Test Bank — Essentials of Contemporary
Management, 10th Edition — Gareth R. Jones &
Jennifer M. George — ISBN 9781265449025 —
Latest Update 2025/2026 — (All Chapters
Covered 1–14)
1. A goal is a desired future circumstance or condition that the organization attempts to realize.
a. True
b. False - answers-True
2. During the strategy execution phase, operational goals are defined.
a. True
b. False - answers-False
3. Operational plans and goals focus on the outcomes that major divisions and departments
must achieve in order for the organization to reach its overall goals.
a. True
b. False - answers-False
4. A business plan is a broad definition of the organization's values, aspirations, and reason for
being, along with a recognition of the scope and operations that distinguishes the organization.
a. True
b. False - answers-False
1
,5. When possible, operational goals should be expressed in quantitative terms.
a. True
b. False - answers-True
6. Goals are most effective when they are specific, measurable, challenging, and linked to
rewards.
a. True
b. False - answers-True
7. Goals should be easy for employees to achieve in order to keep morale and motivation high.
a. True
b. False - answers-False
8. One of the biggest benefits of planning is that plans create greater organizational flexibility in
turbulent environments.
a. True
b. False - answers-False
9. If Renee, manager at Leak-Free Roofing, wanted to develop a contingency plan for Leak-Free,
she would need to look at factors such as new equipment, the economy, and the company
workers' compensation cases.
a. True
b. False - answers-True
10. The two stages of crisis planning are crisis prevention and crisis preparation.
a. True
2
, b. False - answers-True
11. In today's business environment, it is expected that CEOs will do the large majority of their
corporation's strategic planning.
a. True
b. False - answers-False
12. Trend management is looking at trends and discontinuities and imagining possible
alternative futures.
a. True
b. False - answers-False
13. Research has shown that strategic thinking and planning positively affect a firm's
performance and financial success.
a. True
b. False - answers-True
14. Front-line managers have the final responsibility for strategic planning.
a. True
b. False - answers-False
15. The set of decisions and actions used to formulate and implement strategies are referred to
as competitive advantage.
a. True
b. False - answers-False
3
Management, 10th Edition — Gareth R. Jones &
Jennifer M. George — ISBN 9781265449025 —
Latest Update 2025/2026 — (All Chapters
Covered 1–14)
1. A goal is a desired future circumstance or condition that the organization attempts to realize.
a. True
b. False - answers-True
2. During the strategy execution phase, operational goals are defined.
a. True
b. False - answers-False
3. Operational plans and goals focus on the outcomes that major divisions and departments
must achieve in order for the organization to reach its overall goals.
a. True
b. False - answers-False
4. A business plan is a broad definition of the organization's values, aspirations, and reason for
being, along with a recognition of the scope and operations that distinguishes the organization.
a. True
b. False - answers-False
1
,5. When possible, operational goals should be expressed in quantitative terms.
a. True
b. False - answers-True
6. Goals are most effective when they are specific, measurable, challenging, and linked to
rewards.
a. True
b. False - answers-True
7. Goals should be easy for employees to achieve in order to keep morale and motivation high.
a. True
b. False - answers-False
8. One of the biggest benefits of planning is that plans create greater organizational flexibility in
turbulent environments.
a. True
b. False - answers-False
9. If Renee, manager at Leak-Free Roofing, wanted to develop a contingency plan for Leak-Free,
she would need to look at factors such as new equipment, the economy, and the company
workers' compensation cases.
a. True
b. False - answers-True
10. The two stages of crisis planning are crisis prevention and crisis preparation.
a. True
2
, b. False - answers-True
11. In today's business environment, it is expected that CEOs will do the large majority of their
corporation's strategic planning.
a. True
b. False - answers-False
12. Trend management is looking at trends and discontinuities and imagining possible
alternative futures.
a. True
b. False - answers-False
13. Research has shown that strategic thinking and planning positively affect a firm's
performance and financial success.
a. True
b. False - answers-True
14. Front-line managers have the final responsibility for strategic planning.
a. True
b. False - answers-False
15. The set of decisions and actions used to formulate and implement strategies are referred to
as competitive advantage.
a. True
b. False - answers-False
3
