Chapter 01: Leadership and Management
Motacki: Nursing Delegation and Management of Patient Care, 3rd Edition
MULTIPLE CHOICE
1. Nurses can be leaders without being managers. Which nursing actions demonstrate
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leadership?
a. Assisting a new nurse with enteral tube feedings T T T T T T T
b. Counseling a new nurse regarding attendance T T T T T
c. Adjusting assignments after a staff member calls in sick T T T T T T T T
d. Calling a physician for new order clarification
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ANS: A T
Leaders act as role models and mentor new staff. The other options are incorrect because they
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are management responsibilities and not leadership roles.
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DIF: Cognitive Level: Application T T REF: page 6 T T
2. Which nursing actions demonstrate the role of management in nursing?
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a. Encouraging autonomous decision making T T T
b. Observing the documentation of appropriate charges to patients T T T T T T T
c. Assisting in a code T T T
d. Asking the patient/family about advance directives
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ANS: B T
Managers are responsible for the budget of their units. The other options are incorrect because
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those are leadership or mentoring roles
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DIF: Cognitive Level: Application T T REF: page 6 T T
3. Much like a politician, a nurse manager must exhibit leadership that inspires and motivates. In
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which instance is a nurse demonstrating leadership qualities?
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a. A staff nurse becomes aware of increased infection rates following cardiac surgery.
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The nurse takes it upon herself to research the possible causes and prevention
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measures and to make suggestions to better protect patients.
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b. A staff nurse acts quickly when a cardiac arrest is called on her patient.
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c. A staff nurse notifies another staff member that she is being “pulled” today.
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d. A new nurse volunteers to work when another staff member must leave work
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because her child is ill. T T T T
ANS: A T
Nurse leaders are interested in changing practice based on evidence. Options B and D are
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incorrect because they are actions taken by nurses as part of the functional structure of the
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unit. Option C is incorrect because it is an action taken by a manager.
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DIF: T T Cognitive Level: Analysis T T REF: page 6 T T
4. A nurse manager must exhibit qualities of efficiency and organization. Which nurse is
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demonstrating the qualities necessary for a manager? T T T T T T
, Nursing Delegation and Management of Patient Care 3rd Edition Motacki Test Bank
a. A nurse becomes aware of increased infection rates following cardiac surgery. The
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nurse takes it upon herself to research the possible causes and prevention measures and
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to make suggestions to better protect patients.
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b. A nurse acts quickly when a cardiac arrest is called on her patient.
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c. A nurse notifies another staff member that she is being “pulled” today.
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d. A nurse volunteers to work when another staff member must leave work because
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her child is ill. T T T
ANS: C T
Determining who gets “pulled” is a management decision. Option A is incorrect because it is a
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role taken by a nurse leader. Option B is incorrect because it is an action taken by staff as part
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of the functional structure of the unit. Option D is incorrect because it is an action taken by
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staff as part of the functional structure of the unit.
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DIF: Cognitive Level: Analysis T T REF: page 6 T T
5. A nurse has accepted a position on a nursing unit where the nurse manager promotes
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autonomy and staff involvement in decision making. What would the nurse expect to observe
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on this unit?
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a. Nurse manager mandates changes. T T T
b. Staff takes responsibility for assignments. T T T T
c. Staff participates on hospital committees. T T T T
d. Nurses are recognized for excellence in practice. T T T T T T
ANS: C T
Work environments that promote autonomy and decision making encourage participation on
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hospital committees so that staff may become involved in the decisions that are made. Option A
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is incorrect because this is not an environment in which staff are encouraged to participate in
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decision making. Option B is incorrect because it should be seen in all environments
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regardless of autonomy. Option D is incorrect because excellence in practice is not seen
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solely in autonomous environments.
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DIF: Cognitive Level: Analysis T T REF: page 6 T T
6. The fundamental element of any patient care delivery combines work allocation with
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a. patient acuity. T
b. leadership.
c. clinical decision making. T T
d. delegation.
ANS: C T
Work allocation is necessary in any patient care delivery system. The other options are
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incorrect because it is not necessarily useful in determining the appropriate patient care
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delivery systems needed. T T
DIF: T T Cognitive Level: Analysis T T REF: page 10 T T
7. The student nurse, shadowing on a medical-surgical unit, observes the charge nurse. Which
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action would the student identify as a leadership quality in the nurse’s actions?
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a. Making patient care assignments distributed equally to staff T T T T T T T
b. Sitting with a confused combative patient T T T T T
c. Calling the nursing office for extra staff when an RN calls in sickT T T T T T T T T T T T
, Nursing Delegation and Management of Patient Care 3rd Edition Motacki Test Bank
d. Assisting in a code T T T
ANS: B T
Leaders act as role models and do what is right for the patient. The other options are incorrect
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because these actions are expected as part of the functioning of the unit.
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DIF: Cognitive Level: Analysis T T REF: page 5 T T
8. Health care is seen and managed as a business today. Which skills are considered essential to
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managing health care as a business? T T T T T
a. Ability to pressure staff to do what you want
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b. Resource utilization T
c. Cutting corners to make money T T T T
d. Providing bonuses to staff members who help the organization to save money
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ANS: B T
The ability to manage a budget is essential to being a manager in health care today. The other
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options are incorrect because they are only a perception of the public regarding successful
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managers.
DIF: Cognitive Level: Application T T REF: page 3 | page 7 T T T T T
9. The novice nurse is speaking with the nurse manager about their roles within the hierarchy of
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the institution. The nurse manager would most likely identify which role as having the most
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internal conflict? T
a. Coordinating institutional goals with the immediate demands of the clinical area
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b. Determining which of the staff members should get better raises than other T T T T T T T T T T T T
members
c. Deciding which employees should be recommended for promotion
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d. Determining which staff members get Christmas day off T T T T T T T
ANS: A T
Many times the goals of the institution conflict with the goals of the individual employees of a
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particular clinical area and the nurse manager must implement institutional changes regardless
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of the nurse’s personal opinion. The other options are incorrect because those roles should not
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provoke as much conflict. T T T
DIF: T T Cognitive Level: Application T T REF: pages 7-8 T T
10. Nurse managers can best be described as people who
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a. develop institutional goals based on staff suggestions.
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b. develop institutional goals based on a personal theory.
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c. motivate staff to meet institutional goals through positional power.
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d. inspire staff to meet institutional goals through personal power.
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ANS: C T
Managers motivate staff to make changes. Options A and B are incorrect because nurse
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managers usually do not make institutional goals. Option C is incorrect because leaders
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inspire, not managers. T T
DIF: T T Cognitive Level: Application T T REF: page 6 T T