................39
Deliverable 1: Story Map with MVP .................................................................................... 39
Solution - Workshop N: Specify Story Acceptance Criteria ....................................................40
Deliverable 1: Story Acceptance Criteria ............................................................................. 40
Solution - Workshop O: Story Splitting..................................................................................41
Deliverable 1: Split Stories .................................................................................................. 41
Solution - Workshop P: Complete the Story map ..................................................................42
Deliverable 1: Completed Story Map .................................................................................. 42
Solution - Workshop Q: Forecast What Will Be Accomplished ..............................................43
Deliverable 1: Estimated Stories for the Upcoming Iteration. .............................................. 43
Solution - Workshop R: Facilitate a Retrospective.................................................................43
Deliverable 1: Sailboat and/or Circles and Soup Artifacts .................................................... 43
Copyright Ó 2021 by Noble Inc. All rights reserved.
Page 4 of 43
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