Exam (Stellantis Certification)
Q1. While an ICE engine is about 30 percent efficient, what do you tell a customer
who asks how efficient a typical electrical motor is?
A. 50%
B. 75%
C. 85%
D. 95%
Correct Answer: D
Explanation: A typical electric motor operates at approximately 95% efficiency,
compared to internal combustion engines which are only about 30% efficient. This
dramatic efficiency difference is a key selling point for EVs.
Q2. A Level 2 Charger can charge up to how many times faster than a Level 1
Charger?
A. About 2 to 3 times
B. About 5 to 6 times
C. About 8 to 10 times
D. About 12 to 15 times
, Correct Answer: B
Explanation: Level 2 chargers operate at 240V (similar to a clothes dryer outlet)
and provide charging speeds approximately 5 to 6 times faster than Level 1
standard household outlets (120V).
Q3. What do you tell a customer who asks how long it takes to completely charge
a PHEV using a Level 2 Charger?
A. 30 to 60 minutes
B. 1 to 2 hours
C. 2 to 4 hours
D. 6 to 8 hours
Correct Answer: C
Explanation: A Plug-in Hybrid Electric Vehicle (PHEV) typically requires 2 to 4 hours
for a complete charge using a Level 2 charger, depending on battery size and state
of charge.
Q4. When equipped, what feature can you show customers to provide visual
awareness on how to maximize range while driving?
A. Range Predictor
B. Efficiency Coach
C. Eco Display
D. Power Meter